Part of the CustodyStress archive of observed Bitcoin custody incidents
Undocumented Recovery Procedure — Blocked
Cases where an undocumented recovery procedure produced a blocked outcome. No written record existed to guide anyone through recovery when the original holder became unavailable.
174 cases in this intersection. 100% of determinate cases resulted in a blocked outcome. The most common recovery path is no path available.
174
Blocked
0
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
174 observed cases
Blocked
174 (100%)
Multibit Desktop Wallet: Bitcoin Inaccessible After Platform Closure and File Loss
Software wallet
A professional received a Bitcoin payment to an address generated by Multibit, a lightweight desktop wallet widely used during the early-to-mid 2010s. At the ti
7500 BTC Permanently Locked on IronKey Device After Passphrase Loss
Hardware wallet with passphrase
A British engineer encrypted approximately 7500 BTC on an IronKey device, a third-party encrypted storage solution designed with progressive lockout mechanisms
Encrypted Bitcoin Core wallet.dat (2015)—Passphrase Known, Recovery Failed
Software wallet
A Bitcoin Core user encrypted their wallet.dat file in 2015 using the application's built-in passphrase feature and made no further transactions after 2018. Whe
2.3 Bitcoin Inaccessible on Ledger Nano S: Owner Incapacity and Undocumented Credentials
Hardware wallet (single key)
In 2019, one partner in a 16-year relationship created a Ledger Nano S hardware wallet and transferred 2.3 Bitcoin to it. The partner deliberately withheld both
Desktop Software Wallet Erased During PC Reset — Seed Phrase Never Recorded
Software wallet
A Bitcoin holder maintained their first cryptocurrency wallet as a hot wallet on a personal computer, following a common early-adoption pattern of minimal secur
Stefan Thomas: 7,200 Bitcoin Inaccessible Behind IronKey Passphrase
Hardware wallet with passphrase
Stefan Thomas, former Chief Technology Officer of Ripple, stored 7,200 BTC on an IronKey encrypted hard drive. The drive implemented a deliberate security const
50 BTC Lost After Accidental Hard Drive Format
Software wallet
A Bitcoin holder maintained a wallet file on a hard drive without maintaining a backup. The drive was formatted, destroying the wallet data, before the loss was
James Howells' 7,500 Bitcoin: Hard Drive Lost in Newport Landfill
Software wallet
James Howells, a software engineer in Newport, South Wales, accidentally discarded a hard drive containing approximately 7,500 to 8,000 Bitcoin in the early 201
100 Bitcoin Lost on Discarded Flash Drive: Permanent Access Failure
Software wallet
During Bitcoin's early adoption phase, when the asset had negligible market value and was treated primarily as an experimental hobby, the original poster create
100 Bitcoin Lost to Discarded Flash Drive Without Backup
Software wallet
An early Bitcoin adopter stored approximately 100 bitcoins on a flash drive during Bitcoin's formative years, likely before 2013, when the asset carried minimal
When Bitcoin Seed Phrases Are Lost at Death: Community Debate on Permanent Custody Failure
Hardware wallet (single key)
A Reddit discussion explored a recurring custody failure scenario: an individual holds Bitcoin in self-custody using only a seed phrase known solely to them, wi
30 BTC Destroyed in House Fire — Hardware Wallet Loss Without Backup
Hardware wallet (single key)
A Reddit forum user posted approximately six years ago that their neighbor had lost a hardware wallet containing 30 BTC in a house fire. The device was physical
Hard Drive Format Renders 300,000 Satoshis Permanently Inaccessible
Software wallet
An individual user accidentally formatted a hard drive containing 300,000 satoshis, equivalent to approximately $20 USD at the time of the incident. The wallet
Copay Wallet Recovery Failed: Mnemonic Word Sequence Error
Software wallet
In February 2020, a Copay wallet user posted to Bitcoin Stack Exchange reporting total loss of funds despite possessing a complete 12-word mnemonic backup. The
Mycelium Mobile Wallet Glitch: Bitcoin Inaccessible Despite Blockchain Confirmation
Software wallet
In February 2020, a Bitcoin user purchased coins on the Mycelium mobile wallet application. Shortly after the purchase, the user attempted to create a backup bu
BIP38-Encrypted Paper Wallet: Permanent Loss After Forgotten Passphrase
Software wallet
In December 2017, a new Bitcoin user created a paper wallet using BitAddress.org and elected to encrypt it with BIP38 (Bitcoin Improvement Proposal 38), a stand
MultiBit Wallet Lost on Dead Hard Drive with No Backup Files
Software wallet
In September 2016, a South African user posted to Bitcoin Stack Exchange describing total loss of access to their MultiBit wallet following hard drive failure.
Second Password Lost on Blockchain.com Wallet: 0.34 BTC Inaccessible for 8 Years
Exchange custody
Approximately eight years before disclosure, the user created a Blockchain.com hosted wallet using the platform's dual-password security model. This architectur
The Hard Drive in the Landfill: $80 Million in Inaccessible Bitcoin
Hardware wallet (single key)
In the early years of Bitcoin adoption, a miner accumulated a substantial holding on a single hard drive. At the time of disposal, the device contained Bitcoin
Mycelium on Encrypted Samsung Galaxy Note 4: 0.1 BTC Inaccessible, 6 Password Attempts Remaining
Software wallet
The owner stored 0.1 BTC in a Mycelium wallet installed on a Samsung Galaxy Note 4 at a time when Bitcoin's price was materially lower. The device's screen frac
0.7 BTC Permanently Inaccessible After Confusing Coldcard Authentication Words With Seed Backup
Hardware wallet (single key)
A Bitcoin holder stored 0.7 BTC on a Coldcard hardware wallet and created what they believed to be a complete paper backup. The backup contained only the device
10.5 BTC Locked in Electrum: Forgotten Passphrase, Public Recovery Attempt Failed
Software wallet
In October 2016, a Bitcoin holder transferred 10.511 BTC from a Bitcoin Core wallet stored on a thumb drive to Electrum. The motivation was straightforward: the
Android Bitcoin Wallet Destroyed in Factory Reset: 0.5 BTC Unrecovered
Software wallet
A Bitcoin holder maintained approximately 0.5 BTC using the Bitcoin Wallet application by Andreas Schildbach on a Samsung Galaxy Note 2 running Android. The hol
MultiBit Change Address Private Key Generation Failure
Software wallet
A MultiBit user transferred Bitcoin from blockchain.info into the lightweight desktop wallet in order to conduct online transactions. To prepare for sales activ
Blockchain.info Account Inaccessible: Valid Credentials Defeated by Email Verification Gate
Exchange custody
An early adopter maintained a Blockchain.info wallet account from the platform's initial era, retaining both the wallet ID and a valid password. The account rem
Browse by dependency and outcome
Device-Dependent Access — Blocked
Passphrase Dependency — Blocked
Single-Person Knowledge — Blocked
Device-Dependent Access — Survived
Undocumented Recovery Procedure — Survived
Single-Person Knowledge — Survived
Institutional Cooperation Required — Constrained
Institutional Cooperation Required — Blocked
Shared Service Dependency — Blocked
Passphrase Dependency — Survived
Legal Authority Required — Blocked
Shared Service Dependency — Constrained
Legal Authority Required — Constrained
Single-Person Knowledge — Constrained
Geographic Access Constraint — Blocked
All cases
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