Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge — Seed Unavailable
Cases where operational knowledge of the custody arrangement existed only with the holder. No second person had sufficient understanding to execute recovery independently. This page shows archive cases where both conditions were present.
79% of all Seed Unavailable cases in the archive involve this structural dependency. Among them, 93% of determinate cases resulted in a blocked outcome. The most common recovery path is password bruteforce.
56
Blocked
0
Constrained
4
Survived
64
Indeterminate
93% of determinate cases resulted in blocked or constrained access.
124 observed cases
Blocked
56 (45%)
Survived
4 (3%)
Indeterminate
64 (52%)
Multibit Wallet Recovery Failure: Invalid 16-Word Seed Phrase After 7 Years
Software wallet
NickyGH established a Multibit wallet in 2014 at a Bitcoin education event held in Shoreditch, London. A technician guided the setup and instructed the user to
2,000 BTC Lost in Atomic Wallet: Recovery Phrase Gone After OS Reinstall
Software wallet
In September 2020, a BitcoinTalk user posted a custody access failure involving approximately 2,000 BTC held in an Atomic wallet. The user had lost their 12-wor
Incomplete Seed Phrase Recovery: Father's Electrum Wallet With 2 Missing Words
Software wallet
In November 2020, a BitcoinTalk user identified as ileikmath posted about a custody access failure affecting their father's Bitcoin holdings stored in an Electr
Illegible Seed Phrase on Nano Ledger X: 1 BTC Recovery via Brute-Force Search
Hardware wallet (single key)
In January 2020, a BitcoinTalk forum user posted on behalf of a friend who had purchased a Nano Ledger X hardware wallet one to two years earlier. The friend ha
Seed Phrase Lost to Household Disposal, Partial Password Known—Blockchain.info Hosted Wallet Inaccessible
Exchange custody
In April 2020, a Blockchain.info user experienced near-total loss of account recovery materials. The user maintained his seed phrase in two locations: a physica
Blockchain.info Wallet Access Lost: Destroyed Phone Note, Discarded Seed Paper, Partial Password
Exchange custody
In April 2020, a forum user described a friend's custody access failure involving a Blockchain.info hosted wallet (the platform later rebranded to Blockchain.co
Recovering a 2009–2010 Armory Wallet After Hard Drive Overwrite and Data Loss
Software wallet
In mid-2023, a Bitcoin holder initiated a recovery attempt for an Armory wallet created around 2009–2010, possibly purchased through a gaming platform. The orig
Atomic Wallet: 2 BTC Permanently Inaccessible After OS Reinstall Without Seed Backup
Software wallet
In September 2020, a BitcoinTalk user (dovjann) disclosed a complete custody failure involving approximately 2 BTC held in Atomic Wallet on a Windows laptop. At
Electrum Wallet File Lost After Reinstall — Seed Phrase Forgotten
Software wallet
On March 14, 2019, a BitcoinTalk forum user (franktyler01) reported a custody access failure involving Electrum, a popular desktop software wallet. The user had
Ledger Nano PIN and Recovery Seed Lost: Complete Custody Failure
Hardware wallet (single key)
On March 18, 2019, a BitcoinTalk user identified as mad_foodie posted a request for help recovering Bitcoin stored on a Ledger Nano hardware wallet. The user ha
Blockchain.com Web Wallet Access Failures: Lost Passwords and Inaccessible Email Recovery
Exchange custody
Between 2013 and 2019, several users created Bitcoin wallets on blockchain.com (formerly blockchain.info), a web-based custodial platform popular during early B
Bitcoin Core Wallet Deleted During Hard Drive Format — No Backup
Software wallet
In April 2019, a Bitcoin Core user downloaded the full-node software but encountered synchronization delays due to insufficient storage space. The installation
College-Era Bitcoin Miner: Wallet.dat Recovered, But Addresses Empty
Software wallet
In early 2018, a Bitcoin Forum user identified as cdcine sought help recovering Bitcoin he had mined during his college years using Bitcoin Core version 0.3.23,
Bitcoin-Qt HD Wallet Change Address Lost to Deleted wallet.dat File
Software wallet
In May 2018, a BitcoinTalk user identified as Tuee22 performed a transaction sending 0.01 BTC to an online vendor using Bitcoin-Qt. The user had maintained a si
Ledger Nano S Seed Phrase Transcription Error: Duplicate Words at Positions 9 and 12
Hardware wallet (single key)
In September 2018, a BitcoinTalk user identified as efreeet reported a custody access failure on a Ledger Nano S hardware wallet. The user had originally genera
Lost Final Word of Ledger Nano S 24-Word Seed: 110,000 Dogecoin Case
Hardware wallet (single key)
On March 8, 2018, a BitcoinTalk forum user identified as Ma1k reported losing the 24th word of a Ledger Nano S BIP39 recovery seed phrase. The loss occurred aft
Recovered 12-Word Seed Phrase but Balance Shows Zero: Imported Address Problem
Software wallet
In September 2018, a Bitcoin holder attempted to recover wallet access after forgetting which software they had originally used. They obtained a 12-word recover
Mycelium Bitcoin Access Loss: PIN Change and Seed Phrase Recovery Confusion
Software wallet
In November 2017, a Mycelium wallet user (AdunToridas) encountered a critical access loss incident after routine account maintenance. The user had created a Myc
Armory Paper Backup Recovery Displays Zero Balance Despite Correct Restoration
Software wallet
In November 2017, user xTwin25 initiated recovery of Bitcoin holdings stored in Armory, a desktop software wallet. The user possessed a paper backup containing
Lost Android Wallet.dat After Device Wipe and Lending — No Backup
Software wallet
In December 2017, a BitcoinTalk user identified as dandyret described losing access to a Bitcoin wallet stored on an Android phone. The user had wiped the devic
Mark Frauenfelder's 7.4 BTC: Seed Phrase Discarded by Housecleaner, Recovered via Hardware Vulnerability
Hardware wallet (single key)
Mark Frauenfelder, editor-in-chief of Boing Boing and Wired contributor, purchased 7.4 Bitcoin in January 2016 for approximately $3,000 and transferred it to a
25 Bitcoin Lost After Computer Crash: Wallet Identity Unknown
Software wallet
In November 2017, a Bitcoin Stack Exchange user disclosed that they had purchased 25 bitcoins years prior and deposited them into a wallet on a personal compute
Blockchain.info Watch-Only Import Without Private Key Retention
Exchange custody
In June 2017, a Bitcoin Talk forum user (amirheavy666) discovered that approximately 0.00027375 BTC accumulated on a Blockchain.info wallet created around 2014
Bitcoin Lost After Hard Drive Format: wallet.dat Unrecovered, Private Key Missing
Software wallet
A Bitcoin holder received cryptocurrency in 2013 via Bitcoin Core but did not understand the critical role of the wallet.dat file in securing access to funds. I
Hive Wallet Litecoin Loss: 12-Word Seed Phrase Never Documented
Software wallet
PentagonPinnacle purchased litecoins several years before May 2017 and installed them in a Hive Wallet application on an iPad. At the time of wallet creation, t
Related archive views
All Single-Person Knowledge cases
All Seed Unavailable cases
Single-Person Knowledge — Passphrase Unavailable
Single-Person Knowledge — Device Loss
Single-Person Knowledge — Owner Death
Passphrase Dependency — Seed Unavailable
Undocumented Recovery Procedure — Seed Unavailable
Device-Dependent Access — Seed Unavailable
All cases
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