Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge — Passphrase Unavailable
Cases where operational knowledge of the custody arrangement existed only with the holder. No second person had sufficient understanding to execute recovery independently. This page shows archive cases where both conditions were present.
75% of all Passphrase Unavailable cases in the archive involve this structural dependency. Among them, 61% of determinate cases resulted in a blocked outcome. The most common recovery path is password bruteforce.
39
Blocked
6
Constrained
19
Survived
105
Indeterminate
70% of determinate cases resulted in blocked or constrained access.
169 observed cases
Blocked
39 (23%)
Constrained
6 (4%)
Survived
19 (11%)
Indeterminate
105 (62%)
241 BTC Trezor Custody Loss: Forgotten PIN and Failed Seed Recovery
Hardware wallet (single key)
A Bitcoin holder transferred 241 BTC to a Trezor hardware wallet in late 2015, securing it with a 9-digit PIN. The user documented the seed phrase and initially
Second Password Lost on Blockchain.info — 0.3 BTC Rendered Inaccessible
Exchange custody
A Bitcoin holder maintained approximately 0.3 BTC on Blockchain.info, a popular web-based wallet service that was standard during the early-to-mid 2010s. The ac
1 BTC Locked Behind Forgotten Electrum Passphrase: Professional Cracking Effort Failed
Software wallet
A Reddit user received 1 BTC and secured it using Electrum, a popular Bitcoin desktop wallet, with a password-protected encrypted file. The user later forgot th
Trezor Hardware Wallet: 0.1 BTC Inaccessible After PIN Loss and Seed Destruction
Hardware wallet (single key)
A Trezor hardware wallet user held 0.1 Bitcoin on the device approximately two years after initial purchase. The recovery seed phrase had been written down on p
4 BTC Lost Behind Forgotten Passphrase After Ledger PIN Lockout
Hardware wallet with passphrase
The user maintained a Ledger Nano S hardware wallet configured with two separate accounts: a primary account secured by a 24-word BIP39 seed phrase stored in co
Stefan Thomas: 7,002 Bitcoin on IronKey S200, Passphrase Lost, 2 Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas possessed an IronKey S200 USB drive containing the private keys to 7,002 Bitcoin, worth approximately $235 million at the time of public reporting
Stefan Thomas and the IronKey Trap: 7,002 Bitcoin, 2 Attempts Left
Hardware wallet (single key)
Stefan Thomas, a programmer, received 7,002 BTC in 2011 as payment for creating an animated educational video about Bitcoin. He stored the private keys on an Ir
Developer Locked Out of $240 Million Bitcoin After Forgetting Hardware Wallet Passphrase
Hardware wallet with passphrase
A cryptocurrency developer became unable to access approximately $240 million in Bitcoin stored on a hardware wallet after forgetting the device's passphrase. T
Seven-Year Bitcoin Wallet Lockout: Passphrase Typo and Recovery Without Backup
Software wallet
A Bitcoin holder lost access to a self-custodied wallet for seven years after entering an incorrect passphrase derivative. The error locked the private key behi
170 BTC Passphrase Lockout: Year-Long Inaccessibility Resolved by Memory Recovery
Software wallet
In early 2011, an investor acquired approximately 170 BTC at roughly $10 per coin, storing the funds in Bitcoin-Qt, the primary self-custody software wallet ava
House Fire Destroyed Mycelium Mobile Wallet: 1.1 BTC With Unrecorded 15-Character Passphrase
Software wallet
A Bitcoin holder maintained 1.1 BTC in a Mycelium mobile wallet on an Android device, secured by a 15-character passphrase created over three years before the i
Seed Phrase and Wallet Password Lost in Personal Journal
Software wallet
A Bitcoin holder maintained a split custody arrangement, allocating approximately half their stack to a custodial exchange and the remainder to self-custody. Th
Stefan Thomas: 7,002 Bitcoin Inaccessible on IronKey With 2 Password Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas, a German-born software developer based in San Francisco, accumulated 7,002 Bitcoin over years of work in the technology sector. In the early-to-m
Trezor Hardware Wallet: Passphrase Forgotten, Recovery Seed Insufficient
Hardware wallet with passphrase
A Bitcoin holder configured a Trezor hardware wallet using both a 24-word recovery seed and an optional passphrase feature for additional security. When returni
Fault Injection Attack Recovers $2M From Trezor One After Total Credential Loss
Hardware wallet (single key)
A Bitcoin holder with over $2 million stored on a Trezor One hardware wallet lost access to the device after forgetting both the PIN and seed phrase. Without th
Major Bitcoin Holder Recovers 58,915 BTC After 7-Year Access Loss
Software wallet
A Bitcoin holder with substantial holdings lost access to their wallet containing 58,915 BTC approximately 7 years prior to recovery. The loss was caused by a s
0.7 BTC Trapped in Unencrypted Change Address: Bitcoin Core Legacy Wallet
Software wallet
A Bitcoin user mined cryptocurrency in the early era using an unencrypted Bitcoin Core wallet.dat file. Years later, he encrypted the wallet software and execut
MultiBit 5.1 Password Authentication Failure After Windows 10 System Update
Software wallet
A MultiBit 5.1 user experienced catastrophic access failure following a Windows 10 system update. The wallet software subsequently rejected the user's correct p
Bitcoin Core Wallet Passphrase Lost: Professional Recovery at 20% Fee
Software wallet
A Bitcoin Core wallet owner lost access to their encrypted wallet.dat file after forgetting the passphrase used to protect it. The user attempted independent re
Related archive views
All Single-Person Knowledge cases
All Passphrase Unavailable cases
Single-Person Knowledge — Seed Unavailable
Single-Person Knowledge — Device Loss
Single-Person Knowledge — Owner Death
Passphrase Dependency — Passphrase Unavailable
Undocumented Recovery Procedure — Passphrase Unavailable
Device-Dependent Access — Passphrase Unavailable
All cases
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