Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge — Passphrase Unavailable
Cases where operational knowledge of the custody arrangement existed only with the holder. No second person had sufficient understanding to execute recovery independently. This page shows archive cases where both conditions were present.
159 observed cases
Outcome distributions are available in archive statistics.
Norwegian Student Successfully Recovered Forgotten Bitcoin Wallet Password From 2009
Software wallet
In 2009, a Norwegian student purchased approximately $27 worth of Bitcoin as part of an academic exploration of the emerging cryptocurrency. The purchase and wa
7500 BTC Permanently Locked on IronKey Device After Passphrase Loss
Hardware wallet with passphrase
A British engineer encrypted approximately 7500 BTC on an IronKey device, a third-party encrypted storage solution designed with progressive lockout mechanisms
Forgotten Electrum Wallet and Zip Archive Passwords — Multiple Encrypted Backups Inaccessible
Software wallet
In December 2024, a BitcoinTalk user identified as 'fanya' disclosed a multi-year custody failure rooted in encryption key loss rather than theft or technical c
Forgotten Bitcoin Wallet Passphrases: Forum Cases of Successful Third-Party Recovery (2014–2021)
Software wallet
Between 2014 and 2021, seven Bitcoin holders posted testimonials on a forum documenting their recovery of wallets encrypted with forgotten passphrases. Cases ra
Armory 0.88.1 Wallet Passphrase Loss: 50 BTC Access Blocked
Software wallet
A BitcoinTalk user posting as vect0rz reported losing access to an Armory version 0.88.1 wallet containing over 50 BTC. The encrypted wallet file and chain code
Stefan Thomas: 7,200 Bitcoin Inaccessible Behind IronKey Passphrase
Hardware wallet with passphrase
Stefan Thomas, former Chief Technology Officer of Ripple, stored 7,200 BTC on an IronKey encrypted hard drive. The drive implemented a deliberate security const
Lost Passphrase to Ledger BIP39 Hidden Wallet—Seed Phrase Insufficient
Hardware wallet with passphrase
A Bitcoin holder with existing experience in cryptocurrency set up an advanced feature on their Ledger hardware wallet known as BIP39 passphrase protection. Thi
Mycelium Mobile Wallet Theft With Seed Phrase Inaccessible in Forgotten Password Manager
Software wallet
A Mycelium mobile wallet user experienced device theft and discovered a critical structural gap in their backup approach. The 12-word seed phrase had been store
Deceased Father's 14 BTC Locked on Blockchain.com: Forgotten Password Blocks Access
Exchange custody
A Reddit user reported discovering their deceased or incapacitated father's Blockchain.com wallet containing 14 BTC. While the heir had gained access to the acc
Wallet Passphrase Rejected Despite Correct Entry: Bitcoin Custody Failure
Software wallet
In June 2019, a Bitcoin Core user reported that their wallet passphrase was not being accepted during an attempted transaction, despite having written it down c
BIP38-Encrypted Paper Wallet: Permanent Loss After Forgotten Passphrase
Software wallet
In December 2017, a new Bitcoin user created a paper wallet using BitAddress.org and elected to encrypt it with BIP38 (Bitcoin Improvement Proposal 38), a stand
Second Password Lost on Blockchain.com Wallet: 0.34 BTC Inaccessible for 8 Years
Exchange custody
Approximately eight years before disclosure, the user created a Blockchain.com hosted wallet using the platform's dual-password security model. This architectur
Hardware Wallet and Seed Phrase Lost in House Fire
Hardware wallet (single key)
A Bitcoin holder experienced a catastrophic loss when a house fire destroyed multiple custody components at once: the hardware wallet itself, the computer used
TrueCrypt-Encrypted Wallet.dat: Partial Passphrase, Uncertain Recovery Path
Software wallet
A Bitcoin and Litecoin miner from the early 2014 era encrypted his wallet.dat file inside a TrueCrypt volume, motivated by security paranoia despite acknowledgi
10.5 BTC Locked in Electrum: Forgotten Passphrase, Public Recovery Attempt Failed
Software wallet
In October 2016, a Bitcoin holder transferred 10.511 BTC from a Bitcoin Core wallet stored on a thumb drive to Electrum. The motivation was straightforward: the
241 BTC Trezor Custody Loss: Forgotten PIN and Failed Seed Recovery
Hardware wallet (single key)
A Bitcoin holder transferred 241 BTC to a Trezor hardware wallet in late 2015, securing it with a 9-digit PIN. The user documented the seed phrase and initially
Second Password Lost on Blockchain.info — 0.3 BTC Rendered Inaccessible
Exchange custody
A Bitcoin holder maintained approximately 0.3 BTC on Blockchain.info, a popular web-based wallet service that was standard during the early-to-mid 2010s. The ac
1 BTC Locked Behind Forgotten Electrum Passphrase: Professional Cracking Effort Failed
Software wallet
A Reddit user received 1 BTC and secured it using Electrum, a popular Bitcoin desktop wallet, with a password-protected encrypted file. The user later forgot th
Trezor Hardware Wallet: 0.1 BTC Inaccessible After PIN Loss and Seed Destruction
Hardware wallet (single key)
A Trezor hardware wallet user held 0.1 Bitcoin on the device approximately two years after initial purchase. The recovery seed phrase had been written down on p
4 BTC Lost Behind Forgotten Passphrase After Ledger PIN Lockout
Hardware wallet with passphrase
The user maintained a Ledger Nano S hardware wallet configured with two separate accounts: a primary account secured by a 24-word BIP39 seed phrase stored in co
Stefan Thomas: 7,002 Bitcoin on IronKey S200, Passphrase Lost, 2 Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas possessed an IronKey S200 USB drive containing the private keys to 7,002 Bitcoin, worth approximately $235 million at the time of public reporting
Stefan Thomas and the IronKey Trap: 7,002 Bitcoin, 2 Attempts Left
Hardware wallet (single key)
Stefan Thomas, a programmer, received 7,002 BTC in 2011 as payment for creating an animated educational video about Bitcoin. He stored the private keys on an Ir
Developer Locked Out of $240 Million Bitcoin After Forgetting Hardware Wallet Passphrase
Hardware wallet with passphrase
A cryptocurrency developer became unable to access approximately $240 million in Bitcoin stored on a hardware wallet after forgetting the device's passphrase. T
Seven-Year Bitcoin Wallet Lockout: Passphrase Typo and Recovery Without Backup
Software wallet
A Bitcoin holder lost access to a self-custodied wallet for seven years after entering an incorrect passphrase derivative. The error locked the private key behi
170 BTC Passphrase Lockout: Year-Long Inaccessibility Resolved by Memory Recovery
Software wallet
In early 2011, an investor acquired approximately 170 BTC at roughly $10 per coin, storing the funds in Bitcoin-Qt, the primary self-custody software wallet ava
Related archive views
All Single-Person Knowledge cases
All Passphrase Unavailable cases
Single-Person Knowledge — Seed Unavailable
Single-Person Knowledge — Device Loss
Single-Person Knowledge — Owner Death
Passphrase Dependency — Passphrase Unavailable
Undocumented Recovery Procedure — Passphrase Unavailable
Device-Dependent Access — Passphrase Unavailable
All cases