Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge — Passphrase Unavailable
Cases where operational knowledge of the custody arrangement existed only with the holder. No second person had sufficient understanding to execute recovery independently. This page shows archive cases where both conditions were present.
75% of all Passphrase Unavailable cases in the archive involve this structural dependency. Among them, 61% of determinate cases resulted in a blocked outcome. The most common recovery path is password bruteforce.
39
Blocked
6
Constrained
19
Survived
105
Indeterminate
70% of determinate cases resulted in blocked or constrained access.
169 observed cases
Blocked
39 (23%)
Constrained
6 (4%)
Survived
19 (11%)
Indeterminate
105 (62%)
Bitcoin Core Wallet Encryption Passphrase Loss: Funds Trapped in Encrypted Keypool
Software wallet
In May 2021, a BitcoinTalk user reported a custody failure involving Bitcoin Core's wallet.dat encryption mechanism. The user had maintained an unencrypted wall
Electrum Wallet Recovery Failure: Custom Extended Passphrase Lost to Platform Keyboard Layout Shift
Software wallet
In 2020, a Bitcoin holder created three Electrum wallets on Ubuntu Linux using a bootable USB drive as the sole storage medium, with no additional backups maint
Bitcoin Core Wallet Password Lost After 4 Years: Encryption Without Memory
Software wallet
Jan Drapper acquired Bitcoin in 2017 and transferred it to a Bitcoin Core self-custody wallet running on a dedicated offline laptop. Following advice from an ac
250 LTC Custody Failure: Lost Passphrase, No Recovery Path
Software wallet
In January 2021, a BitcoinTalk forum user identified as realman123 disclosed a custody failure involving approximately 250 Litecoin stored in a Litecoin Core de
Forgotten Hardware Wallet Passphrase: Recovery via Address Database Search
Hardware wallet with passphrase
In March 2021, a BitcoinTalk user identified as 'wojakboy' initiated a forum thread reporting loss of access to Bitcoin held in a hardware wallet's passphrase-p
Electrum Seed Phrase Recovery Failure: Empty Wallet After 7-Year Gap
Software wallet
In February 2021, alejandroaa posted to the Bitcoin Forum seeking help recovering Bitcoin allegedly given to his mother in 2013–2014. At that time, the mother w
Forgotten Passphrase & Missing Recovery Phrase: 2013 Blockchain.info Wallet
Software wallet
In February 2021, a BitcoinTalk user identified as Dercie reported being locked out of a Blockchain.info wallet created in 2013. The user had preserved the wall
BIP38-Encrypted Paper Wallet: Forgotten Passphrase Blocks Access
Software wallet
On 12 January 2021, a Bitcoin user with the forum handle abashai posted to the BitcoinTalk Technical Support forum describing a custody access failure involving
BIP38 Passphrase Loss: Paper Wallet Rendered Inaccessible
Software wallet
In January 2021, a BitcoinTalk user (handle: abashai) discovered a critical custody access failure after generating a paper wallet with BIP38 encryption. The us
Electrum Wallet Dual Loss: Password and Seed Phrase Forgotten – November 2020
Software wallet
In November 2020, a BitcoinTalk forum user identified as 'irukandji' reported a custody access failure involving an Electrum software wallet. The user had forgo
Illegible Seed Phrase Backup: 1+ BTC Inaccessible on Ledger Nano X
Hardware wallet (single key)
A Ledger Nano X hardware wallet purchased around 2018–2019 held over 1 BTC in a native Segwit address (bc1qyw9dcldzl6jaam0rdz5). The owner had followed standard
Electrum Wallet Password Lost After 4 Years: $8,000 BTC Access Blocked
Software wallet
In May 2020, a forum user identified as joe.jr discovered an old personal computer in their basement that had been inactive for approximately four years. Upon p
6 Missing Seed Words From 12-Word BIP39 Phrase: Trust Wallet Access Blocked
Software wallet
On October 3, 2020, a BitcoinTalk forum user posted an access failure involving a Trust Wallet protected by a 12-word BIP39 seed phrase. The user retained only
Blockchain.com Wallet Locked: Partial Recovery Phrase and Lost Secondary Withdrawal Password
Exchange custody
In September 2020, a BitcoinTalk user identified as sa14 reported complete inability to access a Blockchain.com wallet created on November 29, 2017, despite pos
Forgotten PIN on Mycelium Android Wallet: Seed Phrase Failed to Restore Bitcoin
Software wallet
In May 2019, a BitcoinTalk user reported a custody failure affecting their friend's self-custody Bitcoin holdings. The friend had created a Mycelium wallet on a
Forgotten Password to 18.2 BTC Bitcoin Core Wallet (May 2014)
Software wallet
On December 13, 2019, a BitcoinTalk forum user (na4e41.02) posted in the Bitcoin Technical Support section requesting assistance recovering a wallet.dat file en
Forgotten Wallet.dat Password: 13.8 BTC Inaccessible Since 2013
Software wallet
In September 2019, a BitcoinTalk forum user identified as lankymanx disclosed loss of access to a wallet.dat file created in 2013, containing 13.8 BTC. The wall
Mycelium Mobile Wallet PIN Lost — Bitcoin Inaccessible Despite Seed Phrase
Software wallet
A Mycelium mobile wallet user created a new wallet on an old Android device in 2019, securing it with a 6-digit PIN and recording the 12-word seed phrase on pap
Mycelium Android Wallet: Forgotten PIN Blocks Access to Received Bitcoin
Software wallet
In May 2019, a Mycelium wallet user created a new wallet on an older Android phone and recorded the 12-word mnemonic seed phrase on paper. A 6-digit PIN was the
Lost Electrum Wallet Password: wallet.dat File Encrypted, No Backup Credential
Software wallet
In February 2019, a forum user identified as bitbemining posted a custody failure case involving an Electrum wallet. The user possessed the encrypted wallet.dat
Electrum Seed Phrase Mismatch: Valid Addresses, Missing Funds
Software wallet
In January 2018, forum user 'thenarog' encountered a nuanced custody failure involving an Electrum desktop wallet. The user held a wallet.dat backup file protec
Forgotten wallet.dat Password: 13.8 BTC Locked Since 2013
Software wallet
On 2 March 2018, a Bitcoin holder identified as fabriciofenenga posted to the Bitcoin Technical Support forum seeking password recovery assistance for a wallet.
PIVX Encrypted Wallet Access Failure After System Update and Forced Shutdown
Software wallet
In May 2018, a user encrypted a PIVX wallet using PIVX Core version 3.1.0.2 on Windows 64-bit and confirmed the passphrase worked across multiple unlock cycles
131 BTC Inaccessible: Forgotten Wallet Password, No Recovery Mechanism
Software wallet
In December 2018, a BitcoinTalk user known as 'jackang' posted a public plea for help recovering access to a wallet containing 131 BTC. The wallet had been crea
4 BTC Inaccessible in BIP38-Encrypted Paper Wallet After Passphrase Loss
Software wallet
In February 2018, a Bitcoin holder discovered that access to 4 BTC distributed across three BIP38-encrypted paper wallet addresses had become impossible due to
Related archive views
All Single-Person Knowledge cases
All Passphrase Unavailable cases
Single-Person Knowledge — Seed Unavailable
Single-Person Knowledge — Device Loss
Single-Person Knowledge — Owner Death
Passphrase Dependency — Passphrase Unavailable
Undocumented Recovery Procedure — Passphrase Unavailable
Device-Dependent Access — Passphrase Unavailable
All cases
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