Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge
Cases where only one person held the operational knowledge required to access the Bitcoin. When that person became unavailable, no alternate recovery path existed.
Single-person knowledge concentration is the most frequently observed structural dependency in the archive, present in 596 cases. A 80% blocked rate among determinate cases reflects that this dependency is not merely common but decisive — when the sole knowledgeable person is unavailable, no alternate path exists.
245
Blocked
14
Constrained
47
Survived
290
Indeterminate
85% of determinate cases resulted in blocked or constrained access.
596 observed cases
Blocked
245 (41%)
Constrained
14 (2%)
Survived
47 (8%)
Indeterminate
290 (49%)
Recovering a 2009–2010 Armory Wallet After Hard Drive Overwrite and Data Loss
Software wallet
In mid-2023, a Bitcoin holder initiated a recovery attempt for an Armory wallet created around 2009–2010, possibly purchased through a gaming platform. The orig
Hidden wallet discovered — software wallet (2020)
Software wallet
In September 2020, a Bitcoin holder created a paper wallet using bitcoinpaperwallet.com, a website presenting itself as a legitimate tool for generating offline
6 Missing Seed Words From 12-Word BIP39 Phrase: Trust Wallet Access Blocked
Software wallet
On October 3, 2020, a BitcoinTalk forum user posted an access failure involving a Trust Wallet protected by a 12-word BIP39 seed phrase. The user retained only
Atomic Wallet: 2 BTC Permanently Inaccessible After OS Reinstall Without Seed Backup
Software wallet
In September 2020, a BitcoinTalk user (dovjann) disclosed a complete custody failure involving approximately 2 BTC held in Atomic Wallet on a Windows laptop. At
SBU Officers Kidnap and Torture Businessman for 7 Bitcoin Transfer
Unknown custody system
In October 2020, officers from Ukraine's cyber department of the Security Service of Ukraine (SBU) kidnapped a Kyiv-based businessman, drove him to a forest loc
Blockchain.com Wallet Locked: Partial Recovery Phrase and Lost Secondary Withdrawal Password
Exchange custody
In September 2020, a BitcoinTalk user identified as sa14 reported complete inability to access a Blockchain.com wallet created on November 29, 2017, despite pos
Bitcoin Trader Coerced Under Torture: Drouwenerveen Home Invasion, 2019
Unknown custody system
In February 2019, Tjeerd H., a Bitcoin trader in Drouwenerveen, Netherlands, experienced a violent home invasion. Armed attackers broke into his residence and s
Electrum Wallet File Lost After Reinstall — Seed Phrase Forgotten
Software wallet
On March 14, 2019, a BitcoinTalk forum user (franktyler01) reported a custody access failure involving Electrum, a popular desktop software wallet. The user had
Forgotten PIN on Mycelium Android Wallet: Seed Phrase Failed to Restore Bitcoin
Software wallet
In May 2019, a BitcoinTalk user reported a custody failure affecting their friend's self-custody Bitcoin holdings. The friend had created a Mycelium wallet on a
Ledger Nano PIN and Recovery Seed Lost: Complete Custody Failure
Hardware wallet (single key)
On March 18, 2019, a BitcoinTalk user identified as mad_foodie posted a request for help recovering Bitcoin stored on a Ledger Nano hardware wallet. The user ha
Pre-2014 Blockchain.info Wallet: Non-Standard Mnemonic Format Blocks Recovery
Exchange custody
In May 2019, a Bitcoin holder identified as pizzdaniel posted to BitcoinTalk describing a multi-year custody failure involving wallets created on blockchain.inf
Blockchain.com Web Wallet Access Failures: Lost Passwords and Inaccessible Email Recovery
Exchange custody
Between 2013 and 2019, several users created Bitcoin wallets on blockchain.com (formerly blockchain.info), a web-based custodial platform popular during early B
Forgotten Password to 18.2 BTC Bitcoin Core Wallet (May 2014)
Software wallet
On December 13, 2019, a BitcoinTalk forum user (na4e41.02) posted in the Bitcoin Technical Support section requesting assistance recovering a wallet.dat file en
Forgotten Wallet.dat Password: 13.8 BTC Inaccessible Since 2013
Software wallet
In September 2019, a BitcoinTalk forum user identified as lankymanx disclosed loss of access to a wallet.dat file created in 2013, containing 13.8 BTC. The wall
Incomplete BIP39 Seed Phrase: 5 Missing Words, No Backup Record
Hardware wallet (single key)
In April 2019, a Ledger Nano S user discovered they had recorded only words 1–19 of their 24-word BIP39 seed phrase, with no record of the final five words (pos
Mycelium Mobile Wallet PIN Lost — Bitcoin Inaccessible Despite Seed Phrase
Software wallet
A Mycelium mobile wallet user created a new wallet on an old Android device in 2019, securing it with a 6-digit PIN and recording the 12-word seed phrase on pap
Deleted Bitcoin Core Wallet Without Backup: Device Loss and File Recovery Attempt
Software wallet
SheriffBass purchased Bitcoin between 2009 and 2010 and stored it using Bitcoin Core, the reference implementation wallet that stores private keys in a wallet.d
Shahid Naseer: 9 BTC Extorted Under Kidnapping in Lahore, 2019
Software wallet
Shahid Naseer, an information technology professor in Lahore, Pakistan, was kidnapped in March 2019 by a student acting in coordination with corrupt police offi
Three Indian Cryptocurrency Traders Tortured for 80 BTC Ransom
Unknown custody system
In June 2019, three cryptocurrency traders—Luftan Shaikh, Mohammad Shazad, and Malang Shah—were abducted by a criminal gang in Jaipur, Rajasthan, India. The per
Widow Seeks Bitcoin Recovery After Husband's Death With Seed Phrases Available
Unknown custody system
In August 2019, a widow posted on Bitcoin Stack Exchange seeking assistance after her husband's death. She reported having possession of multiple cryptographic
QuadrigaCX Exchange Collapse: $190M Bitcoin Lost After Owner's Death
Exchange custody
QuadrigaCX was a Canadian cryptocurrency exchange that collapsed in 2019 following the sudden death of its founder and sole operator. The exchange held approxim
Widow Inherits Crypto Apps and Recovery Codes After Husband's Death—PIN Unknown
Software wallet
In August 2019, a widow posted on Bitcoin Stack Exchange seeking help accessing her deceased husband's cryptocurrency holdings. Her 43-year-old husband, in appa
Bitcoin Core Wallet Deleted During Hard Drive Format — No Backup
Software wallet
In April 2019, a Bitcoin Core user downloaded the full-node software but encountered synchronization delays due to insufficient storage space. The installation
Wallet.dat Corruption: BerkeleyDB Environment LSN Mismatch After File Migration
Software wallet
A user attempted to restore an old wallet.dat file by placing it in their .bitcoin directory and running bitcoind. The wallet file itself appeared structurally
Widow Unable to Locate Deceased Husband's Bitcoin Wallet or Recovery Documents
Software wallet
In November 2019, a woman posted on Bitcoin Stack Exchange asking for help recovering her husband's Bitcoin holdings following his death weeks earlier. She had
Structural dependencies
By stress condition
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