Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge
Cases where only one person held the operational knowledge required to access the Bitcoin. When that person became unavailable, no alternate recovery path existed.
Single-person knowledge concentration is the most frequently observed structural dependency in the archive, present in 596 cases. A 80% blocked rate among determinate cases reflects that this dependency is not merely common but decisive — when the sole knowledgeable person is unavailable, no alternate path exists.
245
Blocked
14
Constrained
47
Survived
290
Indeterminate
85% of determinate cases resulted in blocked or constrained access.
596 observed cases
Blocked
245 (41%)
Constrained
14 (2%)
Survived
47 (8%)
Indeterminate
290 (49%)
Mobile Wallet Loss: Phone Format Destroys All Recovery Credentials
Exchange custody
On April 22, 2018, BitcoinTalk forum user Calypso_Dame reported a critical custody access failure resulting from a mobile phone format operation. The user had r
BitcoinTalk User: Encrypted Wallet.dat Passphrase Lost, Recovery Deemed Infeasible
Software wallet
In January 2018, a BitcoinTalk forum user identified as moztec reported an access failure involving a wallet.dat file encrypted with Bitcoin Core. The user had
Facebook Mining Scam: $27,830 in Bitcoin Lost After Credential Compromise
Exchange custody
A user new to Bitcoin was introduced to cryptocurrency via Facebook by an account claiming mining expertise. The contact offered to help the user purchase Bitco
Encrypted Wallet, Forgotten Passphrase: Self-Custody Encryption Without Backup
Software wallet
On January 14, 2018, BitcoinTalk user AsJoshScreams posted a recovery plea for an encrypted cryptocurrency wallet. The user had encrypted their private key with
Blockchain.info Wallet Password Lost, No Seed Backup: Recovery Blocked
Exchange custody
In July 2018, a Bitcoin holder transferred funds to his wife's blockchain.info mobile wallet during a phone transition. The wife subsequently forgot the wallet
Mycelium Bitcoin Access Loss: PIN Change and Seed Phrase Recovery Confusion
Software wallet
In November 2017, a Mycelium wallet user (AdunToridas) encountered a critical access loss incident after routine account maintenance. The user had created a Myc
Armory Paper Backup Recovery Displays Zero Balance Despite Correct Restoration
Software wallet
In November 2017, user xTwin25 initiated recovery of Bitcoin holdings stored in Armory, a desktop software wallet. The user possessed a paper backup containing
7 BTC Lost After Address Disappearance on Blockchain.info Web Wallet
Exchange custody
In August 2017, a BitcoinTalk forum user reported a significant loss involving approximately 7 BTC stored on Blockchain.info. The user had migrated from Bitcoin
Lost Android Wallet.dat After Device Wipe and Lending — No Backup
Software wallet
In December 2017, a BitcoinTalk user identified as dandyret described losing access to a Bitcoin wallet stored on an Android phone. The user had wiped the devic
MultiBit 0.5.15 Forgotten Passphrase: Desktop Wallet Access Lost
Software wallet
On November 3, 2017, a pseudonymous BitcoinTalk forum user identified as 'dny18' posted a help request in the MultiBit archival section, stating they had forgot
Inherited Encrypted Bitcoin Wallet from 2012: Passphrase Lost After Parent's Death
Software wallet
Following his mother's death in late 2017, a BitcoinTalk user (umadbro) recovered hard drives from his parent's defunct desktop computer and discovered wallet.d
Dash Core Wallet Passphrase Forgotten: Permanent Access Loss
Software wallet
In April 2017, a BitcoinTalk forum user identified as 'Ramchandra' posted describing a custody failure involving a Dash Core software wallet. The user had encry
Bitcoin Core Wallet Database Lost After Disk-Full Error — Recovery Unknown
Software wallet
In November 2017, a Bitcoin Core user encountered a critical custody failure after receiving a 'no more free disk space' error notification while attempting to
Forgotten Bata Wallet Passphrase Recovered by Professional Service
Software wallet
On August 1, 2017, a BitcoinTalk user operating under the handle InvestMeDaddy posted a recovery request after losing access to a Bata desktop cryptocurrency wa
Electrum Desktop Wallet Access Lost: Forgotten Password and Missing Seed Phrase
Software wallet
In late September 2017, a BitcoinTalk user identified as 'garlonte' posted a help request describing complete loss of access to an Electrum software wallet inst
David Vu's Blockchain.info Wallet: Trapped With 2 BTC, Secondary Password Forgotten
Exchange custody
David Vu discovered a critical access failure in June 2017 when he attempted to withdraw Bitcoin from his Blockchain.info wallet. He retained access to his prim
Mark Frauenfelder's 7.4 BTC: Seed Phrase Discarded by Housecleaner, Recovered via Hardware Vulnerability
Hardware wallet (single key)
Mark Frauenfelder, editor-in-chief of Boing Boing and Wired contributor, purchased 7.4 Bitcoin in January 2016 for approximately $3,000 and transferred it to a
25 Bitcoin Lost After Computer Crash: Wallet Identity Unknown
Software wallet
In November 2017, a Bitcoin Stack Exchange user disclosed that they had purchased 25 bitcoins years prior and deposited them into a wallet on a personal compute
Blockchain.info Wallet Lockout: Documented Seed Phrase Fails Validation
Exchange custody
Sir11k created a Blockchain.info custodial wallet in June 2017 with approximately €20 worth of Bitcoin. Upon account creation, the platform provided a 12-word B
15 BTC Lost to Smartphone Reset Without Backup – Private Key Format Unidentified
Software wallet
In November 2017, a BitcoinTalk forum user under the pseudonym 'Farer' posted a detailed account of custody failure involving a smartphone-based Bitcoin wallet
Blockchain.info Watch-Only Import Without Private Key Retention
Exchange custody
In June 2017, a Bitcoin Talk forum user (amirheavy666) discovered that approximately 0.00027375 BTC accumulated on a Blockchain.info wallet created around 2014
Bitcoin Lost After Hard Drive Format: wallet.dat Unrecovered, Private Key Missing
Software wallet
A Bitcoin holder received cryptocurrency in 2013 via Bitcoin Core but did not understand the critical role of the wallet.dat file in securing access to funds. I
Hive Wallet Litecoin Loss: 12-Word Seed Phrase Never Documented
Software wallet
PentagonPinnacle purchased litecoins several years before May 2017 and installed them in a Hive Wallet application on an iPad. At the time of wallet creation, t
Blockchain.info Hosted Wallet Recovery Attempt: Partial Password, No Seed Backup
Exchange custody
In October 2017, a BitcoinTalk user identified as Parodium reported being locked out of a blockchain.info wallet created years earlier. The user retained email
Bluengold341 Armory Wallet: Forgotten Password, Single Copy on Old Laptop
Software wallet
In May 2017, a BitcoinTalk forum user (Bluengold341) posted seeking technical assistance to recover access to Bitcoin held in an Armory wallet at address 1QEHet
Structural dependencies
By stress condition
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