Part of the CustodyStress archive of observed Bitcoin custody incidents
Institutional Cooperation Required — Blocked
Cases where required institutional cooperation produced a blocked outcome. The exchange, custodian, or platform whose cooperation was needed was unavailable, failed, or refused.
96 cases in this intersection. 100% of determinate cases resulted in a blocked outcome. The most common recovery path is no path available.
96
Blocked
0
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
96 observed cases
Blocked
96 (100%)
Mt. Gox Exchange Collapse: 750,000 Bitcoin Trapped After February 2014 Withdrawal Halt
Exchange custody
Mt. Gox, the world's largest Bitcoin exchange at the time, announced a complete halt to all Bitcoin withdrawals on February 7, 2014. The exchange attributed the
MintPal Exchange: 3,701 BTC Theft by Operator Ryan Kennedy (2014)
Exchange custody
Ryan Kennedy, operating under the alias Alex Green with a public presence in the Dogecoin community, acquired MintPal—a mid-tier altcoin exchange—in mid-2014. T
Vircurex Exchange Freezes Bitcoin Withdrawals, 1,666 BTC Remains Inaccessible
Exchange custody
Vircurex, founded in October 2011, operated as a custodial cryptocurrency exchange with servers in Beijing but registered falsely as a Belize entity—later deter
Cryptsy Exchange: 13,000 BTC Theft Concealed 18 Months, Customer Funds Lost
Exchange custody
Cryptsy was a cryptocurrency exchange operating in the early 2010s that suffered a critical security breach in July 2014. A developer associated with Lucky7Coin
BitInstant Exchange Collapse: Charlie Shrem Arrest Freezes Customer Funds
Exchange custody
BitInstant operated as one of the earliest and most prominent custodial Bitcoin exchanges in the United States, co-founded by Charlie Shrem with backing from th
Vircurex Exchange Freezes Customer Bitcoin Indefinitely After 2013 Hacks
Exchange custody
Vircurex, an altcoin exchange operating during the early cryptocurrency era, halted all withdrawals in March 2014 after suffering two significant security breac
Picostocks Bitcoin Exchange: 7,196 BTC Lost to Insider Theft (2013–2014)
Exchange custody
Picostocks was a custodial Bitcoin exchange that allowed users to hold Bitcoin-denominated shares in various projects. The platform suffered two major theft inc
Flexcoin Collapse: 896 BTC Hot Wallet Theft Leaves Users Permanently Locked Out
Exchange custody
Flexcoin, an Alberta-based service marketed as the first Bitcoin bank, operated a custodial platform for users seeking institutional-grade storage and transfer
MtGox Withdrawal Halt and Bankruptcy: 400K Inheritance Permanently Blocked
Exchange custody
In 2014, the largest Bitcoin exchange at that time, MtGox, ceased Bitcoin withdrawals and subsequently filed for bankruptcy protection. A documented case emerge
MintPal Exchange Bankruptcy and 3,894 BTC Theft by Ryan Kennedy
Exchange custody
MintPal was an altcoin exchange that suffered a hack of 8 million Vericoin in July 2014. The exchange was subsequently acquired by Ryan Kennedy, who operated un
Mt. Gox Exchange Collapse: Operator Theft and 650,000 Lost Customer Bitcoin
Exchange custody
Mt. Gox operated as the dominant Bitcoin-to-fiat exchange from 2010 to 2014, handling approximately 70% of global Bitcoin trading volume at its peak. The platfo
FXBTC Shanghai Exchange Premature Closure Blocks Customer Withdrawals
Exchange custody
FXBTC was a Shanghai-based cryptocurrency exchange operating during China's early Bitcoin trading boom. In early May 2014, following escalating regulatory press
Cryptsy Exchange Collapse: Concealed Hack Left Users Holding Worthless Balances
Exchange custody
Cryptsy emerged as the dominant altcoin exchange during the 2013 cryptocurrency boom, facilitating trading in Litecoin, Dogecoin, Feathercoin, and hundreds of a
CoinLab vs. Mt. Gox: Partnership Collapse Traps North American Customer Bitcoin in Legal Limbo (May 2013)
Exchange custody
In 2012, Mt. Gox and CoinLab signed a partnership agreement under which CoinLab would assume management of Mt. Gox's US and Canadian customer operations, includ
DHS Seizure of Mt. Gox Dwolla and Wells Fargo Accounts (May 2013)
Exchange custody
On May 15, 2013, the US Department of Homeland Security, acting through Immigration and Customs Enforcement, seized approximately $2.9 million from Mt. Gox's Dw
Blockchain.info iOS App Private Key Corruption: Developer Assisted One User, Denied Another
Exchange custody
In April 2013, a blockchain.info iOS app user transferred Bitcoin from Mt. Gox to a newly created address via blockchain.info's mobile application. The transact
Mt. Gox Bitcoin Withdrawal Crisis: Weeks-Long Delays Signal Terminal Operational Failure
Exchange custody
By November 2013, Mt. Gox customers attempting to withdraw Bitcoin faced indefinite waiting periods, a critical escalation from earlier fiat-only delays. What h
Matthew Moody: Early Bitcoin Miner Dies in Plane Crash, Estate Inaccessible
Exchange custody
Matthew Philip Moody, 26, of San Ramon, California, was an early Bitcoin miner who accumulated coins during the network's early years using his home computer. O
Intersango Exchange Collapse: 2000 BTC User Funds Retained by Operator — Norman v. Strateman
Exchange custody
Intersango, a UK-based Bitcoin exchange co-founded by Amir Taaki and Patrick Strateman, ceased operations in 2012 after losing its banking relationship. At the
CryptoXChange Exchange Collapse: Users Locked Out of Bitcoin Deposits
Exchange custody
CryptoXChange launched on November 10, 2011, as an Australian Bitcoin exchange offering two-factor authentication features including Yubikey support. The platfo
BTCex Unexpected Maintenance Closure and Permanent Platform Shutdown (July 2012)
Exchange custody
BTCex operated as a custodial Bitcoin exchange during the early market period. In May 2011, the platform suffered a critical security breach resulting in the lo
BitMarket.eu: Operator Speculation and Bitcoinica Collapse Froze 18,787 BTC in Customer Funds
Exchange custody
BitMarket.eu launched in April 2011 as a Polish peer-to-peer Bitcoin exchange. The platform operator, Maciej Trębacz, made a critical decision to invest custome
BitFloor Exchange Collapse: 24,000 BTC Theft, Minimal Restitution, Platform Shutdown
Exchange custody
BitFloor, a Bitcoin exchange operating in 2012, suffered a catastrophic custody failure on September 4, 2012. An attacker gained access to an unencrypted backup
Bitcoin.de Account Lock: 0.01 BTC Inaccessible Due to KYC Residency Requirements
Exchange custody
A Bitcoin user created an account on bitcoin.de, a German peer-to-peer marketplace, during Bitcoin's early adoption period and deposited 0.01002 BTC. The accoun
BTCex Exchange Users Discover 83% Bitcoin Missing After Temporary Closure
Exchange custody
BTCex was a Russian-based cryptocurrency exchange founded in September 2010 that facilitated trades between bitcoin and fiat currencies including Russian Rubles
Browse by dependency and outcome
Device-Dependent Access — Blocked
Passphrase Dependency — Blocked
Undocumented Recovery Procedure — Blocked
Single-Person Knowledge — Blocked
Device-Dependent Access — Survived
Undocumented Recovery Procedure — Survived
Single-Person Knowledge — Survived
Institutional Cooperation Required — Constrained
Shared Service Dependency — Blocked
Passphrase Dependency — Survived
Legal Authority Required — Blocked
Shared Service Dependency — Constrained
Legal Authority Required — Constrained
Single-Person Knowledge — Constrained
Geographic Access Constraint — Blocked
All cases