Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent Access — Seed Unavailable
Cases where access to the wallet depended on a specific physical device or local installation, with no device-independent recovery path documented. Includes hardware wallets where the seed was stored only on the device, and software wallets where no seed phrase backup existed. This page shows archive cases where both conditions were present.
90% of all Seed Unavailable cases in the archive involve this structural dependency. Among them, 91% of determinate cases resulted in a blocked outcome. The most common recovery path is technical recovery.
63
Blocked
0
Constrained
6
Survived
73
Indeterminate
91% of determinate cases resulted in blocked or constrained access.
142 observed cases
Blocked
63 (44%)
Survived
6 (4%)
Indeterminate
73 (51%)
0.7 BTC Permanently Inaccessible After Confusing Coldcard Authentication Words With Seed Backup
Hardware wallet (single key)
A Bitcoin holder stored 0.7 BTC on a Coldcard hardware wallet and created what they believed to be a complete paper backup. The backup contained only the device
25 BTC Paper Wallet Destroyed by Fire and Water Exposure
Software wallet
A Bitcoin holder maintained 25 BTC on a paper wallet as their primary custody method. The holder attempted to protect this physical printout—which contained bot
Android Bitcoin Wallet Destroyed in Factory Reset: 0.5 BTC Unrecovered
Software wallet
A Bitcoin holder maintained approximately 0.5 BTC using the Bitcoin Wallet application by Andreas Schildbach on a Samsung Galaxy Note 2 running Android. The hol
MultiBit Change Address Private Key Generation Failure
Software wallet
A MultiBit user transferred Bitcoin from blockchain.info into the lightweight desktop wallet in order to conduct online transactions. To prepare for sales activ
6 Bitcoin in Deceased's Desktop Wallet — Passphrase and Seed Phrase Lost
Software wallet
A father-in-law accumulated approximately 6 Bitcoin during an earlier market period and stored the funds in a digital wallet on his laptop. He did not document
Bitpay Wallet Destroyed by Forced Update; Seed Phrase Never Recorded
Software wallet
A user had created a Bitpay wallet on their iPhone years prior but committed a critical operational error: the 12-word seed phrase was never written down or bac
Bitpay Forced App Update Blocks Recovery via iPhone Backup
Software wallet
A user created a Bitpay wallet years earlier without recording the 12-word seed phrase, relying entirely on persistent app storage for wallet access. The arrang
Electrum Wallet File Overwritten: New Wallet Lost Without Seed Phrase Backup
Software wallet
An Electrum 1.9.8 user attempted to consolidate Bitcoin holdings by creating a new wallet to replace a bloated default_wallet file. The procedure involved openi
Untested Seed Phrase Cost $300 SCRT: Cosmostation Wallet Inaccessible
Software wallet
An experienced cryptocurrency holder maintaining approximately 20 separate wallets across different assets for risk distribution encountered a custody failure i
Notepad Backup Illusion: Seed Phrases Lost After Mobile Phone Firmware Reset
Software wallet
A cryptocurrency holder maintained seed phrases for Bitcoin, Monero, and Ethereum in a notepad application on their mobile phone. The strategy reflected a funda
2011 Bitcoin Wallet Lost After Hard Drive Formatted Twice: Passphrase Retained, File Unrecoverable
Software wallet
In 2011, an individual purchased Bitcoin and generated a wallet using Bitcoin-Qt or a similar early desktop client software. The wallet created an encrypted wal
1.3 BTC Permanently Unrecoverable After Hard Drive Format and Lost Seed Phrase Location
Software wallet
A Bitcoin holder maintained 1.3 BTC in an Electrum software wallet installed on a desktop computer. The seed phrase was recorded on paper and stored in a hidden
3000 BTC Mined on Pentium 3: Multiple Reformatted Drives, Wallet Location Unknown
Software wallet
During Bitcoin's early years, this user established mining operations on a Pentium 3 computer and accumulated approximately 3000 BTC before ceasing work as netw
Unverified Wallet File Recovery After Drive Format: 2010 GPU-Mined Bitcoin
Software wallet
In 2010, during Bitcoin's GPU-mining era, the user mined a small quantity of Bitcoin on a desktop computer. Years later, the user deleted the wallet.dat file an
Mycelium Wallet Uninstalled During Device Reset Without Seed Phrase Export
Software wallet
A user stored Bitcoin in Mycelium, a mobile wallet application for Android. The device developed malware infections requiring routine maintenance and factory re
Armory Wallet Sync Failure: 2 BTC Recovered Through Manual Key Export
Software wallet
A user transferred 2 BTC from Coinbase to a self-hosted Armory wallet in multiple transactions approximately three years before attempting recovery. Both a pape
Muun Mobile Wallet — 12,000 Satoshis Permanently Inaccessible After Phone Loss and Missing Recovery Key
Software wallet
A Bitcoin user with approximately 12,000 satoshis stored in a Muun mobile wallet lost the phone on which the wallet was installed. The user had not created or r
Related archive views
All Device-Dependent Access cases
All Seed Unavailable cases
Device-Dependent Access — Device Loss
Device-Dependent Access — Passphrase Unavailable
Device-Dependent Access — Coercion
Single-Person Knowledge — Seed Unavailable
Passphrase Dependency — Seed Unavailable
Undocumented Recovery Procedure — Seed Unavailable
All cases
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