Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent Access — Passphrase Unavailable
Cases where access to the wallet depended on a specific physical device or local installation, with no device-independent recovery path documented. Includes hardware wallets where the seed was stored only on the device, and software wallets where no seed phrase backup existed. This page shows archive cases where both conditions were present.
147 observed cases
Outcome distributions are available in archive statistics.
Kristoffer Koch Recovers Forgotten 5,000 BTC Wallet After Four Years
Software wallet
In 2009, Kristoffer Koch, a Norwegian engineering student, purchased 5,000 Bitcoin for approximately 150 Norwegian kroner (roughly $27 USD at the time) as resea
TrueCrypt Volume Corruption Across All Backups: Wallet Recovery Attempt
Software wallet
In 2011, a Bitcoin user created two TrueCrypt encrypted containers on Windows 7: one holding wallet.dat, the second holding unimportant files as a control. Afte
BitcoinTalk User RTQ1154 Locks 78 BTC Behind Mistyped Wallet Password
Software wallet
In June 2013, a BitcoinTalk forum user identifying as RTQ1154 posted in a community thread titled 'Let's add up the KNOWN lost bitcoins' describing a custody lo
BitcoinTalk User 'Liquid': 30 BTC Inaccessible Due to Forgotten Bitcoin-Qt Encryption Password
Software wallet
In June 2013, a BitcoinTalk forum user operating under the handle 'Liquid' posted in the encrypted wallet recovery thread (topic 85495) describing an inaccessib
Feathercoin Desktop Wallet Encryption: Community Recovery Estimate vs. Actual Search Space (Nov 2013)
Software wallet
On 30 November 2013, BitcoinTalk user 'user0244' posted in the encrypted wallet recovery thread seeking assistance with a locked Feathercoin wallet. The user co
Ecurb123: Encrypted Bitcoin-Qt Wallet on Ubuntu, Passphrase Lost, Recovery Blocked by Configuration Barriers
Software wallet
In December 2013, BitcoinTalk user Ecurb123 posted in the encrypted wallet recovery thread describing a locked Bitcoin-Qt wallet on Ubuntu Linux. The user had s
Coinbase Paper Wallet Private Key Lost Before Printing—4.5 BTC Inaccessible
Software wallet
In December 2013, a Bitcoin newcomer attempted to move funds to a Coinbase-hosted paper wallet generator. The user copied and pasted the private key first, but
Forgotten Passphrase Locks Desktop Wallet for 8 Years; btcrecover Enables Recovery
Software wallet
In 2013, this individual created a Bitcoin wallet using desktop software, securing it with a passphrase. The holder subsequently lost memory of that passphrase
1990 BTC Forgotten Passphrase: Pakistani Investor's Failed Recovery Attempts (2013)
Software wallet
In November 2013, a BitcoinTalk forum user identified as 'Britman' disclosed a significant custody failure affecting 1990 BTC accumulated throughout 2012 at pri
Blockchain.info 2013–2014 Wallet Access Failure: Encrypted Files, Lost Password, Functional Recovery Phrase
Exchange custody
User 'marvin42' created Bitcoin wallets via blockchain.info in 2013 or 2014 and retained two AES-encrypted backup files dated 28 February 2014 and 22 April 2013
Brad Yasar: Desktop-Mined Bitcoin Locked by Forgotten Passwords
Software wallet
Brad Yasar, a Los Angeles-based entrepreneur, mined Bitcoin on multiple desktop computers during the network's earliest years when mining was accessible to indi
Anonymous Reddit User: 7,500 BTC Inaccessible Due to Forgotten Wallet Password
Software wallet
An anonymous Reddit user posted in 2014 about a significant custody failure: he had purchased approximately 7,500 Bitcoin in 2012 and stored them in an encrypte
Stefan Thomas and 7,002 Bitcoin: Locked Behind a Forgotten Passphrase
Hardware wallet (single key)
Stefan Thomas held 7,002 Bitcoin stored on an encrypted hard drive containing the private keys. Access to the device required a passphrase that Thomas had forgo
92 BTC Inaccessible: Passphrase Deleted From Password Manager Vault
Software wallet
In 2011, a high school graduate purchased approximately 92 BTC for roughly $100 using the Bitcoin reference client on a flash drive. The wallet was encrypted wi
9 Bitcoin Inaccessible: Encrypted Desktop Wallet Software Crash on Passphrase Entry
Software wallet
In 2011, a Bitcoin user encrypted a desktop software wallet using Bitcoin Core and transferred approximately 9 BTC to it. Only after the transaction confirmed d
KnightMB: 370,000 BTC Accumulated in Early Mining, Sold or Lost to Access Failure
Software wallet
KnightMB, a pseudonymous user on Bitcointalk, posted in 2011 documenting an accumulation of over 370,000 BTC acquired through mining and pool operation during 2
Brad Yasar: Early Miner Locks Out Thousands of BTC Across Multiple Drives
Software wallet
Brad Yasar, a Los Angeles-based entrepreneur, mined thousands of Bitcoin on several desktop computers during the earliest years of the network when solo mining
2010 Mining Pool Wallet.dat: Passphrase Lost After Decade of Storage
Software wallet
Between 2010 and 2011, the source participated in Bitcoin pool mining and retained the resulting wallet.dat file on a local system. The wallet remained untouche
Early Miner Loses 50 BTC: Private Key Gone, Wallet.dat Scattered Across Backup Media
Software wallet
In August 2017, a Bitcoin user (username lozzauk) posted on BitcoinTalk describing loss of access to a wallet containing approximately 50 BTC plus additional al
Kristoffer Koch Recovers 5000 BTC After Forgotten Wallet Password — 2013
Software wallet
Kristoffer Koch, a Norwegian engineering student, encountered Bitcoin in late 2009 while researching encryption for his university thesis. Intrigued by the emer
7500 BTC Permanently Locked on IronKey Device After Passphrase Loss
Hardware wallet with passphrase
A British engineer encrypted approximately 7500 BTC on an IronKey device, a third-party encrypted storage solution designed with progressive lockout mechanisms
Bitcoin Core Wallet Reopened After 7 Years: Passphrase Status Unknown
Software wallet
In August 2017, a Bitcoin Core user reopened their wallet software for the first time in nearly seven years and discovered an unexpected balance. The account co
Armory 0.88.1 Wallet Passphrase Loss: 50 BTC Access Blocked
Software wallet
A BitcoinTalk user posting as vect0rz reported losing access to an Armory version 0.88.1 wallet containing over 50 BTC. The encrypted wallet file and chain code
Stefan Thomas: 7,200 Bitcoin Inaccessible Behind IronKey Passphrase
Hardware wallet with passphrase
Stefan Thomas, former Chief Technology Officer of Ripple, stored 7,200 BTC on an IronKey encrypted hard drive. The drive implemented a deliberate security const
Lost Passphrase to Ledger BIP39 Hidden Wallet—Seed Phrase Insufficient
Hardware wallet with passphrase
A Bitcoin holder with existing experience in cryptocurrency set up an advanced feature on their Ledger hardware wallet known as BIP39 passphrase protection. Thi
Related archive views
All Device-Dependent Access cases
All Passphrase Unavailable cases
Device-Dependent Access — Device Loss
Device-Dependent Access — Seed Unavailable
Device-Dependent Access — Coercion
Single-Person Knowledge — Passphrase Unavailable
Passphrase Dependency — Passphrase Unavailable
Undocumented Recovery Procedure — Passphrase Unavailable
All cases
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