Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent Access — Passphrase Unavailable
Cases where access to the wallet depended on a specific physical device or local installation, with no device-independent recovery path documented. Includes hardware wallets where the seed was stored only on the device, and software wallets where no seed phrase backup existed. This page shows archive cases where both conditions were present.
147 observed cases
Outcome distributions are available in archive statistics.
Lost Electrum Wallet Password (2 BTC) – No Recovery Path Identified
Software wallet
In September 2016, a BitcoinTalk forum user with username Ashkaan posted a public bounty request seeking professional assistance to recover access to an Electru
Encrypted Wallet Recovery Without Passphrase: pywallet's Hard Limit
Software wallet
In April 2016, BitcoinTalk user sparkybtc posted about recovering cryptocurrency from a formatted hard drive containing Bitcoin CPU-mined around 2011 and Dogeco
Electrum Wallet Password Loss: 4 BTC Inaccessible Without Seed Backup
Software wallet
On April 6, 2016, Andi300 posted on forum.bitcoin.com describing an immediate custody failure: the user had just received 4 BTC but was unable to send or access
Andreas1324 Permanently Locked Out of Electrum Wallet: Forgotten Password, No Seed Backup (May 2016)
Software wallet
In May 2016, a BitcoinTalk user posting as Andreas1324 opened a public thread in the Electrum wallet subforum describing complete loss of access to a wallet hol
10 Million Dogecoins Inaccessible After Forgotten Spending PIN on Android Wallet
Software wallet
In January 2016, a user accumulated approximately 10 million Dogecoins (valued at roughly $1,500 USD) on an Android Langerhans wallet over one week. The coins w
Online Wallet Password Lost Without Seed Phrase Backup
Exchange custody
In November 2017, a BitcoinTalk user (mattmaxx) discovered they had lost access to an online Bitcoin wallet created approximately one year earlier on a laptop t
Blockchain.info Wallet Access Lost After SD Card Automatic Format During Device Migration
Exchange custody
In June 2016, a Blockchain.info user with the handle 'Graver' lost access to their Bitcoin holdings following a device migration that exposed the fragility of s
BIP39 Passphrase Confusion: How a Mobile PIN Hid Bitcoin for Five Years
Software wallet
In mid-2016, the user's Android device failed. They recovered their MyCelium wallet using their seed phrase but found all pre-2016 Bitcoin gone. The wallet show
Bitcoin Core Wallet Corruption: Selective Key Decryption Failure and Community Recovery
Software wallet
Henke created an encrypted wallet backup on December 20, 2015, containing approximately 4 BTC. After refreshing his Windows 7 system and reinstalling Bitcoin Co
Bitcoin-Qt Passphrase Encoding Mismatch: Known Password Rejected Across Versions
Software wallet
StaleCoinz created a Bitcoin-Qt wallet on macOS in 2013 and encrypted it in 2015 using a passphrase he distinctly remembered. When he attempted to access the wa
Bitcoin Core USB Wallet (2015): Passphrase Lost, Balance Unconfirmed After Reimport
Software wallet
In 2015, an individual secured Bitcoin on a Bitcoin Core wallet stored on an external USB drive, encrypted with a passphrase. Years later, the owner connected t
Encrypted Bitcoin Core Wallet Loss: Forgotten Passphrase, Selective Key Export Failure
Software wallet
In October 2015, forum user phantitox reported recovering a wallet.dat file from a damaged hard drive, only to discover the passphrase protecting the encrypted
0.3 BTC Lost After Uninstalling Blockchain.info Desktop Wallet Without Backup
Exchange custody
In June 2015, a user identified as Williams2017 received approximately 0.3 BTC (then valued at roughly $70 USD) from an entity called 'www.instantgold.ng' to th
Forgotten Passphrase and Overwritten Wallet.dat: 0.50 BTC Permanently Lost
Software wallet
In May 2015, BitcoinTalk user grovearmada discovered they had lost access to an encrypted Bitcoin wallet containing 0.50 BTC (approximately $115–120 USD at 2015
Lost Blockchain.info iOS Wallet Password (2014) — Recovery Attempt via BTCRecover
Exchange custody
In December 2021, a BitcoinTalk user identified as Quix77 disclosed loss of access to a Blockchain.info wallet created in August 2014 via the iOS Blockchain app
Electrum Desktop Wallet: 0.7 BTC Locked by Forgotten Password, Missing Seed Phrase
Software wallet
Liam, a new Bitcoin user (BitcoinTalk username AbeTheCat), purchased 0.7 BTC in October 2014 and stored it in an Electrum desktop software wallet on his origina
Paper Wallet Private Key Recovery: Reconstructing Corrupted Font-Rendered WIF
Software wallet
In 2014, a Bitcoin holder generated a paper wallet using a widely available online paper wallet generator tool. The printed document contained both a public add
KeePass Database Corruption: 11.7 BTC Locked Behind Unrecoverable Password
Software wallet
In April 2014, a BitcoinTalk user reported that their cousin had lost access to 11.7 BTC held in an encrypted wallet.dat file. The cousin had generated a strong
Payment Processor: Passphrase Lost on Damaged Flash Drive, 200+ BTC Addresses at Risk
Software wallet
In June 2014, an operator running a Bitcoin payment processing system discovered that the flash drive storing the passphrase to their wallet had been irreversib
22.1 BTC Bitcoin-Qt Wallet Password Recovery via Community Brute Force (2014)
Software wallet
In November 2014, a Bitcoin-Qt wallet containing 22.1 BTC became inaccessible when its owner forgot the passphrase. The owner had documented the password creati
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In November 2013, BitcoinTalk user eric89 reported a custody failure involving a Litecoin wallet mined in April 2013. The user had encrypted the wallet using Li
Passphrase unavailable — software wallet (2013)
Software wallet
On February 5, 2014, BitcoinTalk user repukken posted in the encrypted wallet recovery thread seeking help to brute-force access to a Dogecoin wallet after forg
43.6 BTC Recovered via RoboForm RNG Reverse-Engineering After TrueCrypt Corruption
Software wallet
Michael, a European Bitcoin holder, generated and secured a 20-character password using RoboForm in April 2013 and transferred 43.6 BTC into a software wallet.
Dogecoin Wallet Passphrase Mismatch: 50,000 DOGE Inaccessible Despite Documentation
Software wallet
On December 27, 2013, a BitcoinTalk user named Alohaboy posted seeking help recovering access to a Dogecoin wallet. The user had documented their passphrase ('d
13.8 BTC Lost to Forgotten Wallet.dat Password: DIY and Professional Recovery Attempts
Software wallet
A Bitcoin user created an encrypted Bitcoin Core wallet in 2013 containing 13.8 BTC. The passphrase was forgotten, rendering the wallet inaccessible. In Septemb
Related archive views
All Device-Dependent Access cases
All Passphrase Unavailable cases
Device-Dependent Access — Device Loss
Device-Dependent Access — Seed Unavailable
Device-Dependent Access — Coercion
Single-Person Knowledge — Passphrase Unavailable
Passphrase Dependency — Passphrase Unavailable
Undocumented Recovery Procedure — Passphrase Unavailable
All cases
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