CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents

2022

The collapse of Terra/Luna, Celsius, Voyager, and FTX produced the largest volume of institutional failure cases in the archive's history. Self-custody failures continued in parallel.

42 cases from 2022 are included in this archive. Coercion accounts for 33% of cases — the dominant stress pattern for this period. 60% of determinate cases resulted in a blocked outcome.

15
Blocked
7
Constrained
3
Survived
17
Indeterminate

88% of determinate cases resulted in blocked or constrained access.

42 observed cases
Blocked
15 (36%)
Constrained
7 (17%)
Survived
3 (7%)
Indeterminate
17 (40%)
John Forsyth Kidnapped and Coerced in Missouri: Crypto Founder Bridge Threat
Unknown custody system
Indeterminate 2022
In February 2022, John Forsyth, a cryptocurrency company founder based in Missouri, was kidnapped by assailants who zip-tied him and threatened to throw him off
Phuket Kidnapping: Two Crypto Workers Robbed Under Duress (December 2022)
Unknown custody system
Blocked 2022
In December 2022, two men employed in the cryptocurrency sector were kidnapped in Phuket, Thailand and subsequently robbed by their abductors. The incident was
Three Arrows Capital Collapse: $10B Fund, $3.5B Frozen Claims, Founder Flight
Institutional custody
Blocked 2022
Three Arrows Capital, founded in 2012 by Zhu Su and Kyle Davies, operated as a cryptocurrency investment fund managing approximately $10 billion in assets throu
Genesis Global Capital Freezes $900M in Gemini Earn Bitcoin — Retail Users Locked Out
Exchange custody
Constrained 2022
Throughout 2022, Genesis Global Capital—the cryptocurrency lending subsidiary of Digital Currency Group—accumulated exposure to failing counterparties and deter
Armory Wallet Access Loss: Keyboard Malfunction During Password Entry
Software wallet
Indeterminate 2022
In 2022, a Bitcoin user created an Armory wallet intending to relocate funds to more secure storage. During password setup, the user's keyboard malfunctioned, f
Arjun Bhargav Lucknow: 8 BTC Extorted Under Torture
Software wallet
Blocked 2022
In August 2022, Arjun Bhargav, a realtor based in Vrindavan Yojana, Lucknow, Uttar Pradesh, was abducted by three assailants who subjected him to torture in ord
BlockFi Chapter 11: 100,000+ Creditors, $355M Crypto Frozen After FTX Collapse
Exchange custody
Constrained 2022
BlockFi, a centralized lending platform that accepted customer deposits of Bitcoin and other cryptocurrencies, announced a withdrawal halt on November 10, 2022,
AES256-CBC Encrypted Wallet: Partial Password Loss and Brute-Force Recovery
Software wallet
Indeterminate 2022
In July 2022, a Bitcoin holder posted to Stack Exchange describing an AES256-CBC encrypted wallet protected by a 15-character passphrase combining uppercase, lo
Corrupted wallet.dat Data Recovery Attempt: Multi-Tool Failure After Hard Drive Format
Software wallet
Indeterminate 2022
In November 2022, a Bitcoin holder discovered that a hard drive containing a wallet.dat file from approximately 2012–2014 had been formatted years earlier. Reco
Incomplete Seed Phrase and Lost Password: Electrum Wallet Recovery Blocked
Software wallet
Indeterminate 2022
In April 2022, a BitcoinTalk user reported a custody failure affecting their brother's Electrum wallet. The brother had stored a 12-word BIP39 mnemonic phrase i
BitcoinTalk Bounty: $10,000 Offered for Forgotten Wallet Password Recovery
Unknown custody system
Indeterminate 2022
In April 2022, a BitcoinTalk forum user posting as 'walletrecovery' published a bounty thread offering $10,000 to anyone who could help recover a Bitcoin wallet
Freewallet Account Suspension: Institutional Custody Lock-In on First Withdrawal
Exchange custody
Indeterminate 2022
On October 14, 2022, a BitcoinTalk user (ilgust12) reported a custody access failure with Freewallet.org, a custodial online wallet service. The user had deposi
Unencrypted 2010 Wallet.dat Corrupted Beyond Recovery
Software wallet
Indeterminate 2022
In March 2022, RBIT777 posted to a Bitcoin forum seeking help recovering a wallet created in 2010 on their hard drive. The wallet had never been encrypted—a com
Florida-Based Gang Conducts 11 Coordinated Crypto Home Invasions Across US States 2022–2023
Unknown custody system
Blocked 2022
Between 2022 and 2023, a 13-member criminal network based in Florida escalated from digital theft tactics to systematic home invasions targeting cryptocurrency
Norrköping Home Invasion: Forced Cryptocurrency Transfer Under Duress
Unknown custody system
Blocked 2022
In April 2022, a couple in Norrköping, Sweden experienced a home invasion during which they were tied up and beaten by intruders. The attackers subsequently coe
Phone Lost With 12-Word Recovery Phrase Stored: Permanent Bitcoin Loss
Software wallet
Blocked 2022
On April 4, 2022, a Bitcoin holder reported losing their mobile phone on which they had stored their 12-word recovery phrase. The user retained knowledge of the
Paxful Insolvency: Withdrawal Request Trapped in Administrative Limbo
Exchange custody
Blocked 2022
Paxful, a peer-to-peer Bitcoin marketplace, announced its closure between 2021 and 2022. One user failed to notice the shutdown notification amid email volume a
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Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.

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