Part of the CustodyStress archive of observed Bitcoin custody incidents
2021
All-time highs above $60,000 drove the largest holder expansion in Bitcoin's history. Cases from this year reflect both new entrants with minimal custody preparation and long-term holders with legacy wallet issues.
60 cases from 2021 are included in this archive. 77% of determinate cases resulted in a blocked outcome. The most frequently observed stress condition is passphrase-unavailable cases.
17
Blocked
4
Constrained
1
Survived
38
Indeterminate
95% of determinate cases resulted in blocked or constrained access.
60 observed cases
Blocked
17 (28%)
Constrained
4 (7%)
Survived
1 (2%)
Indeterminate
38 (63%)
Electrum Watch-Only Wallet With Lost Seed Phrase: No Recovery Path
Software wallet
In June 2021, a BitcoinTalk user (Ed801) discovered that their Electrum wallet, created nine months prior in September 2020, had become functionally inaccessibl
Lost Ledger Nano Hardware Wallet: Recovery Blocked by Unknown Derivation Path
Hardware wallet (single key)
In June 2021, a BitcoinTalk user identified as so98nn reported losing their Ledger Nano hardware wallet while retaining both the seed phrase and passphrase need
1.5M Dogecoins Trapped in Corrupted wallet.dat: Recovery Attempt Stalled
Software wallet
In 2013, the user purchased over 3,000,000 dogecoins for approximately $1,000 USD. After spending roughly half, they retained 1,500,000 dogecoins and created a
Zaryn Dentzel Home Invasion: Torture and Forced Bitcoin Transfer in Madrid
Hardware wallet (single key)
Zaryn Dentzel, an American co-founder of Tuenti (a major Spanish social network), became the victim of a violent home invasion in Madrid in November 2021. Attac
Mark Geor's $4 Million Cryptocurrency Safe Stolen in New Zealand Burglary
Hardware wallet (single key)
In September 2021, thieves targeted the home of Mark Geor in Westmere, New Zealand. The attackers forcibly removed a safe from the property that contained appro
Omsk Kidnapping and Extortion: $1M+ Cryptocurrency Seized Under Duress
Unknown custody system
In July 2021, three men in Omsk, Russia abducted a victim and held them under physical duress to extort cryptocurrency holdings exceeding $1 million. The perpet
Simon Arthuis: Murder for Cryptocurrency Access in France, August 2021
Software wallet
Simon Arthuis, a computer engineering student in Plancher-Bas, France, was attacked, drugged, tortured, and murdered in August 2021 by five assailants who targe
Tomsk Miner Robbed of 86 BTC in Armed Home Attack — October 2021
Hardware wallet (single key)
In October 2021, an unidentified Bitcoin miner operating in Tomsk, Russia became the target of an armed robbery at his residence. The attackers stole approximat
Vincent Everts: Armed Home Invasion During Livestream in Amsterdam
Hardware wallet (single key)
In December 2021, Vincent Everts, a well-known Dutch technology commentator and trend analyst, was conducting a livestream from his Amsterdam home when armed ho
Astamur Ardzibna Shot Dead in Abkhazia Over Cryptocurrency Mining Operation
Unknown custody system
Astamur Ardzibna was fatally shot in October 2021 during an armed dispute over cryptocurrency mining operations in Abkhazia, the de facto independent territory
BitMart Exchange Security Breach: $196M Stolen from Unprotected Hot Wallets
Exchange custody
BitMart, a cryptocurrency exchange, suffered a major security breach on December 4–5, 2021, when attackers obtained private keys controlling two internet-connec
Bitcoin Core Wallet Encryption: Password Valid for First Change, Invalid for Second
Software wallet
In early January 2021, a husband and wife recovered a hard drive containing Bitcoin from mining activity conducted years earlier. On January 1, the husband open
Recovery Phrase Failed to Restore Imported Addresses: Funds Permanently Inaccessible
Software wallet
A Blockchain.com user had deposited Bitcoin into imported addresses within their wallet application, unaware that funds in imported addresses required separate
Bitcoin Lost After Hard Disk Format Without wallet.dat Backup
Software wallet
A Bitcoin Core user received bitcoin in 2013 but did not understand the criticality of wallet.dat at that time. In 2017, the user formatted their hard disk and
Bitcoin-Qt Wallet Recovery: Encrypted Password, Formatted Hard Drive
Software wallet
In February 2021, a Bitcoin Stack Exchange user reported possessing an encrypted password and the associated address for a Bitcoin-Qt wallet created in 2011–201
London Teenage Gang: £115,000 Cryptocurrency Robbery by Knifepoint 2021–2022
Software wallet
Between 2021 and 2022, a group of teenagers executed a systematic campaign of armed home invasions targeting cryptocurrency holders in London. The gang, numberi
Death Without Passphrase: 0.5 BTC Lost When Owner Died in 2021
Unknown custody system
A Bitcoin holder died in 2021 holding approximately 0.5 BTC, valued at roughly $30,000 USD at that time. After the owner's death, family members became aware of
Bitcoin Core 0.21 Wallet Rejects Passphrase During Spend Attempt
Software wallet
In April 2021, a Bitcoin Core 0.21 user encountered a critical custody failure when attempting to send coins from an encrypted wallet. The wallet prompted for a
BCH Sent to CashApp Bitcoin Wallet: Funds Locked to Platform Control
Exchange custody
In March 2021, a user initiated a Bitcoin Cash withdrawal from a forex broker but selected the wrong asset type, causing approximately $1,600 BCH to be sent to
Coinbase Wallet Lockout with Corrupted Google Drive Backup
Exchange custody
In June 2021, a Coinbase Wallet user reported being locked out of their account but believed recovery was possible because they had exported a backup file to Go
Blockchain.com KYC Re-Verification Lockout: 30-Day Withdrawal Freeze
Exchange custody
In October 2021, a Blockchain.com user encountered a mandatory identity verification step during login—a process previously completed without friction. The veri
Multibit Wallet Recovery Failure: Invalid 16-Word Seed Phrase After 7 Years
Software wallet
NickyGH established a Multibit wallet in 2014 at a Bitcoin education event held in Shoreditch, London. A technician guided the setup and instructed the user to
Son Drugs Father and Steals $400,000 in Bitcoin in Bethesda, Maryland
Software wallet
In May 2021, a Bethesda, Maryland resident was incapacitated after his son spiked his tea with drugs, enabling the son to access and transfer approximately $400
Bradford Kidnapping: 14-Year-Old Bitcoin Holder Extorted for Cryptocurrency
Unknown custody system
In May 2021, a 14-year-old boy in Bradford, Yorkshire, England, was kidnapped and held for ransom by perpetrators seeking to extort his Bitcoin holdings. The bo
Inherited Bitcoin Wallet Access Failure: Deceased Owner Left No Password Documentation
Software wallet
In May 2021, a BitcoinTalk user identified as olzeH! sought community assistance accessing a Bitcoin Core wallet.dat file inherited from a deceased family membe
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