Part of the CustodyStress archive of observed Bitcoin custody incidents
2020
The COVID-19 pandemic accelerated Bitcoin adoption. Institutional entry began in earnest. Deaths and incapacity cases from this year reflect the demographics of the 2017 acquisition cohort.
40 cases from 2020 are included in this archive. 90% of determinate cases resulted in a blocked outcome. The most frequently observed stress condition is seed-unavailable cases.
19
Blocked
1
Constrained
1
Survived
19
Indeterminate
95% of determinate cases resulted in blocked or constrained access.
40 observed cases
Blocked
19 (48%)
Constrained
1 (3%)
Survived
1 (3%)
Indeterminate
19 (48%)
240-Byte Android Wallet Backup from 2013: Recovery Path Unclear Without Passphrase
Software wallet
In October 2020, a Bitcoin holder reported losing the Android device containing their Bitcoin Wallet (Schildbach wallet) from late 2013. The only artifact remai
Iroro Wisdom Ovie Killed in Bitcoin-Motivated Home Invasion, Nigeria 2020
Software wallet
In January 2020, Iroro Wisdom Ovie was killed during a home invasion in Abraka, Delta State, Nigeria. The attackers were motivated specifically by knowledge tha
Seed Phrase Lost to Household Disposal, Partial Password Known—Blockchain.info Hosted Wallet Inaccessible
Exchange custody
In April 2020, a Blockchain.info user experienced near-total loss of account recovery materials. The user maintained his seed phrase in two locations: a physica
Mobile Wallet Hardware Failure: No Seed Backup, Permanent Loss
Software wallet
Hippocrypto, a BitcoinTalk user, lost access to Bitcoin stored exclusively on a mobile software wallet after the smartphone suffered catastrophic internal hardw
Encrypted Wallet.dat Recovery After Quick Format: Hex Extraction Versus File Recovery
Software wallet
In November 2020, a user ('fajja') on BitcoinTalk discovered old hard disks that had been quick-formatted years earlier, containing Bitcoin Core wallet.dat file
Electrum Wallet Password Lost After 4 Years: $8,000 BTC Access Blocked
Software wallet
In May 2020, a forum user identified as joe.jr discovered an old personal computer in their basement that had been inactive for approximately four years. Upon p
Blockchain.info Wallet Access Lost: Destroyed Phone Note, Discarded Seed Paper, Partial Password
Exchange custody
In April 2020, a forum user described a friend's custody access failure involving a Blockchain.info hosted wallet (the platform later rebranded to Blockchain.co
Recovering a 2009–2010 Armory Wallet After Hard Drive Overwrite and Data Loss
Software wallet
In mid-2023, a Bitcoin holder initiated a recovery attempt for an Armory wallet created around 2009–2010, possibly purchased through a gaming platform. The orig
Mark Cheng Jin Quan Kidnapped and Extorted for Bitcoin in Bangkok
Software wallet
Mark Cheng Jin Quan, a Singapore-based blockchain advisor, was kidnapped in Bangkok, Thailand in January 2020 and held at gunpoint by his captors. Under physica
Lost Copay Phone With Recovery Seed: Device Access Gone, Funds Technically Recoverable
Software wallet
In February 2026, a BitcoinTalk user posted on behalf of a Bitcoin holder who had lost physical access to an iPhone or Android device containing a Copay wallet
Hidden wallet discovered — software wallet (2020)
Software wallet
In September 2020, a Bitcoin holder created a paper wallet using bitcoinpaperwallet.com, a website presenting itself as a legitimate tool for generating offline
6 Missing Seed Words From 12-Word BIP39 Phrase: Trust Wallet Access Blocked
Software wallet
On October 3, 2020, a BitcoinTalk forum user posted an access failure involving a Trust Wallet protected by a 12-word BIP39 seed phrase. The user retained only
Atomic Wallet: 2 BTC Permanently Inaccessible After OS Reinstall Without Seed Backup
Software wallet
In September 2020, a BitcoinTalk user (dovjann) disclosed a complete custody failure involving approximately 2 BTC held in Atomic Wallet on a Windows laptop. At
SBU Officers Kidnap and Torture Businessman for 7 Bitcoin Transfer
Unknown custody system
In October 2020, officers from Ukraine's cyber department of the Security Service of Ukraine (SBU) kidnapped a Kyiv-based businessman, drove him to a forest loc
Blockchain.com Wallet Locked: Partial Recovery Phrase and Lost Secondary Withdrawal Password
Exchange custody
In September 2020, a BitcoinTalk user identified as sa14 reported complete inability to access a Blockchain.com wallet created on November 29, 2017, despite pos