Part of the CustodyStress archive of observed Bitcoin custody incidents
2016
The Bitfinex hack and anticipation of the second halving characterize this period. Cases reflect a growing but still technically immature holder base.
36 cases from 2016 are included in this archive. Exchange and custodial custody failures account for 50% of cases — reflecting the counterparty concentration of this period. 50% of determinate cases resulted in a blocked outcome.
85% of determinate cases resulted in blocked or constrained access.
36 observed cases
Andreas1324 Permanently Locked Out of Electrum Wallet: Forgotten Password, No Seed Backup (May 2016)
Software wallet
Blocked
2016
In May 2016, a BitcoinTalk user posting as Andreas1324 opened a public thread in the Electrum wallet subforum describing complete loss of access to a wallet hol
Blockchain.info Wallet Password Loss: No Recovery Options — February 2016
Exchange custody
Indeterminate
2016
In February 2016, a BitcoinTalk user posted on behalf of a friend who had lost the password to a Blockchain.info hosted wallet. The friend retained only an iden
10 Million Dogecoins Inaccessible After Forgotten Spending PIN on Android Wallet
Software wallet
Blocked
2016
In January 2016, a user accumulated approximately 10 million Dogecoins (valued at roughly $1,500 USD) on an Android Langerhans wallet over one week. The coins w
Blockchain.com Wallet (2016): Partial Password Recovery Attempt, Seed Phrase Absent
Exchange custody
Blocked
2016
The subject created a Blockchain.com account in 2016 and deposited approximately 0.03 BTC (valued at roughly $20 at 2016 exchange rates of $600/BTC). Immediatel
Online Wallet Password Lost Without Seed Phrase Backup
Exchange custody
Indeterminate
2016
In November 2017, a BitcoinTalk user (mattmaxx) discovered they had lost access to an online Bitcoin wallet created approximately one year earlier on a laptop t
Blockchain.info Wallet Access Lost After SD Card Automatic Format During Device Migration
Exchange custody
Indeterminate
2016
In June 2016, a Blockchain.info user with the handle 'Graver' lost access to their Bitcoin holdings following a device migration that exposed the fragility of s
Watching-Only Wallet With Lost Seed Phrase: Password Insufficient for Recovery
Software wallet
Indeterminate
2016
In June 2016, a BitcoinTalk user identified as Tully96 posted in the Wallet Software forum seeking help after discovering they had lost access to Bitcoin stored
Corrupted Encrypted wallet.dat Recovered via Partition-Level Recovery
Software wallet
Survived
2016
In March 2016, a Bitcoin Core user discovered their only backup of an encrypted wallet.dat file had become corrupted, likely due to improper shutdown of Bitcoin
BIP39 Passphrase Confusion: How a Mobile PIN Hid Bitcoin for Five Years
Software wallet
Survived
2016
In mid-2016, the user's Android device failed. They recovered their MyCelium wallet using their seed phrase but found all pre-2016 Bitcoin gone. The wallet show
Deleted Encrypted Wallet Without Backup: Private Keys Lost
Software wallet
Indeterminate
2016
In November 2016, a Bitcoin Stack Exchange user posted about deleting their wallet file during a computer wipe, having never created a backup. The user had conv
Electrum Wallet Loss After Hard Disk Failure: No Seed Phrase or Backup
Software wallet
Indeterminate
2016
In March 2016, a BitcoinTalk user operating under the handle 'knowhow' experienced total loss of access to an Electrum Bitcoin wallet after their hard drive fai
Outcome terms
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Assessment terms
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?
Inclusion requirements
A case must satisfy all three of the following to be included:
- Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
- Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
- Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
In scope
- Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
- Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
- Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
- Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
- Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
- Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
- Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
- Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
- Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
- Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
- Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
- Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
Out of scope
- Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
- Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
- Unauthorized transfers where the holder's custody system was not the cause of the failure
- Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
- Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
- Deliberate burns or tribute burns
- Cases where the stated loss is unverifiable and no structural custody failure is described
Source and verification
Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.
The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.