Part of the CustodyStress archive of observed Bitcoin custody incidents
No Viable Path
Cases where no viable recovery path existed. The structural failure eliminated all possible routes to access.
Among the 232 cases in this archive where no recovery path was available, none resulted in access being restored. The absence of an alternate recovery vector is the single strongest predictor of a blocked outcome in the dataset.
144
Blocked
0
Constrained
0
Survived
88
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
232 observed cases
Blocked
144 (62%)
Indeterminate
88 (38%)
Blockchain.com 2014 Wallet: 0.5 BTC Locked by Forgotten Password and Lost Recovery Phrase
Exchange custody
A BitcoinTalk user reported in October 2021 that their friend had purchased approximately 0.5 Bitcoin on Blockchain.com in 2014. The wallet became completely in
Bitcoin Core Wallet Destroyed in Fire: Passphrase and Address Insufficient for Recovery
Software wallet
In February 2021, a Bitcoin Core user reported catastrophic loss of their wallet following a house fire. The hard drive containing the wallet was physically des
Blockchain.info Legacy Wallet Access Loss: Password Forgotten, Recovery Phrase Format Incompatible
Exchange custody
In April 2021, a Bitcoin holder discovered they could no longer access a Blockchain.info wallet opened in 2014 after forgetting the account password. The platfo
Coinbase Wallet $15,000 Loss: Deferred Seed Phrase, iPhone Update, No Recovery
Software wallet
A long-term Coinbase customer transferred approximately $15,000 USD to a newly created Coinbase Wallet in February 2021, intending to access Uniswap for decentr
2011 Bitcoin Wallet on Heavily Reused Hard Drive: Data Fragmentation and Loss
Software wallet
In June 2021, a BitcoinTalk forum user (ice-gram) reported discovering an old hard drive containing a wallet.dat file with Bitcoin purchased in 2011. The drive
Paper Wallet Destroyed in Fire: Complete Loss of BIP38 Encrypted Key, Seed Phrase, and Password
Software wallet
In February 2021, a Bitcoin user posted to the Bitcoin Forum describing the loss of a paper wallet after fire damage destroyed the physical backup. The wallet h
Electrum Watch-Only Wallet With Lost Seed Phrase: No Recovery Path
Software wallet
In June 2021, a BitcoinTalk user (Ed801) discovered that their Electrum wallet, created nine months prior in September 2020, had become functionally inaccessibl
1.5M Dogecoins Trapped in Corrupted wallet.dat: Recovery Attempt Stalled
Software wallet
In 2013, the user purchased over 3,000,000 dogecoins for approximately $1,000 USD. After spending roughly half, they retained 1,500,000 dogecoins and created a
Recovery Phrase Failed to Restore Imported Addresses: Funds Permanently Inaccessible
Software wallet
A Blockchain.com user had deposited Bitcoin into imported addresses within their wallet application, unaware that funds in imported addresses required separate
Bitcoin Lost After Hard Disk Format Without wallet.dat Backup
Software wallet
A Bitcoin Core user received bitcoin in 2013 but did not understand the criticality of wallet.dat at that time. In 2017, the user formatted their hard disk and
Coinbase Wallet Lockout with Corrupted Google Drive Backup
Exchange custody
In June 2021, a Coinbase Wallet user reported being locked out of their account but believed recovery was possible because they had exported a backup file to Go
Electrum Legacy Seed Recovery: 2013 Gift Wallet Empty After Restoration
Software wallet
In February 2021, alejandroaa discovered that his mother had been gifted Bitcoin between 2013 and 2014 by a friend. The friend had created an Electrum wallet an
Six Bitcoin Custody Failures: Exchange Collapse, Laptop Theft, and Deleted Wallets (2020)
Exchange custody
In March 2020, a BitcoinTalk forum thread aggregated six real-world Bitcoin access failures from individual users. User garyrowe reported losing keys to a non-B
Five Old Blockchain.info Wallets Inaccessible: Non-Standard Recovery Phrases Beyond Recovery Tools
Exchange custody
In July 2020, forum user gbola reported discovering five old Blockchain.info recovery phrases originating from approximately 2014, when the user's family were e
Blockchain.com Account Inaccessible: Forgotten Email Address and Missing Recovery Words
Exchange custody
In approximately 2016, the user angly11 created a Blockchain.com hosted wallet account but committed a critical documentation failure: they did not record the e
Wallet.dat Corruption and Salvage Failure After Bitcoin.org Wallet Import
Software wallet
An individual who ran Bitcoin software during 2009 and 2010 located an old data file (renamed to xxxx.dat) years later and attempted to recover it. In July 2020
1 BTC Locked in Nano Ledger X with Illegible Handwritten Seed Phrase
Hardware wallet (single key)
In January 2020, a BitcoinTalk user posted on behalf of a friend who had purchased a Nano Ledger X hardware wallet one to two years earlier and held over 1 BTC
29 BTC Lost in Corrupted MultiBit Classic Wallet After Hard Drive Format
Software wallet
In 2014, JAMBO2014 acquired Bitcoin and stored it in MultiBit Classic 0.5.17, a desktop software wallet, without separately recording or backing up the private
Peter Schiff Lost Access to Gifted Bitcoin After App Update, Never Recorded Seed Phrase
Software wallet
On January 19, 2020, Peter Schiff, an economist and well-known Bitcoin critic, announced on Twitter that he had lost access to all his Bitcoin. The funds—approx
Livecoin Exchange Compromised by Server Attack — Price Manipulation, Permanent Shutdown
Exchange custody
Livecoin, a Russian cryptocurrency exchange, suffered a critical infrastructure compromise on 23 December 2020 when attackers gained control of the exchange's s
Eterbase Exchange Breach: $5.4M Stolen, Limited Recovery
Exchange custody
On September 8, 2020, Eterbase, a Slovakian cryptocurrency exchange, discovered unauthorised transfers totalling approximately $5.4 million from its hot wallets
Illegible Seed Phrase Backup: 1+ BTC Inaccessible on Ledger Nano X
Hardware wallet (single key)
A Ledger Nano X hardware wallet purchased around 2018–2019 held over 1 BTC in a native Segwit address (bc1qyw9dcldzl6jaam0rdz5). The owner had followed standard
Iroro Wisdom Ovie Killed in Bitcoin-Motivated Home Invasion, Nigeria 2020
Software wallet
In January 2020, Iroro Wisdom Ovie was killed during a home invasion in Abraka, Delta State, Nigeria. The attackers were motivated specifically by knowledge tha
Seed Phrase Lost to Household Disposal, Partial Password Known—Blockchain.info Hosted Wallet Inaccessible
Exchange custody
In April 2020, a Blockchain.info user experienced near-total loss of account recovery materials. The user maintained his seed phrase in two locations: a physica
Recovering a 2009–2010 Armory Wallet After Hard Drive Overwrite and Data Loss
Software wallet
In mid-2023, a Bitcoin holder initiated a recovery attempt for an Armory wallet created around 2009–2010, possibly purchased through a gaming platform. The orig
Recovery paths
None Attempted
Password Bruteforce
Coerced Transfer
Exchange Support
Unknown
Technical Recovery
Estate Process
Legal Proceedings
Derivation Path Correction
Regulatory Intervention
Seed Phrase Located
Bankruptcy Claims Process
Partial Recovery Only
Software Downgrade
Vendor Support
Alternate Access Route
All cases
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