Part of the CustodyStress archive of observed Bitcoin custody incidents
Halving Cycle 2 (2013–2016) — Vendor lockout
Exchange and platform failures from Halving Cycle 2 (2013–2016). The Mt. Gox collapse in February 2014 — approximately 850,000 BTC frozen — defines this category. The extended bear market produced a wave of further exchange closures.
63 cases in this intersection. 62% of determinate cases resulted in a blocked outcome and 4% in access survived. The most common recovery path is exchange support.
32
Blocked
18
Constrained
2
Survived
11
Indeterminate
96% of determinate cases resulted in blocked or constrained access.
63 observed cases
Blocked
32 (51%)
Constrained
18 (29%)
Survived
2 (3%)
Indeterminate
11 (17%)
Cryptsy Exchange Collapse: Concealed Hack Left Users Holding Worthless Balances
Exchange custody
Cryptsy emerged as the dominant altcoin exchange during the 2013 cryptocurrency boom, facilitating trading in Litecoin, Dogecoin, Feathercoin, and hundreds of a
Instawallet Hosted Wallet Shutdown After 2013 Security Breach: Partial User Reimbursement
Exchange custody
Instawallet, operated by French company Paymain (later Paymium), provided frictionless Bitcoin access during the early ecosystem's rapid expansion. The service
Blockchain.info iOS App Private Key Corruption: Developer Assisted One User, Denied Another
Exchange custody
In April 2013, a blockchain.info iOS app user transferred Bitcoin from Mt. Gox to a newly created address via blockchain.info's mobile application. The transact
Blockchain.info Android Wallet PIN-Only Setup Access Failure (2013)
Exchange custody
In June 2013, a user known as NeedChangeNow created a mobile Bitcoin wallet using Blockchain.info's Android application on a Samsung Galaxy S4 running Android 4
Blockchain.info Two-Factor Authentication Lockout: Correct Credentials Rejected
Exchange custody
On April 21, 2013, Narydu, operator of bitcoinargentina.org, lost access to a Blockchain.info hosted wallet despite possessing both the correct primary password
Mt. Gox SEPA Withdrawal Vanishes: mably's €EUR Transfer Confirmed But Never Received
Exchange custody
On April 6, 2013, BitcoinTalk user mably received email confirmation from Mt. Gox that a SEPA EUR withdrawal had been initiated. Twenty days elapsed without the
Mt. Gox SEPA Withdrawal Delayed 28 Days: lukcoin's Unresolved Case (May 2013)
Exchange custody
On May 7, 2013, BitcoinTalk user lukcoin posted in the Mt. Gox withdrawal delays thread describing a SEPA transfer initiated on April 9 that had not arrived aft
Institutional lockout — Mt. Gox (2013)
Exchange custody
On April 8, 2013, BitcoinTalk Legendary-ranked user el_rlee submitted a withdrawal request to Mt. Gox. Twelve days later, on April 20, el_rlee posted in a gathe
Mt. Gox Bitcoin Withdrawal Crisis: Weeks-Long Delays Signal Terminal Operational Failure
Exchange custody
By November 2013, Mt. Gox customers attempting to withdraw Bitcoin faced indefinite waiting periods, a critical escalation from earlier fiat-only delays. What h
Inputs.io Hack: 4,100 BTC Stolen, Partial Refunds October 2013
Exchange custody
Inputs.io was an Australian-hosted Bitcoin wallet service operated by a developer known as TradeFortress. On October 23, 2013, the platform suffered a security
Blockchain.info Web Wallet (2013): Silent Login Failure, Unresolved After 3 Months
Exchange custody
In late 2013, a user created a Bitcoin wallet on blockchain.info, then one of the most popular web-based custodial platforms. The wallet remained accessible dur
Blockchain.info Web Wallet: Imported Private Key Vanished After Sync Popup
Exchange custody
In February 2013, a BitcoinTalk user (BurtW) generated a vanity address using vanitygen and imported the private key into his Blockchain.info web wallet account
Blockchain.info Access Blocked After Platform Software Update
Exchange custody
A Blockchain.info user experienced sudden access denial to their hosted wallet following a platform software update. The incident occurred in an era when web-ba
Browse by halving cycle and stress
Halving Cycle 4 (2021–2024) — Vendor lockout
Halving Cycle 4 (2021–2024) — Seed phrase unavailable
Halving Cycle 4 (2021–2024) — Passphrase unavailable
Halving Cycle 4 (2021–2024) — Device loss
Halving Cycle 4 (2021–2024) — Coercion
Halving Cycle 3 (2017–2020) — Vendor lockout
Halving Cycle 3 (2017–2020) — Passphrase unavailable
Halving Cycle 3 (2017–2020) — Seed phrase unavailable
Halving Cycle 3 (2017–2020) — Device loss
Halving Cycle 3 (2017–2020) — Coercion
Halving Cycle 2 (2013–2016) — Passphrase unavailable
Halving Cycle 2 (2013–2016) — Seed phrase unavailable
Halving Cycle 2 (2013–2016) — Device loss
Halving Cycle 1 (2009–2012) — Seed phrase unavailable
Halving Cycle 1 (2009–2012) — Passphrase unavailable
Halving Cycle 1 (2009–2012) — Vendor lockout
Halving Cycle 1 (2009–2012) — Device loss
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