Part of the CustodyStress archive of observed Bitcoin custody incidents
Halving Cycle 2 (2013–2016) — Vendor lockout
Exchange and platform failures from Halving Cycle 2 (2013–2016). The Mt. Gox collapse in February 2014 — approximately 850,000 BTC frozen — defines this category. The extended bear market produced a wave of further exchange closures.
63 cases in this intersection. 62% of determinate cases resulted in a blocked outcome and 4% in access survived. The most common recovery path is exchange support.
32
Blocked
18
Constrained
2
Survived
11
Indeterminate
96% of determinate cases resulted in blocked or constrained access.
63 observed cases
Blocked
32 (51%)
Constrained
18 (29%)
Survived
2 (3%)
Indeterminate
11 (17%)
BTER Cold Wallet Compromise: 7,170 BTC Stolen, Exchange Suspended (February 2015)
Exchange custody
BTER, a Chinese cryptocurrency exchange, suffered a critical custody failure in February 2015 when its cold wallet—the repository for user Bitcoin deposits and
CAVIRTEX Closure and Withdrawal Delays: February–March 2015
Exchange custody
CAVIRTEX, a Canadian Bitcoin exchange, announced its closure on February 17, 2015, following discovery of a database compromise involving older user information
Cryptsy November 2015: Three Frozen Withdrawals, Unresponsive Support, Hidden Insolvency
Exchange custody
In November 2015, a Cryptsy user publicly identified as Bitcointard filed detailed complaints across The Merkle, Reddit, and Bitcointalk forums describing three
Mt. Gox Exchange Collapse: 750,000 Bitcoin Trapped After February 2014 Withdrawal Halt
Exchange custody
Mt. Gox, the world's largest Bitcoin exchange at the time, announced a complete halt to all Bitcoin withdrawals on February 7, 2014. The exchange attributed the
MtGox Civil Rehabilitation Claims Process: Password Reset Barrier
Exchange custody
Following the MtGox collapse, Japan's civil rehabilitation framework opened a formal claims process to distribute recovered assets to affected users. However, a
Lost Access to 2014 blockchain.info Wallets: Non-Standard Recovery Mnemonics, No Support Response
Exchange custody
In July 2020, forum user gbola reported locating five recovery mnemonics created circa 2014 when blockchain.info was in its early operations. The user's entire
MintPal Exchange: 3,701 BTC Theft by Operator Ryan Kennedy (2014)
Exchange custody
Ryan Kennedy, operating under the alias Alex Green with a public presence in the Dogecoin community, acquired MintPal—a mid-tier altcoin exchange—in mid-2014. T
Blockchain.info Two-Factor Authentication Reset Declined — November 2014
Exchange custody
On November 15, 2014, a Blockchain.info user enabled two-factor authentication using Google Authenticator on an Android phone but failed to back up the QR code
Mt. Gox Exchange Collapse: 850,000 BTC Lost, 127,000 Creditors Locked Out
Exchange custody
Mt. Gox operated as the dominant Bitcoin exchange in early 2014, processing over 70% of global Bitcoin transactions. On February 7, 2014, the platform abruptly
Vircurex Exchange Freezes Bitcoin Withdrawals, 1,666 BTC Remains Inaccessible
Exchange custody
Vircurex, founded in October 2011, operated as a custodial cryptocurrency exchange with servers in Beijing but registered falsely as a Belize entity—later deter
Cryptsy Exchange: 13,000 BTC Theft Concealed 18 Months, Customer Funds Lost
Exchange custody
Cryptsy was a cryptocurrency exchange operating in the early 2010s that suffered a critical security breach in July 2014. A developer associated with Lucky7Coin
BitInstant Exchange Collapse: Charlie Shrem Arrest Freezes Customer Funds
Exchange custody
BitInstant operated as one of the earliest and most prominent custodial Bitcoin exchanges in the United States, co-founded by Charlie Shrem with backing from th
Vircurex Exchange Freezes Customer Bitcoin Indefinitely After 2013 Hacks
Exchange custody
Vircurex, an altcoin exchange operating during the early cryptocurrency era, halted all withdrawals in March 2014 after suffering two significant security breac
Picostocks Bitcoin Exchange: 7,196 BTC Lost to Insider Theft (2013–2014)
Exchange custody
Picostocks was a custodial Bitcoin exchange that allowed users to hold Bitcoin-denominated shares in various projects. The platform suffered two major theft inc
Mt. Gox Collapse Overshadows Father's Estate: Unrecoverable Bitcoin Loss
Exchange custody
Around 2012, a Reddit user posted in a Mt. Gox horror story thread describing a custody failure layered with family loss. His father had died approximately one
Flexcoin Collapse: 896 BTC Hot Wallet Theft Leaves Users Permanently Locked Out
Exchange custody
Flexcoin, an Alberta-based service marketed as the first Bitcoin bank, operated a custodial platform for users seeking institutional-grade storage and transfer
MtGox Withdrawal Halt and Bankruptcy: 400K Inheritance Permanently Blocked
Exchange custody
In 2014, the largest Bitcoin exchange at that time, MtGox, ceased Bitcoin withdrawals and subsequently filed for bankruptcy protection. A documented case emerge
Mt. Gox Exchange Collapse: 850,000 BTC Lost, 127,000 Creditors, 10-Year Recovery
Exchange custody
Mt. Gox operated as the world's primary Bitcoin exchange from 2006 onward, handling over 70% of global Bitcoin transaction volume at its peak. The platform func
MintPal Exchange Bankruptcy and 3,894 BTC Theft by Ryan Kennedy
Exchange custody
MintPal was an altcoin exchange that suffered a hack of 8 million Vericoin in July 2014. The exchange was subsequently acquired by Ryan Kennedy, who operated un
Mt. Gox Exchange Collapse: Operator Theft and 650,000 Lost Customer Bitcoin
Exchange custody
Mt. Gox operated as the dominant Bitcoin-to-fiat exchange from 2010 to 2014, handling approximately 70% of global Bitcoin trading volume at its peak. The platfo
FXBTC Shanghai Exchange Premature Closure Blocks Customer Withdrawals
Exchange custody
FXBTC was a Shanghai-based cryptocurrency exchange operating during China's early Bitcoin trading boom. In early May 2014, following escalating regulatory press
Mt. Gox Withdrawal Crisis: levino's 347-Page Thread Documents SEPA Delays (April 2013)
Exchange custody
On April 18, 2013, BitcoinTalk user levino initiated a withdrawal of Euro proceeds from Mt. Gox, the world's largest Bitcoin exchange at that time. After 14 day
Blockchain.info Hosted Wallet Lockout: Decryption Error and Recovery via Desktop Import
Exchange custody
In March 2013, a Blockchain.info user ('key2') encountered a critical access failure on the platform's hosted wallet service shortly after their first Bitcoin p
Armory Wallet Synchronization Failure: Access Restored After Software Upgrade
Software wallet
In October 2013, a BitcoinTalk user holding approximately 0.1008 BTC in an encrypted Armory wallet encountered a critical access failure. The user possessed bot
Bitfloor Exchange Closure March 2013: Banking Relationship Failure After Prior Hack
Exchange custody
Bitfloor, a US-based Bitcoin exchange, announced permanent closure on March 17, 2013, after its banking partner terminated the exchange's account without explan
Browse by halving cycle and stress
Halving Cycle 4 (2021–2024) — Vendor lockout
Halving Cycle 4 (2021–2024) — Seed phrase unavailable
Halving Cycle 4 (2021–2024) — Passphrase unavailable
Halving Cycle 4 (2021–2024) — Device loss
Halving Cycle 4 (2021–2024) — Coercion
Halving Cycle 3 (2017–2020) — Vendor lockout
Halving Cycle 3 (2017–2020) — Passphrase unavailable
Halving Cycle 3 (2017–2020) — Seed phrase unavailable
Halving Cycle 3 (2017–2020) — Device loss
Halving Cycle 3 (2017–2020) — Coercion
Halving Cycle 2 (2013–2016) — Passphrase unavailable
Halving Cycle 2 (2013–2016) — Seed phrase unavailable
Halving Cycle 2 (2013–2016) — Device loss
Halving Cycle 1 (2009–2012) — Seed phrase unavailable
Halving Cycle 1 (2009–2012) — Passphrase unavailable
Halving Cycle 1 (2009–2012) — Vendor lockout
Halving Cycle 1 (2009–2012) — Device loss
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