Part of the CustodyStress archive of observed Bitcoin custody incidents
Maturation Period (2020–2022) — Software wallet
Software wallet failures from the Maturation Period (2020–2022). All-time high prices drove adoption of mobile wallets as a first custody solution, producing a cohort with high passphrase and seed unavailability rates.
71 cases from this period are included in this archive. 96% of determinate cases resulted in a blocked outcome. The most frequently observed stress condition is passphrase-unavailable cases.
24
Blocked
0
Constrained
1
Survived
46
Indeterminate
96% of determinate cases resulted in blocked or constrained access.
71 observed cases
Blocked
24 (34%)
Survived
1 (1%)
Indeterminate
46 (65%)
BIP38 Passphrase Loss: Paper Wallet Rendered Inaccessible
Software wallet
In January 2021, a BitcoinTalk user (handle: abashai) discovered a critical custody access failure after generating a paper wallet with BIP38 encryption. The us
Electrum Wallet Dual Loss: Password and Seed Phrase Forgotten – November 2020
Software wallet
In November 2020, a BitcoinTalk forum user identified as 'irukandji' reported a custody access failure involving an Electrum software wallet. The user had forgo
2,000 BTC Lost in Atomic Wallet: Recovery Phrase Gone After OS Reinstall
Software wallet
In September 2020, a BitcoinTalk user posted a custody access failure involving approximately 2,000 BTC held in an Atomic wallet. The user had lost their 12-wor
Wallet.dat Corruption and Salvage Failure After Bitcoin.org Wallet Import
Software wallet
An individual who ran Bitcoin software during 2009 and 2010 located an old data file (renamed to xxxx.dat) years later and attempted to recover it. In July 2020
29 BTC Lost in Corrupted MultiBit Classic Wallet After Hard Drive Format
Software wallet
In 2014, JAMBO2014 acquired Bitcoin and stored it in MultiBit Classic 0.5.17, a desktop software wallet, without separately recording or backing up the private
Peter Schiff Lost Access to Gifted Bitcoin After App Update, Never Recorded Seed Phrase
Software wallet
On January 19, 2020, Peter Schiff, an economist and well-known Bitcoin critic, announced on Twitter that he had lost access to all his Bitcoin. The funds—approx
Vietnamese Police Officers Charged in $1.6 Million Bitcoin Robbery
Software wallet
In May 2020, Le Duc Nguyen, a Bitcoin holder in Ho Chi Minh City, Vietnam, became the victim of a coordinated robbery by police officers. The officers seized ap
Kidnapping and Torture for Bitcoin in Ternopil, Ukraine (December 2020)
Software wallet
In December 2020, a man was kidnapped and held in Ternopil, Ukraine by a criminal group that demanded $800,000 in compensation. The victim was tortured during c
Incomplete Seed Phrase Recovery: Father's Electrum Wallet With 2 Missing Words
Software wallet
In November 2020, a BitcoinTalk user identified as ileikmath posted about a custody access failure affecting their father's Bitcoin holdings stored in an Electr
Inherited Bitcoin Recovery After Mother's Death: 10 BTC Sold, Remainder Secured
Software wallet
A sole heir inherited Bitcoin holdings from their mother, who died the day after Thanksgiving 2020. The heir possessed complete recovery documentation: a 12-wor
240-Byte Android Wallet Backup from 2013: Recovery Path Unclear Without Passphrase
Software wallet
In October 2020, a Bitcoin holder reported losing the Android device containing their Bitcoin Wallet (Schildbach wallet) from late 2013. The only artifact remai
Iroro Wisdom Ovie Killed in Bitcoin-Motivated Home Invasion, Nigeria 2020
Software wallet
In January 2020, Iroro Wisdom Ovie was killed during a home invasion in Abraka, Delta State, Nigeria. The attackers were motivated specifically by knowledge tha
Mobile Wallet Hardware Failure: No Seed Backup, Permanent Loss
Software wallet
Hippocrypto, a BitcoinTalk user, lost access to Bitcoin stored exclusively on a mobile software wallet after the smartphone suffered catastrophic internal hardw
Encrypted Wallet.dat Recovery After Quick Format: Hex Extraction Versus File Recovery
Software wallet
In November 2020, a user ('fajja') on BitcoinTalk discovered old hard disks that had been quick-formatted years earlier, containing Bitcoin Core wallet.dat file
Electrum Wallet Password Lost After 4 Years: $8,000 BTC Access Blocked
Software wallet
In May 2020, a forum user identified as joe.jr discovered an old personal computer in their basement that had been inactive for approximately four years. Upon p
Recovering a 2009–2010 Armory Wallet After Hard Drive Overwrite and Data Loss
Software wallet
In mid-2023, a Bitcoin holder initiated a recovery attempt for an Armory wallet created around 2009–2010, possibly purchased through a gaming platform. The orig
Mark Cheng Jin Quan Kidnapped and Extorted for Bitcoin in Bangkok
Software wallet
Mark Cheng Jin Quan, a Singapore-based blockchain advisor, was kidnapped in Bangkok, Thailand in January 2020 and held at gunpoint by his captors. Under physica
Lost Copay Phone With Recovery Seed: Device Access Gone, Funds Technically Recoverable
Software wallet
In February 2026, a BitcoinTalk user posted on behalf of a Bitcoin holder who had lost physical access to an iPhone or Android device containing a Copay wallet
Hidden wallet discovered — software wallet (2020)
Software wallet
In September 2020, a Bitcoin holder created a paper wallet using bitcoinpaperwallet.com, a website presenting itself as a legitimate tool for generating offline
6 Missing Seed Words From 12-Word BIP39 Phrase: Trust Wallet Access Blocked
Software wallet
On October 3, 2020, a BitcoinTalk forum user posted an access failure involving a Trust Wallet protected by a 12-word BIP39 seed phrase. The user retained only
Atomic Wallet: 2 BTC Permanently Inaccessible After OS Reinstall Without Seed Backup
Software wallet
In September 2020, a BitcoinTalk user (dovjann) disclosed a complete custody failure involving approximately 2 BTC held in Atomic Wallet on a Windows laptop. At
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Exchange Era (2014–2019) — Exchange custody
Exchange Era (2014–2019) — Software wallet
Early Bitcoin (2009–2013) — Software wallet
Coercion Era (2023–present) — Software wallet
Maturation Period (2020–2022) — Exchange custody
Early Bitcoin (2009–2013) — Exchange custody
Coercion Era (2023–present) — Hardware wallet (single key)
Coercion Era (2023–present) — Exchange custody
Exchange Era (2014–2019) — Hardware wallet (single key)
Maturation Period (2020–2022) — Hardware wallet (single key)
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