Part of the CustodyStress archive of observed Bitcoin custody incidents
Partial Documentation
Cases where some documentation existed but was insufficient to complete recovery on its own.
Partial documentation — insufficient to complete recovery on its own — characterises 555 cases in this archive. A 77% blocked rate among determinate cases reflects that incomplete documentation provides only marginal protection against access failure.
161
Blocked
14
Constrained
34
Survived
346
Indeterminate
84% of determinate cases resulted in blocked or constrained access.
555 observed cases
Blocked
161 (29%)
Constrained
14 (3%)
Survived
34 (6%)
Indeterminate
346 (62%)
Armed Home Invasion in Bangkok: $2M Cryptocurrency Stolen from Ke Jibao
Unknown custody system
In August 2024, four Chinese nationals forcibly entered a gated residential estate in Bangkok, Thailand, and conducted an armed robbery targeting Ke Jibao. The
Montreal Kidnapping: Young Couple Robbed of $25,000 in Cryptocurrency
Unknown custody system
In March 2024, a criminal gang of four individuals kidnapped a young couple in Montreal, Quebec. During the incident, the victims were coerced into transferring
Kidnapping of Crypto Influencer's Wife: Coercion and Bitcoin Custody Risk
Unknown custody system
Stéphane Winkel, a Belgian cryptocurrency influencer, became a target of criminal coercion in December 2024 when his wife was kidnapped by three men in Brussels
Arsalan Malik: $340,000 Bitcoin Transfer Under Armed Duress in Karachi
Software wallet
In December 2024, Arsalan Malik, a cryptocurrency trader based in Karachi, Pakistan, was abducted by five armed men traveling in a vehicle styled to resemble a
Widow Successfully Accessed 4 Bitcoin After Brother's Death — Estate Recovery
Unknown custody system
A 36-year-old man purchased approximately 4 Bitcoin around 2016, during the early adoption phase. He held the asset for roughly seven years without incident. He
Deceased Partner's Encrypted wallet.dat: Password Confirmed but Holdings Unverifiable
Software wallet
In May 2024, a non-technical forum user discovered a wallet.dat file on an SD card containing personal photos belonging to their deceased partner, described as
Ledger Nano S Hardware Wallet: Incomplete 9-Word Seed Phrase Recovery Failure
Hardware wallet (single key)
In March 2024, a BitcoinTalk forum user reported a custody access failure affecting approximately USD 10,000 in cryptocurrency held on a Ledger Nano S hardware
Ledger Nano S with Incomplete 9-Word Recovery Phrase: $10K Trapped
Hardware wallet (single key)
In March 2024, a BitcoinTalk user reported that their partner had lost access to a Ledger Nano S purchased approximately seven years earlier. During initial set
50–100 Bitcoin Lost on Old Hard Drive Due to Missing Passphrase
Software wallet
In December 2024, a professional contacted Stack Exchange reporting that a colleague possessed 50–100 bitcoins stored on an old hard drive in a bitcoin-qt walle
Gabriel Di Noto: Cryptocurrency Coercion and Murder in Argentina
Unknown custody system
Gabriel Di Noto was an accountant and active cryptocurrency trader based in Villa Carlos Paz, Argentina. In September 2024, he met a woman through the Tinder da
Lost Recovery Seed on Trezor Hardware Wallet: Permanent Access Failure
Hardware wallet (single key)
In January 2024, a BitcoinTalk user identified as carlosrodriguez88 reported a critical access failure involving a Trezor hardware wallet running firmware versi
Fragmented BIP39 Seed Recovery: $25M Ethereum Wallet with 6 Missing Words
Hardware wallet (single key)
In November 2024, a Bitcoin Forum user identified as 'yzeb' disclosed a self-inflicted custody access failure involving an Ethereum HD wallet derived from a BIP
Blockchain.com Account Access Failure: 2014 Wallet, Dormant 10 Years, Support Unresponsive
Exchange custody
Between 2014 and early 2024, at least three users encountered custody access failures on Blockchain.com (formerly Blockchain.info). Osiris100 created a wallet o
Ledger Nano S Seed Phrase Incomplete: 9 Words of 12 Retained, $10K Inaccessible
Hardware wallet (single key)
A cryptocurrency holder set up a Ledger Nano S hardware wallet approximately 7 years prior to March 2024, using an older computer at a previous residence. Durin
Trezor Passphrase Forgotten After Factory Reset — Successful Recovery via Community Support
Hardware wallet with passphrase
BTCRSMD, a moderately experienced Bitcoin user, executed a deliberate custody strategy in July 2024. The user purchased Bitcoin via Swan and routed the coins th
Ledger Nano S with Incomplete 9-Word Seed Backup: $10K Asset Access Blocked
Hardware wallet (single key)
In March 2024, a user reported on BitcoinTalk that their partner's Ledger Nano S hardware wallet, purchased around 2017 and set up on an old computer at a previ
Ledger HW1 v1.0.1 Device Locked: Firmware Obsolete, Seed Phrase Lost, No Recovery Path
Hardware wallet (single key)
In March 2024, a BitcoinTalk forum user (nimrodlehavi) reported complete inability to access Bitcoin stored on a Ledger HW1 version 1.0.1 hardware wallet. The u
Forgotten Bitcoin Core Passphrase: Family Lifesavings Locked After Home Invasion
Software wallet
SpaceMarine770 moved Bitcoin from Blockchain.com to Bitcoin Core (Version 25) in August 2024, approximately one to two weeks before reporting a home invasion an
WonderFi CEO Dean Skurka Kidnapped for $1 Million Ransom
Institutional custody
In November 2024, Dean Skurka, CEO of WonderFi, a publicly traded Canadian cryptocurrency company, was kidnapped during evening rush hour in Toronto, Ontario. T
Deceased Son's Bitcoin Account: Parent Seeks Access Without Private Key
Unknown custody system
In April 2024, a parent identified as Bob Lee posted on Bitcoin Stack Exchange seeking assistance accessing or transferring a deceased son's Bitcoin holdings. T
Deleted wallet.dat Recovery Attempt: Corruption Barrier (Tigerbill, May 2023)
Software wallet
In May 2023, Tigerbill, a junior member of the BitcoinTalk forum, permanently deleted their wallet.dat file containing an unspecified quantity of Bitcoin. The u
Armed Robbery at Barcelona Cryptocurrency Company: Five Attackers, Institutional Funds Seized
Institutional custody
In January 2023, five armed men entered the Barcelona office of an unnamed cryptocurrency company. The attackers were equipped with tasers and zip ties, which t
Electrum Wallet Password Lost With Corrupted SSD Backup
Software wallet
On November 15, 2023, a BitcoinTalk user reported being unable to access an Electrum wallet after losing the 8–9 character password derived from a longer 15-cha
Blockchain.com Account Frozen for Inactivity – User Unable to Recover Forgotten Wallet
Exchange custody
In February 2023, a user reported being contacted by an entity claiming to represent Blockchain.com. The message stated that the user had created a Bitcoin wall
Scrambled Seed Phrase: 2500 BTC Unrecoverable Without Word Order
Software wallet
In December 2023, a recovery specialist designated iconbtcx was engaged to restore access to 2500 BTC held in a BIP39-compliant software wallet. The client poss
Documentation status