Part of the CustodyStress archive of observed Bitcoin custody incidents
Partial Documentation
Cases where some documentation existed but was insufficient to complete recovery on its own.
Partial documentation — insufficient to complete recovery on its own — characterises 555 cases in this archive. A 77% blocked rate among determinate cases reflects that incomplete documentation provides only marginal protection against access failure.
161
Blocked
14
Constrained
34
Survived
346
Indeterminate
84% of determinate cases resulted in blocked or constrained access.
555 observed cases
Blocked
161 (29%)
Constrained
14 (3%)
Survived
34 (6%)
Indeterminate
346 (62%)
Mother Kidnapped for 5 BTC Ransom: Brazilian Crypto Manager Coercion Case
Unknown custody system
In March 2025, a cryptocurrency manager operating in Imbiribeira, Brazil became the target of a sophisticated coercion scheme. Criminals conducted surveillance
Spanish Businessman Kidnapped by Fake Police in São Paulo, Brazil — $50M Ransom Demand
Unknown custody system
In March 2025, a Spanish businessman residing in the Ipiranga district of São Paulo, Brazil was abducted by two men posing as police officers. The perpetrators
Inherited Bitcoin Core Wallet with Forgotten Passphrase: No Technical Recovery
Software wallet
In May 2025, a user posted to Bitcoin Stack Exchange describing an inheritance custody failure: their father created a Bitcoin Core wallet years prior and then
Sweden: Kidnapping and Torture to Force Bitcoin Transfer
Unknown custody system
In March 2025, a 30-year-old man in Sweden was kidnapped by an organized gang and transported to a remote wooded location. The captors subjected him to severe p
Troyes Miner Hostage Case: €20,000 Ransom Demand and Police Rescue
Unknown custody system
In January 2025, a 30-year-old cryptocurrency miner based in Troyes, France was lured to a meeting under false pretenses by a group of attackers. Upon arrival,
Jeju Island Luxury Hotel Robbery: OTC Trader Loses $580K to Armed Gang
Unknown custody system
In January 2025, a Chinese national operating as an over-the-counter (OTC) cryptocurrency trader arranged to meet a group of six individuals at a luxury hotel o
Bitcoin Sent to Closed Cash App Account: Permanent Loss
Exchange custody
A Bitcoin holder attempted to deposit cryptocurrency into a Cash App account, unaware that the account had already been closed by the platform for terms-of-serv
Paris Crypto Kidnapping: 20-Year-Old Abducted for €40,000 Ransom
Unknown custody system
In February 2025, a 20-year-old cryptocurrency investor in Paris became the target of a coordinated kidnapping scheme. A woman contacted him posing as a potenti
Blockchain.com Email Takeover and Account Lockout: Recovery Phrase Insufficient
Exchange custody
Osiris100 created a Blockchain wallet in 2014 and retained the welcome email and wallet ID. In 2017, a verification email arrived unsigned, followed by two logi
Ledger Nano S with Incomplete 9-Word Seed Screenshot—$10K Inaccessible
Hardware wallet (single key)
In March 2024, a BitcoinTalk forum user (Ausnoobi) posted on behalf of their partner seeking recovery assistance for a Ledger Nano S hardware wallet purchased a
Blockchain.com Non-HD to HD Wallet Migration: Imported Address Bitcoin Inaccessible
Exchange custody
In 2016, user serega634 maintained a Bitcoin wallet on Blockchain.com, then a widely-used custodial online wallet platform. At an unspecified later date, the us
Blockchain.info Legacy Wallet Second Password Loss with Proprietary Mnemonic Incompatibility
Exchange custody
On December 17, 2024, a Bitcoin forum user discovered a Dropbox backup containing a 20-word mnemonic seed phrase and login credentials (email, password, wallet
External Hard Drive Theft with Private Key Recovery Attempt
Software wallet
On May 26, 2024, a BitcoinTalk user (Niandertal@2024) reported the theft of an external hard drive containing a Bitcoin wallet file. The user had retained posse
Blockchain.com Wallet Inaccessible: Primary Password Works, Secondary Password Lost, Legacy Seed Incompatible
Exchange custody
In December 2024, a Bitcoin holder retrieved an encrypted wallet backup from Dropbox containing credentials for a Blockchain.info (now Blockchain.com) account o
Encrypted Wallet.dat Lost After Father's Sudden Death—No Recovery Path
Software wallet
In February 2024, floki5444 posted on BitcoinTalk describing the loss of access to a Bitcoin wallet belonging to their deceased father. The father died unexpect
Ledger Hardware Wallet: Multiple Account Discovery After Failed Seed Verification
Hardware wallet (single key)
On March 21, 2024, ContourCool attempted a long-deferred security verification of their Ledger hardware wallet by importing their seed phrase into SeedSigner an
Sudden Death, Lost Passphrase: Bitcoin Core Wallet.dat Inaccessible to Heirs
Software wallet
A Bitcoin holder died suddenly and unexpectedly after an apparent recovery from illness, leaving behind a Bitcoin Core wallet.dat file with no disclosed passphr
Blockchain.com Imported Address Recovery: Funds Visible but Inaccessible
Exchange custody
Cryptflower created a Bitcoin wallet on Blockchain.com in 2014 and retained a 12-word BIP39 seed phrase saved in 2018. By January 2024, the user confirmed the o
Three Recovered wallet.dat Files (2009–2013): Corruption, Incompatibility, and Unknown Passphrase
Software wallet
Jay, an early Bitcoin participant who mined from 2009 onwards, stored wallet.dat files with minimal backup discipline—copying them to memory sticks as was custo
3,000 BTC Locked on Discontinued Blockchain.com Wallet: Private Key Insufficient
Exchange custody
Ice22 registered with Blockchain.com (then Blockchain.info) in June 2009 after learning about Bitcoin through newspaper articles. Over a 1.5-hour phone guidance
Forgotten BIP39 Passphrase: BTCRecover Brute-Force Fails to Recover Access
Software wallet
JMASTERJ, a BitcoinTalk forum user, discovered a critical access failure in a self-custody wallet setup using a 12-word BIP39 seed phrase combined with an addit
Early Bitcoin Miner Seeks File Signature Recovery After Hard Drive Deletion
Software wallet
DVCMI776 mined a significant quantity of Bitcoin during the early Bitcoin era and stored the wallet files on a hard drive. The drive subsequently failed, initia
BRD Wallet Access Loss: Incomplete Backup, Missing Seed Phrase
Exchange custody
MLNiemczyk2411 created a BRD wallet several years before November 2024 but neglected to properly document the recovery materials. During wallet initialization,
100 Bitcoin Lost on Unbackedup USB Flash Drive: Early Adopter Custody Failure
Software wallet
A BitcoinTalk forum user known as 'oktana' disclosed in March 2024 the loss of 100 bitcoins stored on a USB flash drive. The coins were acquired during Bitcoin'
Samsung Phone Mining Wallet: 0.7 BTC Inaccessible After Device Wipe
Software wallet
In February 2024, a BitcoinTalk user (onisuk20) rediscovered a Samsung phone containing Bitcoin holdings generated during the early mining period around August
Documentation status