Part of the CustodyStress archive of observed Bitcoin custody incidents
Partial Documentation
Cases where some documentation existed but was insufficient to complete recovery on its own.
Partial documentation — insufficient to complete recovery on its own — characterises 555 cases in this archive. A 77% blocked rate among determinate cases reflects that incomplete documentation provides only marginal protection against access failure.
161
Blocked
14
Constrained
34
Survived
346
Indeterminate
84% of determinate cases resulted in blocked or constrained access.
555 observed cases
Blocked
161 (29%)
Constrained
14 (3%)
Survived
34 (6%)
Indeterminate
346 (62%)
Bitcoin Armory Private Key Lost After Health Issue: 60 BTC Inaccessible
Software wallet
In May 2022, a Bitcoin holder reported losing access to approximately 60 Bitcoin stored in Bitcoin Armory since 2014. The loss occurred following a health probl
Electrum Android Wallet Recovered With Seed, But Balance Remained Zero
Software wallet
On or before January 10, 2022, a user identified as zykera58 lost a mobile phone containing an Electrum wallet. The user retained both the wallet password and t
John Forsyth Kidnapped and Coerced in Missouri: Crypto Founder Bridge Threat
Unknown custody system
In February 2022, John Forsyth, a cryptocurrency company founder based in Missouri, was kidnapped by assailants who zip-tied him and threatened to throw him off
Phuket Kidnapping: Two Crypto Workers Robbed Under Duress (December 2022)
Unknown custody system
In December 2022, two men employed in the cryptocurrency sector were kidnapped in Phuket, Thailand and subsequently robbed by their abductors. The incident was
Armory Wallet Access Loss: Keyboard Malfunction During Password Entry
Software wallet
In 2022, a Bitcoin user created an Armory wallet intending to relocate funds to more secure storage. During password setup, the user's keyboard malfunctioned, f
AES256-CBC Encrypted Wallet: Partial Password Loss and Brute-Force Recovery
Software wallet
In July 2022, a Bitcoin holder posted to Stack Exchange describing an AES256-CBC encrypted wallet protected by a 15-character passphrase combining uppercase, lo
Corrupted wallet.dat Data Recovery Attempt: Multi-Tool Failure After Hard Drive Format
Software wallet
In November 2022, a Bitcoin holder discovered that a hard drive containing a wallet.dat file from approximately 2012–2014 had been formatted years earlier. Reco
Incomplete Seed Phrase and Lost Password: Electrum Wallet Recovery Blocked
Software wallet
In April 2022, a BitcoinTalk user reported a custody failure affecting their brother's Electrum wallet. The brother had stored a 12-word BIP39 mnemonic phrase i
BitcoinTalk Bounty: $10,000 Offered for Forgotten Wallet Password Recovery
Unknown custody system
In April 2022, a BitcoinTalk forum user posting as 'walletrecovery' published a bounty thread offering $10,000 to anyone who could help recover a Bitcoin wallet
Freewallet Account Suspension: Institutional Custody Lock-In on First Withdrawal
Exchange custody
On October 14, 2022, a BitcoinTalk user (ilgust12) reported a custody access failure with Freewallet.org, a custodial online wallet service. The user had deposi
Unencrypted 2010 Wallet.dat Corrupted Beyond Recovery
Software wallet
In March 2022, RBIT777 posted to a Bitcoin forum seeking help recovering a wallet created in 2010 on their hard drive. The wallet had never been encrypted—a com
Norrköping Home Invasion: Forced Cryptocurrency Transfer Under Duress
Unknown custody system
In April 2022, a couple in Norrköping, Sweden experienced a home invasion during which they were tied up and beaten by intruders. The attackers subsequently coe
Paxful Insolvency: Withdrawal Request Trapped in Administrative Limbo
Exchange custody
Paxful, a peer-to-peer Bitcoin marketplace, announced its closure between 2021 and 2022. One user failed to notice the shutdown notification amid email volume a
MultiBit Classic Wallet Password Lost, No Seed Phrase Documented (2014)
Software wallet
In January 2021, a user identified as mr_fish2021 recovered an old Windows computer containing a MultiBit Classic wallet created in 2014. The wallet held an und
Blockchain.com 2014 Wallet: 0.5 BTC Locked by Forgotten Password and Lost Recovery Phrase
Exchange custody
A BitcoinTalk user reported in October 2021 that their friend had purchased approximately 0.5 Bitcoin on Blockchain.com in 2014. The wallet became completely in
Physical Hard Drive Damage and wallet.dat Recovery via File Forensics
Software wallet
In March 2021, a BitcoinTalk user (zzcool) reported that a hard drive containing Bitcoin wallet data had physically fallen and sustained read errors. The device
Electrum Legacy Seed Phrase Recovery Attempt: 2013–2014 Bitcoin Gift Unresolved
Software wallet
In February 2021, a BitcoinTalk user reported attempting to recover Bitcoin his mother had received as a gift between 2013 and 2014 from an acquaintance. The gi
Mycelium Mobile Wallet: User Lost PIN Access
Software wallet
In May 2021, a BitcoinTalk forum user identified as VeneCzech posted a custody access failure in the Mycelium subforum. The user had lost access to their Bitcoi
Bitcoin Core Wallet Destroyed in Fire: Passphrase and Address Insufficient for Recovery
Software wallet
In February 2021, a Bitcoin Core user reported catastrophic loss of their wallet following a house fire. The hard drive containing the wallet was physically des
Incomplete BIP39 Seed Recovery: 11 Words, Missing Documentation, Unknown Outcome
Software wallet
On January 9, 2021, BitcoinTalk user P.hanseens posted a technical support request describing inaccessible Bitcoin secured by a 12-word BIP39 seed phrase with o
Valid Seed Phrase, Inaccessible Address: Coinbase Derivation Path Incompatibility
Exchange custody
In January 2021, forum user Folio sought help accessing Bitcoin held in a friend's Coinbase wallet. The friend had provided the seed phrase, but Folio could not
Blockchain.info Wallet Access Blocked by Lost Email Authentication
Exchange custody
In May 2021, user Gy.sahani located a text file backup created in 2015 containing full credentials for a Blockchain.info hosted wallet: a 20-word mnemonic phras
Blockchain.info Legacy Wallet Access Loss: Password Forgotten, Recovery Phrase Format Incompatible
Exchange custody
In April 2021, a Bitcoin holder discovered they could no longer access a Blockchain.info wallet opened in 2014 after forgetting the account password. The platfo
Bitcoin Core Wallet Encryption Passphrase Loss: Funds Trapped in Encrypted Keypool
Software wallet
In May 2021, a BitcoinTalk user reported a custody failure involving Bitcoin Core's wallet.dat encryption mechanism. The user had maintained an unencrypted wall
Bitcoin Core Wallet Password Access Anomaly: Selective Failure Across Change Outputs
Software wallet
In early January 2021, a couple recovered a legacy hard drive containing a Bitcoin Core wallet with accumulated mining rewards and promotional Bitcoin distribut
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