Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency
Cases where a BIP39 passphrase or secondary credential was required and was unavailable, forgotten, or not communicated to recovery parties.
Passphrase dependency cases have a 68% blocked rate among determinate outcomes, lower than structural dependencies that eliminate all alternate paths. Password bruteforce is the dominant recovery path — succeeding where the passphrase was a recognisable variation of something the holder previously used.
114
Blocked
8
Constrained
46
Survived
246
Indeterminate
73% of determinate cases resulted in blocked or constrained access.
414 observed cases
Blocked
114 (28%)
Constrained
8 (2%)
Survived
46 (11%)
Indeterminate
246 (59%)
Bither Desktop Wallet Application Crash: 3-Year Recovery via Password Rediscovery
Software wallet
Sygun created a Bither wallet in March 2018 holding approximately 0.019 BTC. At an unspecified point, the Bither application ceased launching entirely—double-cl
Blockchain.info Wallet Access Lost After Signup—Recovery Phrase Known
Exchange custody
On March 16, 2018, a user with the handle ilovegambling created a new Blockchain.info wallet to receive Bitcoin from an online betting platform. The user record
4 BTC Inaccessible in BIP38-Encrypted Paper Wallet After Passphrase Loss
Software wallet
In February 2018, a Bitcoin holder discovered that access to 4 BTC distributed across three BIP38-encrypted paper wallet addresses had become impossible due to
QuadrigaCX Gerald Cotten Death: C$190M in Cold Storage Permanently Inaccessible
Exchange custody
Gerald Cotten, 30, founded and operated QuadrigaCX as Canada's largest cryptocurrency exchange. He managed the platform's operations, customer support, and crit
Kleiman Estate v. Craig Wright: Bitcoin Access Blocked by Knowledge Concentration
Unknown custody system
David Kleiman, a computer forensics expert in Palm Beach County, Florida, died in April 2013. His brother Ira Kleiman later alleged that David and Craig Steven
Bitcoin Core Wallet Passphrase Rejected: $400 USD Inaccessible
Software wallet
In September 2018, a Bitcoin Core user reported being locked out of their encrypted software wallet containing approximately $400 USD in Bitcoin. The wallet had
Electrum Wallet Lost to Laptop Hardware Failure: No Seed Phrase Backup
Software wallet
On October 12, 2018, a BitcoinTalk forum user identified as Chabole007 reported losing access to an Electrum software wallet after their laptop experienced hard
MultiBit Classic Password Lock: Recovery Through Backup Key File Import
Software wallet
A BitcoinTalk user (cluuze130) deposited Bitcoin into MultiBit Classic approximately one year before attempting withdrawal in February 2018. At the time of depo
BitcoinTalk User: Encrypted Wallet.dat Passphrase Lost, Recovery Deemed Infeasible
Software wallet
In January 2018, a BitcoinTalk forum user identified as moztec reported an access failure involving a wallet.dat file encrypted with Bitcoin Core. The user had
Facebook Mining Scam: $27,830 in Bitcoin Lost After Credential Compromise
Exchange custody
A user new to Bitcoin was introduced to cryptocurrency via Facebook by an account claiming mining expertise. The contact offered to help the user purchase Bitco
Ledger Nano S Application Loss With Missing Seed Phrase Backup
Hardware wallet (single key)
On May 9, 2018, a BitcoinTalk Hardware Wallets forum user (bPatrick401) disclosed a custody access failure involving a Ledger Nano S device. The incident began
Encrypted Wallet, Forgotten Passphrase: Self-Custody Encryption Without Backup
Software wallet
On January 14, 2018, BitcoinTalk user AsJoshScreams posted a recovery plea for an encrypted cryptocurrency wallet. The user had encrypted their private key with
Blockchain.info Wallet Password Lost, No Seed Backup: Recovery Blocked
Exchange custody
In July 2018, a Bitcoin holder transferred funds to his wife's blockchain.info mobile wallet during a phone transition. The wife subsequently forgot the wallet
Mycelium Bitcoin Access Loss: PIN Change and Seed Phrase Recovery Confusion
Software wallet
In November 2017, a Mycelium wallet user (AdunToridas) encountered a critical access loss incident after routine account maintenance. The user had created a Myc
MultiBit 0.5.15 Forgotten Passphrase: Desktop Wallet Access Lost
Software wallet
On November 3, 2017, a pseudonymous BitcoinTalk forum user identified as 'dny18' posted a help request in the MultiBit archival section, stating they had forgot
Inherited Encrypted Bitcoin Wallet from 2012: Passphrase Lost After Parent's Death
Software wallet
Following his mother's death in late 2017, a BitcoinTalk user (umadbro) recovered hard drives from his parent's defunct desktop computer and discovered wallet.d
Dash Core Wallet Passphrase Forgotten: Permanent Access Loss
Software wallet
In April 2017, a BitcoinTalk forum user identified as 'Ramchandra' posted describing a custody failure involving a Dash Core software wallet. The user had encry
Blockchain.info Second Password Loss: Vendor Lockout Without Recovery Mechanism
Exchange custody
In January 2017, forum user ericblogs reported inability to execute transactions on a Blockchain.info hosted wallet after forgetting the account's second passwo
Forgotten Bata Wallet Passphrase Recovered by Professional Service
Software wallet
On August 1, 2017, a BitcoinTalk user operating under the handle InvestMeDaddy posted a recovery request after losing access to a Bata desktop cryptocurrency wa
Electrum Desktop Wallet Access Lost: Forgotten Password and Missing Seed Phrase
Software wallet
In late September 2017, a BitcoinTalk user identified as 'garlonte' posted a help request describing complete loss of access to an Electrum software wallet inst
Non-Standard Recovery Phrase Recovery: Blockchain.info 2013 Wallet with Double Encryption
Exchange custody
In June 2017, a user attempted to recover Bitcoin stored in a blockchain.info wallet opened in December 2013, approximately four years prior. Access to the acco
David Vu's Blockchain.info Wallet: Trapped With 2 BTC, Secondary Password Forgotten
Exchange custody
David Vu discovered a critical access failure in June 2017 when he attempted to withdraw Bitcoin from his Blockchain.info wallet. He retained access to his prim
Mark Frauenfelder's 7.4 BTC: Seed Phrase Discarded by Housecleaner, Recovered via Hardware Vulnerability
Hardware wallet (single key)
Mark Frauenfelder, editor-in-chief of Boing Boing and Wired contributor, purchased 7.4 Bitcoin in January 2016 for approximately $3,000 and transferred it to a
Alexander Halavais: Forgotten Password on 2010 Experimental Bitcoin Purchase
Software wallet
Alexander Halavais, an Associate Professor in the School of Social and Behavioral Sciences at Arizona State University, purchased a small quantity of Bitcoin ar
Blockchain.info Wallet Lockout: Documented Seed Phrase Fails Validation
Exchange custody
Sir11k created a Blockchain.info custodial wallet in June 2017 with approximately €20 worth of Bitcoin. Upon account creation, the platform provided a 12-word B
Structural dependencies
By stress condition