Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency
Cases where a BIP39 passphrase or secondary credential was required and was unavailable, forgotten, or not communicated to recovery parties.
Passphrase dependency cases have a 68% blocked rate among determinate outcomes, lower than structural dependencies that eliminate all alternate paths. Password bruteforce is the dominant recovery path — succeeding where the passphrase was a recognisable variation of something the holder previously used.
114
Blocked
8
Constrained
46
Survived
246
Indeterminate
73% of determinate cases resulted in blocked or constrained access.
414 observed cases
Blocked
114 (28%)
Constrained
8 (2%)
Survived
46 (11%)
Indeterminate
246 (59%)
Electrum Wallet Password Loss: 0.5 BTC Inaccessible After Partner's Accidental Send
Software wallet
In April 2023, a BitcoinTalk user (mrleaker) reported losing access to an Electrum wallet containing 0.5 BTC. The wallet had been created years prior as a refer
Coldlar Pro3 Hardware Wallet: Valid Seed Phrase Insufficient Without Payment Password
Hardware wallet with passphrase
On December 4, 2023, a Bitcoin user identified as zzzccc posted to BitcoinTalk describing a critical custody access failure involving a Coldlar Pro3 hardware wa
Ledger Hardware Wallet: 1.7 BTC Inaccessible After Device Transition and Address Type Mismatch
Hardware wallet with passphrase
In December 2023, a BitcoinTalk user reported approximately 1.7 BTC held on a Ledger hardware wallet became inaccessible following a device upgrade. The Bitcoin
Forgotten Ledger Nano S Passphrase: Seed Phrase Retained but Inaccessible
Hardware wallet with passphrase
In March 2023, a forum user identified as despo4helpo posted to a Bitcoin technical support community seeking recovery advice for Bitcoin held on a Ledger Nano
Incomplete Seed Phrase and Lost Email Access Lock Blockchain.info Wallet
Exchange custody
In September 2023, a forum user posted on behalf of an elderly relative seeking recovery assistance for a Bitcoin wallet created on Blockchain.info in 2015 or 2
Seoul Cryptocurrency Kidnapping and Murder: March 2023
Unknown custody system
In March 2023, a 48-year-old woman in Seoul, South Korea was abducted by four men who targeted her for her cryptocurrency holdings. The perpetrators used physic
Corrupted Bitcoin Core wallet.dat: Encrypted mkey Recovery Without Wallet Access
Software wallet
A Bitcoin Core user encountered wallet corruption and successfully extracted a 94-digit encrypted master key (mkey) from the damaged wallet.dat file. The user r
Durham Couple Loses $250,000 in Cryptocurrency to Armed Home Invasion
Unknown custody system
In April 2023, two men gained entry to a Durham, North Carolina home by posing as construction workers. Once inside, they confronted a 76-year-old couple and us
Kidnapping and Torture for Seed Phrase Extraction: Portland, Oregon 2023
Hardware wallet (single key)
In November 2023, a 21-year-old cryptocurrency holder in Portland, Oregon became the target of a coordinated abduction by four men who traveled from Florida wit
House Fire Destroyed Bitcoin Core Wallet Password; Backup Found Without Access
Software wallet
DuduDB and his brother jointly held Bitcoin in an encrypted Bitcoin Core wallet on a desktop computer. In late 2023 or early 2024, a residential fire destroyed
1 BTC Inaccessible: Forgotten Bitcoin Core Wallet Password, DIY Recovery Unsuccessful
Software wallet
In September 2023, a BitcoinTalk user recovered an old wallet.dat file from legacy hardware that previously ran Bitcoin Core. The wallet contained just over 1 B
Lost Bitcoin Core Wallet from 2011: Unknown Encryption, No Private Key Access
Software wallet
In October 2023, a BitcoinTalk forum user identified as Borislee posted a request for assistance accessing an old Bitcoin Core wallet dating to approximately 20
Splashboard Trezor Passphrase Recovery: Third-Party Assisted Access Restoration
Hardware wallet with passphrase
Splashboard, a Bitcoin holder with minimal public forum presence, purchased a Trezor hardware wallet in late 2021 and performed initial setup. During the setup
180 BTC Lost Due to Forgotten Custom SHA256 Passphrase; Year-Long Manual Recovery Attempt
Software wallet
In January 2022, a BitcoinTalk user (k844738i) disclosed a critical custody failure spanning approximately one year. The user had created a Bitcoin wallet years
Blockchain.com and Exchange Account Loss: Two Cases of Forgotten Credentials and Theft
Exchange custody
Two separate custody failures surfaced on BitcoinTalk in January 2022, both rooted in lost access to hosted wallet platforms. Kortez011 reported losing access t
Hoboken Teacher Resists Home Invasion and €3M Bitcoin Coercion Attempt
Hardware wallet (single key)
In January 2022, three men forcibly entered the home of a 34-year-old secondary school teacher in Hoboken, Belgium. The attackers' stated objective was to coerc
Lost 3 of 12 Mnemonic Words With Unknown Word Order — Brute-Force Recovery Attempted
Software wallet
In early 2022, a Bitcoin holder discovered they had lost three words from a twelve-word mnemonic seed phrase and could not reliably recall the order of the rema
150 BTC Passphrase Lost — No Recovery Method Available
Software wallet
On August 19, 2022, a user posted to Bitcoin Stack Exchange describing loss of access to a Bitcoin Core wallet containing 150 BTC (valued at approximately €3.2
Electrum Android Wallet Recovered With Seed, But Balance Remained Zero
Software wallet
On or before January 10, 2022, a user identified as zykera58 lost a mobile phone containing an Electrum wallet. The user retained both the wallet password and t
Armory Wallet Access Loss: Keyboard Malfunction During Password Entry
Software wallet
In 2022, a Bitcoin user created an Armory wallet intending to relocate funds to more secure storage. During password setup, the user's keyboard malfunctioned, f
Arjun Bhargav Lucknow: 8 BTC Extorted Under Torture
Software wallet
In August 2022, Arjun Bhargav, a realtor based in Vrindavan Yojana, Lucknow, Uttar Pradesh, was abducted by three assailants who subjected him to torture in ord
AES256-CBC Encrypted Wallet: Partial Password Loss and Brute-Force Recovery
Software wallet
In July 2022, a Bitcoin holder posted to Stack Exchange describing an AES256-CBC encrypted wallet protected by a 15-character passphrase combining uppercase, lo
Incomplete Seed Phrase and Lost Password: Electrum Wallet Recovery Blocked
Software wallet
In April 2022, a BitcoinTalk user reported a custody failure affecting their brother's Electrum wallet. The brother had stored a 12-word BIP39 mnemonic phrase i
BitcoinTalk Bounty: $10,000 Offered for Forgotten Wallet Password Recovery
Unknown custody system
In April 2022, a BitcoinTalk forum user posting as 'walletrecovery' published a bounty thread offering $10,000 to anyone who could help recover a Bitcoin wallet
MultiBit Classic Wallet Password Lost, No Seed Phrase Documented (2014)
Software wallet
In January 2021, a user identified as mr_fish2021 recovered an old Windows computer containing a MultiBit Classic wallet created in 2014. The wallet held an und
Structural dependencies
By stress condition
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