Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency
Cases where a BIP39 passphrase or secondary credential was required and was unavailable, forgotten, or not communicated to recovery parties.
Passphrase dependency cases have a 68% blocked rate among determinate outcomes, lower than structural dependencies that eliminate all alternate paths. Password bruteforce is the dominant recovery path — succeeding where the passphrase was a recognisable variation of something the holder previously used.
114
Blocked
8
Constrained
46
Survived
246
Indeterminate
73% of determinate cases resulted in blocked or constrained access.
414 observed cases
Blocked
114 (28%)
Constrained
8 (2%)
Survived
46 (11%)
Indeterminate
246 (59%)
Blockchain.com Wallet Inaccessible: Primary Password Works, Secondary Password Lost, Legacy Seed Incompatible
Exchange custody
In December 2024, a Bitcoin holder retrieved an encrypted wallet backup from Dropbox containing credentials for a Blockchain.info (now Blockchain.com) account o
Encrypted Wallet.dat Lost After Father's Sudden Death—No Recovery Path
Software wallet
In February 2024, floki5444 posted on BitcoinTalk describing the loss of access to a Bitcoin wallet belonging to their deceased father. The father died unexpect
Sudden Death, Lost Passphrase: Bitcoin Core Wallet.dat Inaccessible to Heirs
Software wallet
A Bitcoin holder died suddenly and unexpectedly after an apparent recovery from illness, leaving behind a Bitcoin Core wallet.dat file with no disclosed passphr
Blockchain.com Imported Address Recovery: Funds Visible but Inaccessible
Exchange custody
Cryptflower created a Bitcoin wallet on Blockchain.com in 2014 and retained a 12-word BIP39 seed phrase saved in 2018. By January 2024, the user confirmed the o
Three Recovered wallet.dat Files (2009–2013): Corruption, Incompatibility, and Unknown Passphrase
Software wallet
Jay, an early Bitcoin participant who mined from 2009 onwards, stored wallet.dat files with minimal backup discipline—copying them to memory sticks as was custo
3,000 BTC Locked on Discontinued Blockchain.com Wallet: Private Key Insufficient
Exchange custody
Ice22 registered with Blockchain.com (then Blockchain.info) in June 2009 after learning about Bitcoin through newspaper articles. Over a 1.5-hour phone guidance
Forgotten BIP39 Passphrase: BTCRecover Brute-Force Fails to Recover Access
Software wallet
JMASTERJ, a BitcoinTalk forum user, discovered a critical access failure in a self-custody wallet setup using a 12-word BIP39 seed phrase combined with an addit
Samourai Wallet Seizure: Recovering Bitcoin After Platform Shutdown
Software wallet
On April 28, 2024, a BitcoinTalk user reported that Bitcoin deposited to their Samourai Wallet became inaccessible following the FBI's shutdown of the platform.
BRD Wallet Access Loss: Incomplete Backup, Missing Seed Phrase
Exchange custody
MLNiemczyk2411 created a BRD wallet several years before November 2024 but neglected to properly document the recovery materials. During wallet initialization,
Chicago Kidnapping and $15 Million Forced Crypto Transfer
Software wallet
In October 2024, six men executed a violent kidnapping at a Chicago townhouse, taking three family members and their nanny hostage. The attackers forced the vic
Benjamin Appiah Boateng Tortured for Bitcoin in Ghana; Police Rescue Prevents Transfer
Unknown custody system
In December 2024, Benjamin Appiah Boateng, a businessman based in Laboma Beach, Ghana, was lured under false pretenses to a meeting location. Upon arrival, he w
Kidnapping of Crypto Influencer's Wife: Coercion and Bitcoin Custody Risk
Unknown custody system
Stéphane Winkel, a Belgian cryptocurrency influencer, became a target of criminal coercion in December 2024 when his wife was kidnapped by three men in Brussels
Port Moody Home Invasion: Violent Cryptocurrency Theft and Coerced Bitcoin Transfer
Hardware wallet (single key)
In April 2024, a home invasion occurred in Port Moody, British Columbia, targeting a resident's cryptocurrency holdings. The incident involved violence and coer
Deceased Partner's Encrypted wallet.dat: Password Confirmed but Holdings Unverifiable
Software wallet
In May 2024, a non-technical forum user discovered a wallet.dat file on an SD card containing personal photos belonging to their deceased partner, described as
Ledger Nano S with Incomplete 9-Word Recovery Phrase: $10K Trapped
Hardware wallet (single key)
In March 2024, a BitcoinTalk user reported that their partner had lost access to a Ledger Nano S purchased approximately seven years earlier. During initial set
50–100 Bitcoin Lost on Old Hard Drive Due to Missing Passphrase
Software wallet
In December 2024, a professional contacted Stack Exchange reporting that a colleague possessed 50–100 bitcoins stored on an old hard drive in a bitcoin-qt walle
Trezor Passphrase Forgotten After Factory Reset — Successful Recovery via Community Support
Hardware wallet with passphrase
BTCRSMD, a moderately experienced Bitcoin user, executed a deliberate custody strategy in July 2024. The user purchased Bitcoin via Swan and routed the coins th
Ledger Nano S with Incomplete 9-Word Seed Backup: $10K Asset Access Blocked
Hardware wallet (single key)
In March 2024, a user reported on BitcoinTalk that their partner's Ledger Nano S hardware wallet, purchased around 2017 and set up on an old computer at a previ
Ledger HW1 v1.0.1 Device Locked: Firmware Obsolete, Seed Phrase Lost, No Recovery Path
Hardware wallet (single key)
In March 2024, a BitcoinTalk forum user (nimrodlehavi) reported complete inability to access Bitcoin stored on a Ledger HW1 version 1.0.1 hardware wallet. The u
Forgotten Bitcoin Core Passphrase: Family Lifesavings Locked After Home Invasion
Software wallet
SpaceMarine770 moved Bitcoin from Blockchain.com to Bitcoin Core (Version 25) in August 2024, approximately one to two weeks before reporting a home invasion an
Deceased Son's Bitcoin Account: Parent Seeks Access Without Private Key
Unknown custody system
In April 2024, a parent identified as Bob Lee posted on Bitcoin Stack Exchange seeking assistance accessing or transferring a deceased son's Bitcoin holdings. T
BRD Wallet Derivation Path Incompatibility: Seed Phrase Cannot Recover 2018 Bitcoin
Software wallet
SimonsLu adopted Bitcoin in 2017 through exchange trading before transitioning to self-custody in 2018. He installed BRD, a mobile wallet recommended on bitcoin
Electrum Wallet Password Lost With Corrupted SSD Backup
Software wallet
On November 15, 2023, a BitcoinTalk user reported being unable to access an Electrum wallet after losing the 8–9 character password derived from a longer 15-cha
Blockchain.com Account Frozen for Inactivity – User Unable to Recover Forgotten Wallet
Exchange custody
In February 2023, a user reported being contacted by an entity claiming to represent Blockchain.com. The message stated that the user had created a Bitcoin wall
Lost Electrum Wallet: Encrypted Backup Without Password or Seed Phrase
Software wallet
On March 17, 2023, a BitcoinTalk forum user (Lavey666) posted to the Electrum wallet software section describing a complete loss of access to their self-custodi
Structural dependencies
By stress condition