Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency
Cases where a BIP39 passphrase or secondary credential was required and was unavailable, forgotten, or not communicated to recovery parties.
Passphrase dependency cases have a 68% blocked rate among determinate outcomes, lower than structural dependencies that eliminate all alternate paths. Password bruteforce is the dominant recovery path — succeeding where the passphrase was a recognisable variation of something the holder previously used.
114
Blocked
8
Constrained
46
Survived
246
Indeterminate
73% of determinate cases resulted in blocked or constrained access.
414 observed cases
Blocked
114 (28%)
Constrained
8 (2%)
Survived
46 (11%)
Indeterminate
246 (59%)
4 BTC Lost Behind Forgotten Passphrase After Ledger PIN Lockout
Hardware wallet with passphrase
The user maintained a Ledger Nano S hardware wallet configured with two separate accounts: a primary account secured by a 24-word BIP39 seed phrase stored in co
Deceased Brother's $16,000 Bitcoin: Wallet Inaccessible Without Passphrases or Seed
Unknown custody system
A deceased individual held approximately $16,000 USD in Bitcoin in self-custody, likely in a software or hardware wallet stored locally or on a personal device.
6 Bitcoin in Deceased's Desktop Wallet — Passphrase and Seed Phrase Lost
Software wallet
A father-in-law accumulated approximately 6 Bitcoin during an earlier market period and stored the funds in a digital wallet on his laptop. He did not document
Water-Damaged Mobile Wallet: 0.25 BTC Inaccessible Without Seed Backup
Software wallet
A user accumulated approximately 0.25 bitcoins over several weeks through mobile mining activity, storing the funds directly in a mobile wallet application. The
Bitpay Wallet Destroyed by Forced Update; Seed Phrase Never Recorded
Software wallet
A user had created a Bitpay wallet on their iPhone years prior but committed a critical operational error: the 12-word seed phrase was never written down or bac
1000 BTC Across 13 Hard Drives: No Passphrase, No Documentation, No Access
Software wallet
A Bitcoin holder died intestate or with a will naming a relative as beneficiary of a hard drive allegedly containing approximately 1000 BTC. The estate's execut
Bitpay Forced App Update Blocks Recovery via iPhone Backup
Software wallet
A user created a Bitpay wallet years earlier without recording the 12-word seed phrase, relying entirely on persistent app storage for wallet access. The arrang
Electrum Wallet File Overwritten: New Wallet Lost Without Seed Phrase Backup
Software wallet
An Electrum 1.9.8 user attempted to consolidate Bitcoin holdings by creating a new wallet to replace a bloated default_wallet file. The procedure involved openi
Stefan Thomas: 7,002 Bitcoin on IronKey S200, Passphrase Lost, 2 Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas possessed an IronKey S200 USB drive containing the private keys to 7,002 Bitcoin, worth approximately $235 million at the time of public reporting
Stefan Thomas and the IronKey Trap: 7,002 Bitcoin, 2 Attempts Left
Hardware wallet (single key)
Stefan Thomas, a programmer, received 7,002 BTC in 2011 as payment for creating an animated educational video about Bitcoin. He stored the private keys on an Ir
Developer Locked Out of $240 Million Bitcoin After Forgetting Hardware Wallet Passphrase
Hardware wallet with passphrase
A cryptocurrency developer became unable to access approximately $240 million in Bitcoin stored on a hardware wallet after forgetting the device's passphrase. T
IronKey Password Recovery: Developer Regains Access to $240M Bitcoin
Hardware wallet with passphrase
In the early 2010s, a software developer stored Bitcoin on an IronKey encrypted USB drive, securing it with a passphrase generated by RoboForm password manager.
Seven-Year Bitcoin Wallet Lockout: Passphrase Typo and Recovery Without Backup
Software wallet
A Bitcoin holder lost access to a self-custodied wallet for seven years after entering an incorrect passphrase derivative. The error locked the private key behi
GreenAddress wallet inaccessible: 96 mBTC lost without seed phrase recovery
Exchange custody
In 2014, a user created a GreenAddress wallet and deposited approximately 96 mBTC to execute a single transaction. The wallet setup included two-factor authenti
500 Bitcoin Lost After Police Obtained Seed Phrase
Unknown custody system
Glaidson Acácio dos Santos, a Brazilian cryptocurrency figure, lost control of 500 bitcoins after police obtained his seed phrase. The exact circumstances of th
BitGo Account Lockout: Forgotten Password, Inaccessible Recovery Email, Circular Dependency
Exchange custody
A BitGo user faced complete account lockout after simultaneously losing access to two critical elements: the login password and the email address registered to
Brain Wallet Mnemonic Compromised: 0.064 BTC Stolen via Unauthorized Access
Software wallet
A Bitcoin holder using a brain wallet reported that their mnemonic phrase was compromised, resulting in unauthorized access to their funds and the loss of appro
MultiBit Classic USB Loss With Incomplete Backup Recovery Path
Software wallet
A Bitcoin holder experienced loss of a USB stick containing a MultiBit Classic wallet holding what they described as life-changing amounts of Bitcoin. The incid
Son Inherits 14 BTC on Blockchain.com After Father's Death — All Access Credentials Lost
Exchange custody
A son discovered approximately 14 BTC held in a Blockchain.com custodial wallet following his father's death. The father had secured the account with a password
1.3 BTC Permanently Unrecoverable After Hard Drive Format and Lost Seed Phrase Location
Software wallet
A Bitcoin holder maintained 1.3 BTC in an Electrum software wallet installed on a desktop computer. The seed phrase was recorded on paper and stored in a hidden
170 BTC Passphrase Lockout: Year-Long Inaccessibility Resolved by Memory Recovery
Software wallet
In early 2011, an investor acquired approximately 170 BTC at roughly $10 per coin, storing the funds in Bitcoin-Qt, the primary self-custody software wallet ava
Bitcoin in Cold Storage Lost Permanently Due to Owner Death
Hardware wallet (single key)
Forum discussions document a recurring custody failure: individuals who held Bitcoin in self-managed cold storage wallets died without sharing access informatio
Widow Seeks Bitcoin Recovery After Husband's Death—Documentation Incomplete
Unknown custody system
A widow contacted the Bitcoin community forum following her husband's sudden and unexpected death. She had discovered a list of usernames and passwords he maint
South African Investor Tortured and Coerced Into Cryptocurrency Transfer
Hardware wallet (single key)
A South African investor holding approximately 100,000 in cryptocurrency in self-custody became the target of a violent attack. The attacker employed torture an
House Fire Destroyed Mycelium Mobile Wallet: 1.1 BTC With Unrecorded 15-Character Passphrase
Software wallet
A Bitcoin holder maintained 1.1 BTC in a Mycelium mobile wallet on an Android device, secured by a 15-character passphrase created over three years before the i
Structural dependencies
By stress condition
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