Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency
Cases where a BIP39 passphrase or secondary credential was required and was unavailable, forgotten, or not communicated to recovery parties.
Passphrase dependency cases have a 68% blocked rate among determinate outcomes, lower than structural dependencies that eliminate all alternate paths. Password bruteforce is the dominant recovery path — succeeding where the passphrase was a recognisable variation of something the holder previously used.
114
Blocked
8
Constrained
46
Survived
246
Indeterminate
73% of determinate cases resulted in blocked or constrained access.
414 observed cases
Blocked
114 (28%)
Constrained
8 (2%)
Survived
46 (11%)
Indeterminate
246 (59%)
MultiBit Wallet on Stolen Laptop: Recovery Phrase Format Ambiguity Blocks Access
Software wallet
In 2014, mcsteely purchased Bitcoin from a Bitcoin ATM and sent it to a MultiBit wallet installed on a laptop. The device was subsequently stolen. At the time,
KeePass Database Corruption: 11.7 BTC Locked Behind Unrecoverable Password
Software wallet
In April 2014, a BitcoinTalk user reported that their cousin had lost access to 11.7 BTC held in an encrypted wallet.dat file. The cousin had generated a strong
Forgotten Passphrase: 3.3 BTC Recovered by Third-Party Service for 20% Fee
Software wallet
In June 2014, a BitcoinTalk user identified as marsje007 discovered they could no longer access a wallet containing 3.3 BTC after changing the passphrase and fa
20 Bitcoin Wallets Lost to Hard Drive Failure—Manual Recovery via Data Forensics and Private Key Extraction
Software wallet
In August 2014, Lucky Cris experienced simultaneous hardware failure affecting both primary and external backup drives, rendering all Bitcoin holdings inaccessi
Payment Processor: Passphrase Lost on Damaged Flash Drive, 200+ BTC Addresses at Risk
Software wallet
In June 2014, an operator running a Bitcoin payment processing system discovered that the flash drive storing the passphrase to their wallet had been irreversib
22.1 BTC Bitcoin-Qt Wallet Password Recovery via Community Brute Force (2014)
Software wallet
In November 2014, a Bitcoin-Qt wallet containing 22.1 BTC became inaccessible when its owner forgot the passphrase. The owner had documented the password creati
MultiBit 16-Word Seed Recovery Failure: Non-Standard Implementation
Software wallet
In 2014, NickyGH attended a Bitcoin wallet setup workshop in Shoreditch, London organized through a community meetup. A technician guided attendees through Mult
ASUS Netbook Wallet Deletion: Corrupted Files Block $9,000 Recovery Effort
Software wallet
In January 2014, Igor76200 purchased a second-hand ASUS Eee PC 1001PX netbook and created approximately 5–6 Bitcoin wallets on it on January 7, 2014. The user c
Forgotten Password on Blockchain.info Web Wallet: 0.22 BTC Inaccessible
Exchange custody
In October 2014, a Bitcoin Forum user (findftp) sought technical assistance for a friend who had lost access to a Blockchain.info wallet containing 0.22 BTC (ap
Forgotten Blockchain.info Password: 0.22 BTC Recovery Attempt via Brute-Force
Exchange custody
In October 2014, a BitcoinTalk forum user (findftp) posted on behalf of a friend who had lost the password to a Blockchain.info web wallet containing 0.22 BTC (
Blockchain.com 2014 Hosted Wallet: Password and Seed Phrase Loss
Exchange custody
A Blockchain.com customer acquired approximately 0.5 BTC in 2014 using the platform's hosted wallet service. Over the years, the original password and recovery
0.5 BTC Lost in Blockchain.info Encrypted Wallet (2014)
Exchange custody
In January 2014, an early Bitcoin adopter purchased BTC on LocalBitcoins and transferred 0.5 BTC to a public address in August of that year. The user recorded o
Electrum Wallet Recovery After Seed Backup Loss: electrum.dat File Decryption
Software wallet
In April 2014, a BitcoinTalk forum user (DarkHyudrA) experienced custody access failure after formatting their personal computer without preserving a backup cop
Forgotten Encryption Passphrase Blocks Access to 10+ BTC in Bitcoin Core Wallet
Software wallet
In December 2014, a BitcoinTalk user identifying as casperround publicly sought help recovering access to an encrypted Bitcoin Core wallet containing over 10 BT
Forgotten Password on Blockchain.info: 0.22 BTC Access Lost, Brute-Force Recovery Attempted
Exchange custody
In October 2014, a BitcoinTalk forum user reported that their friend had become locked out of a blockchain.info wallet containing 0.22 BTC after forgetting the
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In November 2013, BitcoinTalk user eric89 reported a custody failure involving a Litecoin wallet mined in April 2013. The user had encrypted the wallet using Li
Encrypted Wallet Recovery After Accidental Partition Deletion (2013)
Software wallet
On July 17, 2013, a Bitcoin holder identified as Praxis posted to a cryptocurrency forum after losing access to multiple wallet files stored in hidden Linux dir
2013 Electrum Wallet File Blocked by Version Incompatibility
Software wallet
SirKhaal, a Bitcoin holder from the early mining era, retained an Electrum wallet file (electrum.dat) from 2013 along with its original passphrase. When attempt
Passphrase unavailable — software wallet (2013)
Software wallet
On February 5, 2014, BitcoinTalk user repukken posted in the encrypted wallet recovery thread seeking help to brute-force access to a Dogecoin wallet after forg
Blockchain.info Hosted Wallet Lockout: Decryption Error and Recovery via Desktop Import
Exchange custody
In March 2013, a Blockchain.info user ('key2') encountered a critical access failure on the platform's hosted wallet service shortly after their first Bitcoin p
BTC Guild Miner's Lost Self-Custody Wallet: 0.05 BTC Inaccessible Without Seed or Backup File
Software wallet
In 2013–2014, user haihong8787 mined Bitcoin using a graphics card on the BTC Guild mining pool (user ID 97249). The pool distributed mining rewards directly to
43.6 BTC Recovered via RoboForm RNG Reverse-Engineering After TrueCrypt Corruption
Software wallet
Michael, a European Bitcoin holder, generated and secured a 20-character password using RoboForm in April 2013 and transferred 43.6 BTC into a software wallet.
Dogecoin Wallet Passphrase Mismatch: 50,000 DOGE Inaccessible Despite Documentation
Software wallet
On December 27, 2013, a BitcoinTalk user named Alohaboy posted seeking help recovering access to a Dogecoin wallet. The user had documented their passphrase ('d
Encrypted wallet.dat passphrase mismatch: offline wallet creation to recovery (2013)
Software wallet
In July 2013, a user created an encrypted wallet on an Ubuntu live CD and stored the wallet.dat file offline. Several months later, in December 2013, he importe
Matthew Moody: Bitcoin Miner Dies in Plane Crash, Wallet Inaccessible
Software wallet
Matthew Moody was an early Bitcoin miner who began accumulating coins during the network's nascent period when mining remained feasible on standard consumer har
Structural dependencies
By stress condition
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