Part of the CustodyStress archive of observed Bitcoin custody incidents
No Designated Recovery Person — Documentation Absent
Cases where no second person had been prepared, designated, or informed sufficiently to execute recovery. This page shows archive cases where both conditions were present.
20 observed cases
Outcome distributions are available in archive statistics.
Scrambled Seed Phrase: 2500 BTC Unrecoverable Without Word Order
Software wallet
In December 2023, a recovery specialist designated iconbtcx was engaged to restore access to 2500 BTC held in a BIP39-compliant software wallet. The client poss
Electrum Legacy Seed Phrase Recovery Attempt: 2013–2014 Bitcoin Gift Unresolved
Software wallet
In February 2021, a BitcoinTalk user reported attempting to recover Bitcoin his mother had received as a gift between 2013 and 2014 from an acquaintance. The gi
Incomplete BIP39 Seed Recovery: 11 Words, Missing Documentation, Unknown Outcome
Software wallet
On January 9, 2021, BitcoinTalk user P.hanseens posted a technical support request describing inaccessible Bitcoin secured by a 12-word BIP39 seed phrase with o
Inherited Bitcoin Wallet Access Failure: Deceased Owner Left No Password Documentation
Software wallet
In May 2021, a BitcoinTalk user identified as olzeH! sought community assistance accessing a Bitcoin Core wallet.dat file inherited from a deceased family membe
Electrum Legacy Seed Recovery: 2013 Gift Wallet Empty After Restoration
Software wallet
In February 2021, alejandroaa discovered that his mother had been gifted Bitcoin between 2013 and 2014 by a friend. The friend had created an Electrum wallet an
1 BTC Locked in Nano Ledger X with Illegible Handwritten Seed Phrase
Hardware wallet (single key)
In January 2020, a BitcoinTalk user posted on behalf of a friend who had purchased a Nano Ledger X hardware wallet one to two years earlier and held over 1 BTC
Incomplete BIP39 Seed Phrase: 5 Missing Words, No Backup Record
Hardware wallet (single key)
In April 2019, a Ledger Nano S user discovered they had recorded only words 1–19 of their 24-word BIP39 seed phrase, with no record of the final five words (pos
Bitcoin Knots Wallet Access Lost After SSD Migration: wallet.dat Location Mismatch
Software wallet
In May 2018, an inexperienced Bitcoin user (mortamuerte) initiated blockchain synchronization using Bitcoin Knots, a Bitcoin Core fork, on a laptop SSD. Partway
Matthew Mellon's $193M XRP Estate: Cold Wallets, No Keys, No Plan
Hardware wallet (single key)
Matthew Mellon, a member of the prominent Mellon banking family, became a significant cryptocurrency investor in the mid-2010s. His $2 million investment in XRP
Matthew Moody: Bitcoin Miner Dies in Plane Crash, Wallet Inaccessible
Software wallet
Matthew Moody was an early Bitcoin miner who began accumulating coins during the network's nascent period when mining remained feasible on standard consumer har
Electrum Legacy Seed Recovery Failure: 2013–2014 Gift Wallet Inaccessible
Software wallet
Between 2013 and 2014, alejandroaa's mother received Bitcoin from a friend and retained three pieces of documentation: a 12-word seed phrase, a 5-letter login c
2009 Bitcoin Purchase Lost to Paper Backup Destruction and Device Absence
Software wallet
Plinxer, a BitcoinTalk user, posted in May 2023 describing a Bitcoin purchase made in 2009 for approximately £50 (then ~$60–65 USD). The transaction occurred vi
Seed Phrase Restored but Zero Balance: Unknown Derivation Path Blocks Recovery
Software wallet
A Bitcoin holder maintained a 12-word seed phrase from an offline wallet application, possibly a Coinbase product, for several years. The wallet displayed the u
Encrypted Bitcoin Core wallet.dat (2015)—Passphrase Known, Recovery Failed
Software wallet
A Bitcoin Core user encrypted their wallet.dat file in 2015 using the application's built-in passphrase feature and made no further transactions after 2018. Whe
Lost Access to Blockchain.info Wallet Without Identifier or Mnemonic
Exchange custody
A disabled user in the United States was introduced to Bitcoin by their son, who created two blockchain.info wallets and taught them to use faucets as an activi
When Bitcoin Seed Phrases Are Lost at Death: Community Debate on Permanent Custody Failure
Hardware wallet (single key)
A Reddit discussion explored a recurring custody failure scenario: an individual holds Bitcoin in self-custody using only a seed phrase known solely to them, wi
Deleted Bitcoin Core Wallet: Recovered Passphrase Cannot Decrypt Corrupted File
Software wallet
In 2013, the subject purchased one Bitcoin on a family desktop computer when the asset traded near $11.92 per unit. The wallet was created using Bitcoin Core, t
Blockchain.com Wallet Recovery Blocked: Known Passwords, Lost Registration Email
Exchange custody
During a house cleaning, papers containing three Blockchain.com wallet identifiers and their corresponding passwords surfaced. The wallets held an estimated 0.9
Deceased Brother's $16,000 Bitcoin: Wallet Inaccessible Without Passphrases or Seed
Unknown custody system
A deceased individual held approximately $16,000 USD in Bitcoin in self-custody, likely in a software or hardware wallet stored locally or on a personal device.
Father Compromises Trezor Seed Phrase via Phishing Site—Permanent Loss
Hardware wallet (single key)
A father received a Trezor hardware wallet from his son as an upgrade from Coinbase exchange custody, where the son had experienced multiple password compromise
Related archive views
All No Designated Recovery Person cases
All Documentation Absent cases
No Designated Recovery Person — Device Loss
No Designated Recovery Person — Owner Death
Single-Person Knowledge — Documentation Absent
Passphrase Dependency — Documentation Absent
Undocumented Recovery Procedure — Documentation Absent
All cases
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