Part of the CustodyStress archive of observed Bitcoin custody incidents
Legal Authority Required — Exchange custody
Cases where recovering exchange-held Bitcoin required formal legal authority — probate, power of attorney, or court order — that created delays or barriers even when legal entitlement was clear.
19% of all Exchange custody cases in the archive involve this structural dependency. The blocked rate among them is 51% — 18 points below the archive-wide blocked rate of 69%. The most common recovery path is legal proceedings.
25
Blocked
23
Constrained
1
Survived
1
Indeterminate
98% of determinate cases resulted in blocked or constrained access.
50 observed cases
Blocked
25 (50%)
Constrained
23 (46%)
Survived
1 (2%)
Indeterminate
1 (2%)
BTCC and Major Chinese Exchanges Freeze Bitcoin Withdrawals Under PBOC Compliance (Feb–Jun 2016)
Exchange custody
BTCC (BTCChina), founded in 2011 and led by CEO Bobby Lee, was one of the world's oldest and largest Bitcoin exchanges. In January 2016, the People's Bank of Ch
Cryptsy Exchange Insolvency: 2014 Hack Concealed Until 2015 Withdrawal Freeze
Exchange custody
Cryptsy, a Florida-registered multi-currency exchange founded in 2013, suffered a significant security breach in 2014 that compromised user Bitcoin and altcoin
Vircurex Withdrawal Freeze: Timothy Shaw's 12.85 BTC Locked Since 2014
Exchange custody
Timothy Shaw, a Colorado resident, executed a trade on Vircurex on March 24, 2014, converting his entire dogecoin balance into 12.85 BTC. That same morning, Vir
Digital CC v. igot Exchange: $180,000 Bitcoin Claim, Australian Court Action
Exchange custody
Digital CC, an Australian digital currency company, accumulated approximately $180,000 in Bitcoin holdings or claims held on the igot exchange. Beginning in 201
MintPal/Moolah Exchange Collapse: 3,700 BTC Inaccessible After Ryan Kennedy's Exit Scam
Exchange custody
MintPal was a prominent altcoin exchange serving tens of thousands of users in 2014. Following a July 2014 hack that cost approximately $2 million in VeriCoin,
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
igot, an Australian Bitcoin exchange operated by Remi Fabre under the digital.cc domain, entered a state of operational dysfunction beginning in August 2015. Us
Otohs: 76 BTC Withdrawal Request Refused by Insolvent Cryptsy (October 2015)
Exchange custody
On October 5, 2015, a Reddit user identified as Otohs submitted a withdrawal request for 76 BTC from his verified Cryptsy account, which carried no withdrawal l
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
In August 2015, the Australian Bitcoin exchange igot ceased all operations and communications, leaving customers unable to access their holdings or funds. Reddi
OKCoin Halts US Customer Access (August 2015): Regulatory Exclusion
Exchange custody
OKCoin, then a top-ten Bitcoin exchange by trading volume, announced on August 31, 2015 that it would cease accepting USD deposits from American users and prohi
ThrillHou v. Cryptsy: Account Lockout, KYC Data Misuse, and Alleged Identity Compromise
Exchange custody
ThrillHou, a Cryptsy user, experienced repeated account lockouts beginning in 2015. When support staff operating under aliases BigJohn and John McPherson repeat
Mt. Gox Exchange Collapse: 850,000 BTC Lost, 127,000 Creditors Locked Out
Exchange custody
Mt. Gox operated as the dominant Bitcoin exchange in early 2014, processing over 70% of global Bitcoin transactions. On February 7, 2014, the platform abruptly
Vircurex Exchange Freezes Customer Bitcoin Indefinitely After 2013 Hacks
Exchange custody
Vircurex, an altcoin exchange operating during the early cryptocurrency era, halted all withdrawals in March 2014 after suffering two significant security breac
MtGox Withdrawal Halt and Bankruptcy: 400K Inheritance Permanently Blocked
Exchange custody
In 2014, the largest Bitcoin exchange at that time, MtGox, ceased Bitcoin withdrawals and subsequently filed for bankruptcy protection. A documented case emerge
Mt. Gox Exchange Collapse: 850,000 BTC Lost, 127,000 Creditors, 10-Year Recovery
Exchange custody
Mt. Gox operated as the world's primary Bitcoin exchange from 2006 onward, handling over 70% of global Bitcoin transaction volume at its peak. The platform func
Mt. Gox Exchange Collapse: Operator Theft and 650,000 Lost Customer Bitcoin
Exchange custody
Mt. Gox operated as the dominant Bitcoin-to-fiat exchange from 2010 to 2014, handling approximately 70% of global Bitcoin trading volume at its peak. The platfo
Cryptsy Exchange Collapse: Concealed Hack Left Users Holding Worthless Balances
Exchange custody
Cryptsy emerged as the dominant altcoin exchange during the 2013 cryptocurrency boom, facilitating trading in Litecoin, Dogecoin, Feathercoin, and hundreds of a
CoinLab vs. Mt. Gox: Partnership Collapse Traps North American Customer Bitcoin in Legal Limbo (May 2013)
Exchange custody
In 2012, Mt. Gox and CoinLab signed a partnership agreement under which CoinLab would assume management of Mt. Gox's US and Canadian customer operations, includ
DHS Seizure of Mt. Gox Dwolla and Wells Fargo Accounts (May 2013)
Exchange custody
On May 15, 2013, the US Department of Homeland Security, acting through Immigration and Customs Enforcement, seized approximately $2.9 million from Mt. Gox's Dw
Intersango Exchange Collapse: 2000 BTC User Funds Retained by Operator — Norman v. Strateman
Exchange custody
Intersango, a UK-based Bitcoin exchange co-founded by Amir Taaki and Patrick Strateman, ceased operations in 2012 after losing its banking relationship. At the
Bitcoinica Receivership: 98,000 BTC Lost Across Three Thefts and MtGox Collapse
Exchange custody
Bitcoinica, a Bitcoin margin trading platform incorporated as a New Zealand limited partnership and launched by Zhou Tong in September 2011, suffered a cascade
Vinny Troia: Coinbase Account Frozen Over Compliance Interpretation
Exchange custody
In 2017, Vinny Troia, a professional security consultant and white-hat hacker, purchased Bitcoin on Coinbase and found his account suspended shortly thereafter.
Celsius Chapter 11: User Lost 1 BTC After Collateralized Loan Freeze
Exchange custody
A user took out a loan against Bitcoin held on Celsius Network, a custodial lending platform that offered yield and credit facilities. The user's Bitcoin served
Brazilian Court Orders Banks to Reopen Frozen Cryptocurrency Exchange Accounts
Exchange custody
A Brazilian court issued an order requiring banks to reopen cryptocurrency exchange accounts that had been frozen. The incident reflects a custody failure roote
Blockchain.com Account De-Verification: Funds Inaccessible, No Communication or Recovery Path
Exchange custody
A user with an active Blockchain.com account maintained since 2017 experienced sudden account de-verification, rendering all funds held in the platform's reward
MtGox Exchange Collapse: 850,000 Bitcoin Custody Failure
Exchange custody
Mt. Gox, founded in 2006 and operating as a Bitcoin exchange from 2010, accumulated custody of approximately 850,000 Bitcoin belonging to its users by early 201
Browse by dependency and custody
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Passphrase Dependency — Software wallet
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Single-Person Knowledge — Hardware wallet (single key)
Device-Dependent Access — Hardware wallet (single key)
Undocumented Recovery Procedure — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Hardware wallet with passphrase
Time-Sensitive Sequencing — Exchange custody
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet
Single-Person Knowledge — Hardware wallet with passphrase
Undocumented Recovery Procedure — Hardware wallet with passphrase
All cases
Related pages
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Time-Sensitive Sequencing — Exchange custody
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