Part of the CustodyStress archive of observed Bitcoin custody incidents
Legal Authority Required — Exchange custody
Cases where recovering exchange-held Bitcoin required formal legal authority — probate, power of attorney, or court order — that created delays or barriers even when legal entitlement was clear.
19% of all Exchange custody cases in the archive involve this structural dependency. The blocked rate among them is 51% — 18 points below the archive-wide blocked rate of 69%. The most common recovery path is legal proceedings.
Archive analysis — 50 cases
Outcomes
51% of determinate cases resulted in blocked access — 18 percentage points below the archive-wide average of 69%. Only 2% resulted in recovered access — one of the lower survival rates in the archive. 47% resulted in constrained recovery.
Primary stress condition
70% of cases involve vendor lockout. Legal or authority constraint accounts for a further 26%.
Recovery path
Legal Proceedings is the most documented recovery path (15 cases, 30% of subset). Of those with a determinate outcome, 36% resulted in recovered or constrained access.
Documentation
86% of cases had present and interpretable documentation — yet still produced a blocked or constrained outcome.
Scale
26% of cases involved large or very large holdings (10+ BTC).
Geographic distribution
United States accounts for 32% of cases in this subset (16 of 50).
25
Blocked
23
Constrained
1
Survived
1
Indeterminate
98% of determinate cases resulted in blocked or constrained access.
50 observed cases
Blocked
25 (50%)
Constrained
23 (46%)
Survived
1 (2%)
Indeterminate
1 (2%)
GDAC Exchange Security Breach: $13M Cryptocurrency Theft, April 2023
Exchange custody
On April 9–10, 2023, GDAC, a South Korean cryptocurrency exchange, discovered a security breach affecting its hot wallet infrastructure. Attackers transferred a
Celsius Network Freezes All Withdrawals: 1.7 Million Users Locked Out
Exchange custody
Celsius Network, a cryptocurrency lending platform founded by Alex Mashinsky, abruptly froze all customer withdrawals, swaps, and transfers on June 12, 2022, wi
Voyager Digital Freeze: 3.5M Users, $650M Loan Default, Chapter 11
Exchange custody
Voyager Digital, a cryptocurrency broker serving over 3.5 million active users, suspended all trading and withdrawals on July 1, 2022. The collapse followed a $
FTX Exchange Collapse Freezes 1+ Million Customer Accounts — November 2022
Exchange custody
FTX, founded in 2019 by Sam Bankman-Fried, was valued at $32 billion at its peak and operated as one of the world's largest cryptocurrency exchanges. On Novembe
Genesis Global Capital Freezes $900M in Gemini Earn Bitcoin — Retail Users Locked Out
Exchange custody
Throughout 2022, Genesis Global Capital—the cryptocurrency lending subsidiary of Digital Currency Group—accumulated exposure to failing counterparties and deter
Einstein Exchange Vancouver: $16M CAD Claimed Liabilities, Insolvent Collapse 2019
Exchange custody
Einstein Exchange, a Vancouver-based cryptocurrency platform founded by Michael Ongun Gokturk, marketed itself as Canada's fastest-growing digital currency exch
QuadrigaCX Exchange Collapse (April 2019): Mass Custody Loss
Exchange custody
QuadrigaCX, founded in 2013 and one of Canada's largest cryptocurrency exchanges, ceased operations on April 15, 2019, with approximately 115,000 users unable t
Cryptopia Exchange Hack and Liquidation: 960,000 Frozen Accounts, $400M Distributed Over 5 Years
Exchange custody
Cryptopia, a Christchurch-based cryptocurrency exchange serving 1.4 million registered users across approximately 900 trading pairs, suffered a critical securit
BitGrail Exchange Collapse: 17 Million NANO Stolen, 230,000 Users Frozen
Exchange custody
BitGrail, an Italian cryptocurrency exchange, announced on February 8, 2018 that approximately 17 million NANO tokens—valued at roughly $170 million at the time
QuadrigaCX Exchange Collapse: C$100,000 Withdrawal Never Processed
Exchange custody
Eric Z., a QuadrigaCX customer, deposited C$5,000 into the Canadian cryptocurrency exchange around 2014 and grew his position to approximately C$125,000 through
Xitong Zou: QuadrigaCX Creditor During Exchange Collapse and Fraud
Exchange custody
Xitong Zou was a customer of QuadrigaCX, a Canadian cryptocurrency exchange that collapsed in late 2018. Like thousands of other users, Zou had cryptocurrency h
Cointed GmbH Exchange Collapse: Austria, 2018 — Customer Funds Disappeared
Exchange custody
Cointed GmbH, founded in 2016 in Kufstein, Austria, operated as a regional cryptocurrency powerhouse: a custodial exchange, mining operation, and operator of on
Elvis Cavalic and QuadrigaCX: C$15,000 Withdrawal Lost to Exchange Collapse
Exchange custody
Elvis Cavalic of Calgary, Alberta was an active QuadrigaCX customer who had accumulated cryptocurrency holdings through trading on the platform. In October 2018
Zaif Exchange Hack: 5,966 BTC Stolen, User Funds Frozen (September 2018)
Exchange custody
On September 14, 2018, the Zaif cryptocurrency exchange operated by Tech Bureau Corp suffered a significant hot wallet breach. Attackers gained unauthorized acc
Youbit Exchange Bankruptcy: Second Hack Triggers 75% Fund Recovery Limit
Exchange custody
Youbit, operated by South Korean firm Yapian, experienced two significant security breaches during 2017. The first attack in April 2017 compromised approximatel
BTC-e Exchange Seized by U.S. DOJ: 1 Million Users Lose Access (July 2017)
Exchange custody
BTC-e, founded in 2011 and headquartered in Russia, operated as an unlicensed money transmitter for six years, processing over $9 billion in cryptocurrency tran
WEX.nz US Citizen Lockout: Recovered Funds Inaccessible Due to Geographic Verification Bar
Exchange custody
Following the July 2017 FBI seizure of BTC-e exchange assets, the platform's successor WEX.nz announced recovery of 55% of client Bitcoin holdings, with plans t
Colorado Bitcoin Investor Death: Family Discovery and Coinbase Estate Transfer 2017
Exchange custody
A Colorado-based Bitcoin investor died suddenly in 2017 without informing his family of his cryptocurrency holdings. The family had no initial awareness that he
Bitfinex Account Freeze: 4 BTC Inaccessible for Months During 2017 US Regulatory Scrutiny
Exchange custody
In 2017, following regulatory scrutiny from US authorities, Bitfinex began restricting account access for US-based customers. One Reddit user reported that thei
Deceased Bitcoin Miner: Funds Locked on Coinbase, Lost on SnapCard Closure
Exchange custody
A Bitcoin miner died intestate in 2016, leaving behind mining equipment and active cryptocurrency accounts on Coinbase and SnapCard, a now-defunct wallet servic
CHBTC Bitcoin Withdrawal Suspension Under PBOC Regulatory Order (February–mid-2016)
Exchange custody
In late January and early February 2016, China's People's Bank (PBOC) convened meetings with major Bitcoin exchanges to mandate upgraded Know Your Customer (KYC
Cryptsy Exchange: 13,000 BTC Theft Concealed, Ponzi Operations, Founder Flight (2014–2016)
Exchange custody
Cryptsy, a Florida-based cryptocurrency exchange operated by Paul Vernon (online alias 'Big Vern'), suffered a critical security breach in July 2014 when attack
Poloniex Suspends New Hampshire Operations, Forces User Withdrawals by October 6, 2016
Exchange custody
In September 2016, Poloniex, a major US-based cryptocurrency exchange known for altcoin trading, announced a service suspension affecting all New Hampshire resi
OKCoin Bitcoin Withdrawal Freeze: PBOC Regulatory Action Extends 4 Months (February–June 2016)
Exchange custody
The People's Bank of China initiated regulatory inspections of OKCoin, Huobi, and BTCC in early January 2016, identifying serious compliance gaps: illegal margi
Huobi Bitcoin Withdrawal Freeze: 4-Month Regulatory Lockout (February–June 2016)
Exchange custody
Huobi, one of China's largest cryptocurrency exchanges, was subject to a January 2016 People's Bank of China (PBOC) inspection that also targeted OKCoin and BTC
Browse by dependency and custody
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Passphrase Dependency — Software wallet
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Single-Person Knowledge — Hardware wallet (single key)
Device-Dependent Access — Hardware wallet (single key)
Undocumented Recovery Procedure — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Hardware wallet with passphrase
Time-Sensitive Sequencing — Exchange custody
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet
Single-Person Knowledge — Hardware wallet with passphrase
Undocumented Recovery Procedure — Hardware wallet with passphrase
All cases
Related pages
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Time-Sensitive Sequencing — Exchange custody