Part of the CustodyStress archive of observed Bitcoin custody incidents
United States
Bitcoin custody incidents documented in the United States. The US accounts for the largest share of cases in the archive, reflecting both its large Bitcoin holder population and the availability of public documentation through court records and media.
98 cases from United States are included in this archive. 63% of determinate cases resulted in a blocked outcome. The most frequently observed stress condition is vendor-lockout cases.
45
Blocked
14
Constrained
13
Survived
26
Indeterminate
82% of determinate cases resulted in blocked or constrained access.
98 observed cases
Blocked
45 (46%)
Constrained
14 (14%)
Survived
13 (13%)
Indeterminate
26 (27%)
Anonymous College Student: 40 BTC Locked Behind Forgotten Wallet Password (2017)
Software wallet
In late 2017, during Bitcoin's historic rally to $15,000–$19,000, an anonymous college student posted on Reddit describing a custody catastrophe rooted in 2013
Colorado Bitcoin Investor Death: Family Discovery and Coinbase Estate Transfer 2017
Exchange custody
A Colorado-based Bitcoin investor died suddenly in 2017 without informing his family of his cryptocurrency holdings. The family had no initial awareness that he
Corrupted 2013 wallet.dat Recovery via Community-Guided Disk Scanning
Software wallet
In December 2017, a macOS Bitcoin Core user attempted to restore access to two wallet.dat files created in late 2013. The user had downloaded a contemporary ver
Bitfinex Account Freeze: 4 BTC Inaccessible for Months During 2017 US Regulatory Scrutiny
Exchange custody
In 2017, following regulatory scrutiny from US authorities, Bitfinex began restricting account access for US-based customers. One Reddit user reported that thei
Colorado Estate: Bitcoin Recovered via Coinbase After Sudden Death (2017)
Exchange custody
A Colorado resident in his twenties died unexpectedly in 2017, leaving his family to navigate an unanticipated cryptocurrency holding. The discovery came only a
Armory Desktop Wallet: 2 BTC Inaccessible Despite Paper and Encrypted Backups
Software wallet
A user purchased 2 BTC via Coinbase approximately 2013–2014 and transferred them to a self-hosted Armory wallet running on a personal server. The transfer compl
Cryptsy Exchange: 13,000 BTC Theft Concealed, Ponzi Operations, Founder Flight (2014–2016)
Exchange custody
Cryptsy, a Florida-based cryptocurrency exchange operated by Paul Vernon (online alias 'Big Vern'), suffered a critical security breach in July 2014 when attack
Poloniex Suspends New Hampshire Operations, Forces User Withdrawals by October 6, 2016
Exchange custody
In September 2016, Poloniex, a major US-based cryptocurrency exchange known for altcoin trading, announced a service suspension affecting all New Hampshire resi
Kevin Durant Locked Out of Coinbase Bitcoin Account for 9 Years After 2016 Purchase
Exchange custody
Kevin Durant purchased Bitcoin on Coinbase in September 2016 at approximately $650 per coin, following repeated conversations with Golden State Warriors teammat
Cryptsy Exchange Insolvency: 2014 Hack Concealed Until 2015 Withdrawal Freeze
Exchange custody
Cryptsy, a Florida-registered multi-currency exchange founded in 2013, suffered a significant security breach in 2014 that compromised user Bitcoin and altcoin
Vircurex Withdrawal Freeze: Timothy Shaw's 12.85 BTC Locked Since 2014
Exchange custody
Timothy Shaw, a Colorado resident, executed a trade on Vircurex on March 24, 2014, converting his entire dogecoin balance into 12.85 BTC. That same morning, Vir
Zombie Paintball Incident: Written Password Loss Blocks Access to $20K Bitcoin
Software wallet
Luke purchased his first Bitcoin around 2013 for approximately $200 and continued accumulating holdings over roughly two years, investing between $15,000 and $2
Kraken Exchange DDoS Attack — Users Locked Out During November 2015 Extortion Siege
Exchange custody
Kraken, a US-registered cryptocurrency exchange founded in 2011, received an extortion letter in November 2015 demanding Bitcoin payment in exchange for cancell
Otohs: 76 BTC Withdrawal Request Refused by Insolvent Cryptsy (October 2015)
Exchange custody
On October 5, 2015, a Reddit user identified as Otohs submitted a withdrawal request for 76 BTC from his verified Cryptsy account, which carried no withdrawal l
Cryptsy Inactive Account Bitcoin Disappearance (2015)
Exchange custody
In 2015, a Bitcoin holder registered on Cryptsy after acquiring Dogecoin, which they subsequently traded for Bitcoin. The account remained dormant for over a ye
ThrillHou v. Cryptsy: Account Lockout, KYC Data Misuse, and Alleged Identity Compromise
Exchange custody
ThrillHou, a Cryptsy user, experienced repeated account lockouts beginning in 2015. When support staff operating under aliases BigJohn and John McPherson repeat
Cryptsy November 2015: Three Frozen Withdrawals, Unresponsive Support, Hidden Insolvency
Exchange custody
In November 2015, a Cryptsy user publicly identified as Bitcointard filed detailed complaints across The Merkle, Reddit, and Bitcointalk forums describing three
Cryptsy Exchange: 13,000 BTC Theft Concealed 18 Months, Customer Funds Lost
Exchange custody
Cryptsy was a cryptocurrency exchange operating in the early 2010s that suffered a critical security breach in July 2014. A developer associated with Lucky7Coin
BitInstant Exchange Collapse: Charlie Shrem Arrest Freezes Customer Funds
Exchange custody
BitInstant operated as one of the earliest and most prominent custodial Bitcoin exchanges in the United States, co-founded by Charlie Shrem with backing from th
Vircurex Exchange Freezes Customer Bitcoin Indefinitely After 2013 Hacks
Exchange custody
Vircurex, an altcoin exchange operating during the early cryptocurrency era, halted all withdrawals in March 2014 after suffering two significant security breac
Hal Finney's Bitcoin Estate: ALS, Cryonic Preservation, and Unrevealed Succession
Unknown custody system
Hal Finney was a foundational figure in Bitcoin's emergence: a PGP cryptographer, early cypherpunk, and recipient of the first Bitcoin transaction sent by Satos
Hal Finney: Pioneer Bitcoin Holder Whose Keys Remain Unverified After Death
Unknown custody system
Hal Finney, a legendary cryptographer and cypherpunk, received 10 BTC directly from Satoshi Nakamoto in January 2009—the first peer-to-peer Bitcoin transaction
Armory Wallet Lost via VirtualBox Snapshot Rollback—Binary Recovery Attempt
Software wallet
In October 2013, a BitcoinTalk user known as HowlingMad lost access to 6.59159344 BTC stored in Armory, a then-leading Bitcoin wallet application running on Win
Bitcoin-Qt 0.8.0-beta Wallet Corruption on OS X Mountain Lion — Unrecovered After Five Months
Software wallet
In late April 2013, jordan.dev, a Bitcoin-Qt user on macOS Mountain Lion 10.8.3, encountered a crash (EXC_BAD_ACCESS/SIGBUS) when launching Bitcoin-Qt 0.8.0-bet
Bitfloor Exchange Closure March 2013: Banking Relationship Failure After Prior Hack
Exchange custody
Bitfloor, a US-based Bitcoin exchange, announced permanent closure on March 17, 2013, after its banking partner terminated the exchange's account without explan
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