CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents

Canada

Bitcoin custody incidents documented in Canada. Exchange failures and passphrase-related self-custody losses are the dominant patterns in documented Canadian cases.

25 cases from Canada are included in this archive. 87% of determinate cases resulted in a blocked outcome. Coercion accounts for 36% of cases. The most frequently observed stress condition is vendor-lockout cases.

Archive analysis — 25 cases
Outcomes
87% of determinate cases resulted in blocked access — 18 percentage points above the archive-wide average of 69%. Only 4% resulted in recovered access — one of the lower survival rates in the archive.
Custody type
56% of cases involved exchange custody, followed by hardware wallet (single key) at 12%.
Primary stress condition
52% of cases involve vendor lockout. Coercion accounts for a further 36%.
Recovery path
Coerced Transfer is the most documented recovery path (9 cases, 36% of subset). Of those with a determinate outcome, 14% resulted in recovered or constrained access.
Documentation
76% of cases had present and interpretable documentation — yet still produced a blocked or constrained outcome.
Scale
32% of cases involved large or very large holdings (10+ BTC).
20
Blocked
2
Constrained
1
Survived
2
Indeterminate

96% of determinate cases resulted in blocked or constrained access.

25 observed cases
Blocked
20 (80%)
Constrained
2 (8%)
Survived
1 (4%)
Indeterminate
2 (8%)
Trezor Model T Passphrase Loss: 0.7175 BTC On-Chain, Inaccessible
Hardware wallet with passphrase
Blocked 2025
In late December 2025, jwsutherland transferred approximately 0.7175 BTC from the Canadian exchange Newton to a native SegWit (bech32) address generated by a Tr
Kevin Mirshahi: Montreal Crypto Influencer Murdered in Custody Crisis
Unknown custody system
Blocked 2024
Kevin Mirshahi, a cryptocurrency influencer based in Montreal, Quebec, Canada, was reported missing in June 2024. His subsequent death was confirmed through pol
Montreal Kidnapping: Young Couple Robbed of $25,000 in Cryptocurrency
Unknown custody system
Blocked 2024
In March 2024, a criminal gang of four individuals kidnapped a young couple in Montreal, Quebec. During the incident, the victims were coerced into transferring
Port Moody Home Invasion: Violent Cryptocurrency Theft and Coerced Bitcoin Transfer
Hardware wallet (single key)
Blocked 2024
In April 2024, a home invasion occurred in Port Moody, British Columbia, targeting a resident's cryptocurrency holdings. The incident involved violence and coer
Verdun Home Invasion: Cryptocurrency Entrepreneur Coerced to Transfer $15,000
Unknown custody system
Blocked 2024
In August 2024, three men forcibly entered the residence of a cryptocurrency entrepreneur in Verdun, Quebec, Canada. Over several hours, they subjected the vict
Victoriaville Forum Moderator Survives Two Kidnapping Attempts Over Bitcoin Holdings
Hardware wallet (single key)
Survived 2024
In November 2024, a Bitcoin forum moderator residing in Victoriaville, Quebec, Canada, became the target of two coordinated kidnapping attempts separated by fou
WonderFi CEO Dean Skurka Kidnapped for $1 Million Ransom
Institutional custody
Indeterminate 2024
In November 2024, Dean Skurka, CEO of WonderFi, a publicly traded Canadian cryptocurrency company, was kidnapped during evening rush hour in Toronto, Ontario. T
Richmond, BC Cryptocurrency Theft: CAD $10M Stolen via Police Impersonation — 2023
Unknown custody system
Blocked 2023
In 2023, a cryptocurrency holder in Richmond, British Columbia fell victim to an escalated physical attack that demonstrated the vulnerability of self-custody h
Barrie Kidnapping: Victim Coerced for $1 Million Bitcoin Ransom
Unknown custody system
Indeterminate 2022
In November 2022, a woman identified as A.T. was kidnapped in Barrie, Ontario, Canada. Her captors restrained her to a chair, inflicted physical trauma includin
Einstein Exchange Vancouver: $16M CAD Claimed Liabilities, Insolvent Collapse 2019
Exchange custody
Blocked 2019
Einstein Exchange, a Vancouver-based cryptocurrency platform founded by Michael Ongun Gokturk, marketed itself as Canada's fastest-growing digital currency exch
QuadrigaCX Exchange Collapse: $190M Bitcoin Lost After Owner's Death
Exchange custody
Blocked 2019
QuadrigaCX was a Canadian cryptocurrency exchange that collapsed in 2019 following the sudden death of its founder and sole operator. The exchange held approxim
QuadrigaCX Exchange Collapse (April 2019): Mass Custody Loss
Exchange custody
Blocked 2019
QuadrigaCX, founded in 2013 and one of Canada's largest cryptocurrency exchanges, ceased operations on April 15, 2019, with approximately 115,000 users unable t
QuadrigaCX Exchange Collapse: CEO Death Blocks Access to $190M in Customer Cryptocurrency
Exchange custody
Blocked 2019
QuadrigaCX, founded in 2013 and operating as one of Canada's largest cryptocurrency exchanges, ceased operations in January 2019 following the death of CEO and
MapleChange Exchange Collapse: $5M Missing, Hack Unverified, No Recovery
Exchange custody
Blocked 2018
MapleChange, a Canadian cryptocurrency exchange, announced on October 28, 2018, that it had suffered a security breach resulting in the loss of approximately $5
QuadrigaCX Gerald Cotten Death: C$190M in Cold Storage Permanently Inaccessible
Exchange custody
Blocked 2018
Gerald Cotten, 30, founded and operated QuadrigaCX as Canada's largest cryptocurrency exchange. He managed the platform's operations, customer support, and crit
QuadrigaCX Exchange Collapse: C$100,000 Withdrawal Never Processed
Exchange custody
Blocked 2018
Eric Z., a QuadrigaCX customer, deposited C$5,000 into the Canadian cryptocurrency exchange around 2014 and grew his position to approximately C$125,000 through
Xitong Zou: QuadrigaCX Creditor During Exchange Collapse and Fraud
Exchange custody
Blocked 2018
Xitong Zou was a customer of QuadrigaCX, a Canadian cryptocurrency exchange that collapsed in late 2018. Like thousands of other users, Zou had cryptocurrency h
MapleChange Exit Scam: 919 Bitcoin Lost, CEO Identified as Glad Poenaru
Exchange custody
Blocked 2018
MapleChange, a small Canadian cryptocurrency exchange, announced on October 28, 2018 that it had suffered a catastrophic hack. According to the exchange's Twitt
Elvis Cavalic and QuadrigaCX: C$15,000 Withdrawal Lost to Exchange Collapse
Exchange custody
Blocked 2018
Elvis Cavalic of Calgary, Alberta was an active QuadrigaCX customer who had accumulated cryptocurrency holdings through trading on the platform. In October 2018
Cointrader Exchange Discovers Bitcoin Shortfall, Suspends Operations Indefinitely (March 2016)
Exchange custody
Blocked 2016
Cointrader operated as a Canadian cryptocurrency exchange with modest activity through early 2016, processing approximately 81 BTC in daily trading volume durin
Vault of Satoshi Exchange Closure: Institutional Custody Dependency and Forced Withdrawal Deadline
Exchange custody
Constrained 2015
Vault of Satoshi, a Canadian cryptocurrency exchange launched in October 2013, announced permanent closure effective February 5, 2015. The platform had differen
CAVIRTEX Closure and Withdrawal Delays: February–March 2015
Exchange custody
Constrained 2015
CAVIRTEX, a Canadian Bitcoin exchange, announced its closure on February 17, 2015, following discovery of a database compromise involving older user information
Flexcoin Collapse: 896 BTC Hot Wallet Theft Leaves Users Permanently Locked Out
Exchange custody
Blocked 2014
Flexcoin, an Alberta-based service marketed as the first Bitcoin bank, operated a custodial platform for users seeking institutional-grade storage and transfer
Maxime: Hard Drive Corruption Destroyed Only Copy of Seed Phrase
Software wallet
Blocked 2013
Maxime, a Canadian journalist, began mining Bitcoin during the 2012–2013 period when the technology represented an emerging alternative financial system. He suc
British Columbia Home Invasion: $1.6M Bitcoin Forced Transfer Under Duress
Hardware wallet (single key)
Blocked
In British Columbia, a couple fell victim to a targeted home invasion in which three attackers entered their residence and subjected them to a 13-hour ordeal. D
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Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.

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