Part of the CustodyStress archive of observed Bitcoin custody incidents
2016 — Passphrase unavailable
Passphrase failures from 2016. A period of growing hardware wallet adoption produced the first significant cluster of BIP39 passphrase failures as the standard became widely implemented.
60% of determinate cases from 2016 with this stress condition resulted in a blocked outcome — 8 points above the all-years average of 52% for this stress condition. This year accounts for 6% of all archive cases with this stress condition. The most common recovery path is technical recovery.
Archive analysis — 13 cases
Outcomes
60% of determinate cases resulted in blocked access — 9 percentage points below the archive-wide average of 69%. 20% resulted in constrained recovery.
Documentation coverage
62% of cases have indeterminate outcomes — higher than the archive average of 43%.
Custody type
69% of cases involved software wallet, followed by exchange custody at 31%.
Documentation
31% of cases had present and interpretable documentation — yet still produced a blocked or constrained outcome.
Structural dependency
92% of cases carry a undocumented recovery procedure dependency tag — the most common structural factor in this subset.
13 observed cases
Blocked
3 (23%)
Constrained
1 (8%)
Survived
1 (8%)
Indeterminate
8 (62%)
Bitcoin Core Fatal Error After Moving Block Folder: wallet.dat Accessible But Program Won't Launch
Software wallet
In December 2016, a Bitcoin Core user installed the software on their PC and began purchasing Bitcoin before full blockchain synchronization was complete. Appro
Incomplete Electrum Seed Phrase: 0.032 BTC Inaccessible Since 2016
Software wallet
In December 2024, a BitcoinTalk user (winnerorlooser) disclosed a custody failure spanning eight years. Around 2016, the user transferred 0.032 BTC from an obso
Passphrase unavailable — Bitcoin Core, Finland (2016)
Software wallet
On February 5, 2016, a user identifying as mikkihiiri posted in the Bitcoin Technical Support section of BitcoinTalk seeking help to recover access to an encryp
Lost Electrum Wallet Password (2 BTC) – No Recovery Path Identified
Software wallet
In September 2016, a BitcoinTalk forum user with username Ashkaan posted a public bounty request seeking professional assistance to recover access to an Electru
Encrypted Wallet Recovery Without Passphrase: pywallet's Hard Limit
Software wallet
In April 2016, BitcoinTalk user sparkybtc posted about recovering cryptocurrency from a formatted hard drive containing Bitcoin CPU-mined around 2011 and Dogeco
Kevin Durant Locked Out of Coinbase Bitcoin Account for 9 Years After 2016 Purchase
Exchange custody
Kevin Durant purchased Bitcoin on Coinbase in September 2016 at approximately $650 per coin, following repeated conversations with Golden State Warriors teammat
Electrum Wallet Password Loss: 4 BTC Inaccessible Without Seed Backup
Software wallet
On April 6, 2016, Andi300 posted on forum.bitcoin.com describing an immediate custody failure: the user had just received 4 BTC but was unable to send or access
Andreas1324 Permanently Locked Out of Electrum Wallet: Forgotten Password, No Seed Backup (May 2016)
Software wallet
In May 2016, a BitcoinTalk user posting as Andreas1324 opened a public thread in the Electrum wallet subforum describing complete loss of access to a wallet hol
Blockchain.info Wallet Password Loss: No Recovery Options — February 2016
Exchange custody
In February 2016, a BitcoinTalk user posted on behalf of a friend who had lost the password to a Blockchain.info hosted wallet. The friend retained only an iden
10 Million Dogecoins Inaccessible After Forgotten Spending PIN on Android Wallet
Software wallet
In January 2016, a user accumulated approximately 10 million Dogecoins (valued at roughly $1,500 USD) on an Android Langerhans wallet over one week. The coins w
Online Wallet Password Lost Without Seed Phrase Backup
Exchange custody
In November 2017, a BitcoinTalk user (mattmaxx) discovered they had lost access to an online Bitcoin wallet created approximately one year earlier on a laptop t
Blockchain.info Wallet Access Lost After SD Card Automatic Format During Device Migration
Exchange custody
In June 2016, a Blockchain.info user with the handle 'Graver' lost access to their Bitcoin holdings following a device migration that exposed the fragility of s
BIP39 Passphrase Confusion: How a Mobile PIN Hid Bitcoin for Five Years
Software wallet
In mid-2016, the user's Android device failed. They recovered their MyCelium wallet using their seed phrase but found all pre-2016 Bitcoin gone. The wallet show
More 2016 cases
2025 — Coercion
2013 — Passphrase unavailable
2017 — Passphrase unavailable
2015 — Vendor lockout
2024 — Coercion
2021 — Passphrase unavailable
2014 — Vendor lockout
2013 — Vendor lockout
2017 — Vendor lockout
2014 — Passphrase unavailable
2022 — Coercion
2019 — Vendor lockout
2018 — Vendor lockout
2017 — Device loss
2023 — Coercion
2017 — Seed phrase unavailable
2022 — Vendor lockout
2014 — Seed phrase unavailable
2015 — Passphrase unavailable
All cases
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