Part of the CustodyStress archive of observed Bitcoin custody incidents
2015 — Passphrase unavailable
Passphrase failures from 2015. Continued growth of encrypted wallet adoption without corresponding improvement in passphrase documentation practice.
71% of determinate cases from 2015 with this stress condition resulted in a blocked outcome — 19 points above the all-years average of 52% for this stress condition. This year accounts for 5% of all archive cases with this stress condition. The most common recovery path is password bruteforce.
Archive analysis — 12 cases
Outcomes
71% of determinate cases resulted in blocked access, close to the archive-wide average of 69%.
Documentation coverage
42% of cases have indeterminate outcomes — higher than the archive average of 43%.
Custody type
75% of cases involved software wallet, followed by exchange custody at 25%.
Documentation
33% of cases had present and interpretable documentation — yet still produced a blocked or constrained outcome.
Structural dependency
100% of cases carry a passphrase dependency dependency tag — the most common structural factor in this subset.
12 observed cases
Blocked
5 (42%)
Constrained
1 (8%)
Survived
1 (8%)
Indeterminate
5 (42%)
Blockchain.info Double Encryption Password Lost: Unrecoverable Without Key
Exchange custody
In February 2015, a BitcoinTalk user identified as ltcgearscammed posted seeking help after losing access to Bitcoin stored in a Blockchain.info wallet secured
Bitcoin Core Wallet Corruption: Selective Key Decryption Failure and Community Recovery
Software wallet
Henke created an encrypted wallet backup on December 20, 2015, containing approximately 4 BTC. After refreshing his Windows 7 system and reinstalling Bitcoin Co
Bitcoin-Qt Passphrase Encoding Mismatch: Known Password Rejected Across Versions
Software wallet
StaleCoinz created a Bitcoin-Qt wallet on macOS in 2013 and encrypted it in 2015 using a passphrase he distinctly remembered. When he attempted to access the wa
Lost BIP38 Passphrase on Paper Wallet: 256 Case Combinations, No Documentation
Software wallet
In March 2015, a user known as 'germanuniv' created a paper wallet using bitaddress.org with BIP38 encryption enabled. To generate the passphrase, the user deri
Zombie Paintball Incident: Written Password Loss Blocks Access to $20K Bitcoin
Software wallet
Luke purchased his first Bitcoin around 2013 for approximately $200 and continued accumulating holdings over roughly two years, investing between $15,000 and $2
Bitcoin Core USB Wallet (2015): Passphrase Lost, Balance Unconfirmed After Reimport
Software wallet
In 2015, an individual secured Bitcoin on a Bitcoin Core wallet stored on an external USB drive, encrypted with a passphrase. Years later, the owner connected t
Encrypted Bitcoin Core Wallet Loss: Forgotten Passphrase, Selective Key Export Failure
Software wallet
In October 2015, forum user phantitox reported recovering a wallet.dat file from a damaged hard drive, only to discover the passphrase protecting the encrypted
Forgotten Blockchain.info Password: Client-Side Encryption Locks €100 Bitcoin Permanently
Exchange custody
On September 17, 2015, a Blockchain.info user with the forum username Seporstia posted requesting help recovering access to a hosted wallet after forgetting the
Forgotten Bitcoin Core Passphrase: Third-Party Recovery Service Success — Community Skepticism
Software wallet
In July 2015, a BitcoinTalk user (bassride2) discovered that while they had meticulously backed up their Bitcoin Core wallet.dat file multiple times, they had f
Electrum Wallet Password Loss Without Seed Phrase Backup
Software wallet
In November 2015, a BitcoinTalk user created a password-protected Electrum software wallet for testing purposes and set a password they believed followed the pa
0.3 BTC Lost After Uninstalling Blockchain.info Desktop Wallet Without Backup
Exchange custody
In June 2015, a user identified as Williams2017 received approximately 0.3 BTC (then valued at roughly $70 USD) from an entity called 'www.instantgold.ng' to th
Forgotten Passphrase and Overwritten Wallet.dat: 0.50 BTC Permanently Lost
Software wallet
In May 2015, BitcoinTalk user grovearmada discovered they had lost access to an encrypted Bitcoin wallet containing 0.50 BTC (approximately $115–120 USD at 2015
More 2015 cases
2025 — Coercion
2013 — Passphrase unavailable
2017 — Passphrase unavailable
2015 — Vendor lockout
2024 — Coercion
2021 — Passphrase unavailable
2014 — Vendor lockout
2013 — Vendor lockout
2017 — Vendor lockout
2014 — Passphrase unavailable
2022 — Coercion
2019 — Vendor lockout
2018 — Vendor lockout
2017 — Device loss
2016 — Passphrase unavailable
2023 — Coercion
2017 — Seed phrase unavailable
2022 — Vendor lockout
2014 — Seed phrase unavailable
All cases