Part of the CustodyStress archive of observed Bitcoin custody incidents
Survived
Cases where access was eventually recovered despite the custody stress event. These cases document the conditions and recovery paths that made access possible.
Surviving-outcome cases document what made recovery possible after a custody stress event. The most common stress condition in surviving cases is passphrase-unavailable cases. Cases in this category are the primary source of evidence for what recovery conditions and paths are structurally viable.
0
Blocked
0
Constrained
89
Survived
0
Indeterminate
0% of determinate cases resulted in blocked or constrained access.
89 observed cases
Survived
89 (100%)
Computer Crash with wallet.dat Backup: Bitcoin Core Recovery Without Private Key Export
Software wallet
In February 2018, a Bitcoin Core user experienced a total computer crash requiring complete system reinstallation. The user had previously used an Armory wallet
Paper Wallet QR Code Case Mismatch: Single Character Locked Access for 2.5 Years
Software wallet
Al Reno generated an offline paper wallet using bitaddress.org in August 2018, manually printing both public and private keys with QR codes to physical paper. H
Bither Desktop Wallet Application Crash: 3-Year Recovery via Password Rediscovery
Software wallet
Sygun created a Bither wallet in March 2018 holding approximately 0.019 BTC. At an unspecified point, the Bither application ceased launching entirely—double-cl
MultiBit Classic Password Lock: Recovery Through Backup Key File Import
Software wallet
A BitcoinTalk user (cluuze130) deposited Bitcoin into MultiBit Classic approximately one year before attempting withdrawal in February 2018. At the time of depo
Blockchain.info Wallet Access Failure: Platform Login System Change (2017)
Exchange custody
In March 2014, a user created a Blockchain.info-hosted wallet and received a 12-word recovery passphrase as the sole access credential. The user documented the
Forgotten Bata Wallet Passphrase Recovered by Professional Service
Software wallet
On August 1, 2017, a BitcoinTalk user operating under the handle InvestMeDaddy posted a recovery request after losing access to a Bata desktop cryptocurrency wa
Non-Standard Recovery Phrase Recovery: Blockchain.info 2013 Wallet with Double Encryption
Exchange custody
In June 2017, a user attempted to recover Bitcoin stored in a blockchain.info wallet opened in December 2013, approximately four years prior. Access to the acco
Mark Frauenfelder's 7.4 BTC: Seed Phrase Discarded by Housecleaner, Recovered via Hardware Vulnerability
Hardware wallet (single key)
Mark Frauenfelder, editor-in-chief of Boing Boing and Wired contributor, purchased 7.4 Bitcoin in January 2016 for approximately $3,000 and transferred it to a
Wallet.dat Corruption After Accidental Drive Format — Recovery via Data Recovery and Pywallet
Software wallet
In July 2017, AleksTo, a newcomer to Bitcoin, accidentally formatted their hard drive, destroying the only local copy of their wallet.dat file. The user immedia
Armed Kidnapping for Hardware Wallet Access: $1.8M Ether Theft — New York 2017
Hardware wallet with passphrase
On November 4, 2017, Louis Meza, 35, of Jersey City, New Jersey, orchestrated a sophisticated attack against a personal acquaintance in New York City. Meza arra
Forgot Trezor PIN and Seed Words: $30,000 Bitcoin Recovery
Hardware wallet (single key)
In 2017, during Bitcoin's price surge, a user documented their experience losing access to a Trezor hardware wallet containing approximately $30,000 in Bitcoin.
Forgotten Trezor PIN and Lost Seed Words: $30,000 Bitcoin Recovery
Hardware wallet (single key)
In 2017, a Bitcoin holder using a Trezor hardware wallet lost access to approximately $30,000 worth of Bitcoin after forgetting both the device PIN and the back
Colorado Bitcoin Investor Death: Family Discovery and Coinbase Estate Transfer 2017
Exchange custody
A Colorado-based Bitcoin investor died suddenly in 2017 without informing his family of his cryptocurrency holdings. The family had no initial awareness that he
Trezor PIN and Seed Words Forgotten: $30,000 Bitcoin Recovery
Hardware wallet (single key)
In October 2017, a Trezor hardware wallet user discovered they had forgotten both their PIN and recovery seed words, creating a dual-layer access barrier to app
Hidden Line Feed Character Blocks Bitcoin Core Wallet Access
Software wallet
In February 2017, scutzi128 documented a Bitcoin Core wallet access failure on the Bitcoin Technical Support forum. The user had encrypted their wallet with a 2
Corrupted 2013 wallet.dat Recovery via Community-Guided Disk Scanning
Software wallet
In December 2017, a macOS Bitcoin Core user attempted to restore access to two wallet.dat files created in late 2013. The user had downloaded a contemporary ver
Colorado Estate: Bitcoin Recovered via Coinbase After Sudden Death (2017)
Exchange custody
A Colorado resident in his twenties died unexpectedly in 2017, leaving his family to navigate an unanticipated cryptocurrency holding. The discovery came only a
Block.io Custodial Lockout: 2FA Authentication Failure and Support-Dependent Recovery
Exchange custody
On January 18, 2016, a BitcoinTalk user identified as 'statue' reported being locked out of their Block.io online wallet after entering an incorrect two-factor
Corrupted Encrypted wallet.dat Recovered via Partition-Level Recovery
Software wallet
In March 2016, a Bitcoin Core user discovered their only backup of an encrypted wallet.dat file had become corrupted, likely due to improper shutdown of Bitcoin
BIP39 Passphrase Confusion: How a Mobile PIN Hid Bitcoin for Five Years
Software wallet
In mid-2016, the user's Android device failed. They recovered their MyCelium wallet using their seed phrase but found all pre-2016 Bitcoin gone. The wallet show
Bitcoin Core Wallet Corruption: Selective Key Decryption Failure and Community Recovery
Software wallet
Henke created an encrypted wallet backup on December 20, 2015, containing approximately 4 BTC. After refreshing his Windows 7 system and reinstalling Bitcoin Co
Deleted Temporary Wallet Recovery via Private Key Forensic Extraction
Software wallet
In September 2015, a Bitcoin user known as dooglus encountered a self-imposed custody failure during a transaction resend operation. After noticing an unconfirm
Recovering Deleted Bitcoin Core wallet.dat via pywallet: Device Loss and Forensic Key Extraction
Software wallet
Edgar's Bitcoin Core wallet became inaccessible in 2015 when the wallet.dat file was removed from the active system while the Bitcoin Core client remained open.
Hard Drive Format Recovery: 2 BTC Restored via Sector Scanning and wallet.dat Reconstruction
Software wallet
In approximately 2015, marilyn4325 formatted a hard drive and installed Windows 10, intending to preserve wallet data via backup first. However, the backup beca
Recovery of Dormant Blockchain.info Wallet via Legacy 20-Word Mnemonic (2017)
Exchange custody
Roland808, a BitcoinTalk user, discovered a text file on their computer in March 2017 dated from 2014 containing a label 'bitcoin nmemonic' followed by 20 rando
Outcome states
Translate