Part of the CustodyStress archive of observed Bitcoin custody incidents
Halving Cycle 4 (2021–2024) — Exchange custody
Exchange custody failures from Halving Cycle 4 (2021–2024). The FTX, Celsius, Voyager, and BlockFi collapses in 2022 constitute the largest single-cycle cluster of institutional custody failures in the archive's history.
39 cases in this intersection. 41% of determinate cases resulted in a blocked outcome and 5% in access survived. The most common recovery path is exchange support.
9
Blocked
12
Constrained
1
Survived
17
Indeterminate
95% of determinate cases resulted in blocked or constrained access.
39 observed cases
Blocked
9 (23%)
Constrained
12 (31%)
Survived
1 (3%)
Indeterminate
17 (44%)
Freewallet Account Suspension: Institutional Custody Lock-In on First Withdrawal
Exchange custody
On October 14, 2022, a BitcoinTalk user (ilgust12) reported a custody access failure with Freewallet.org, a custodial online wallet service. The user had deposi
Paxful Insolvency: Withdrawal Request Trapped in Administrative Limbo
Exchange custody
Paxful, a peer-to-peer Bitcoin marketplace, announced its closure between 2021 and 2022. One user failed to notice the shutdown notification amid email volume a
Blockchain.com 2014 Wallet: 0.5 BTC Locked by Forgotten Password and Lost Recovery Phrase
Exchange custody
A BitcoinTalk user reported in October 2021 that their friend had purchased approximately 0.5 Bitcoin on Blockchain.com in 2014. The wallet became completely in
Valid Seed Phrase, Inaccessible Address: Coinbase Derivation Path Incompatibility
Exchange custody
In January 2021, forum user Folio sought help accessing Bitcoin held in a friend's Coinbase wallet. The friend had provided the seed phrase, but Folio could not
Blockchain.info Wallet Access Blocked by Lost Email Authentication
Exchange custody
In May 2021, user Gy.sahani located a text file backup created in 2015 containing full credentials for a Blockchain.info hosted wallet: a 20-word mnemonic phras
Blockchain.info Legacy Wallet Access Loss: Password Forgotten, Recovery Phrase Format Incompatible
Exchange custody
In April 2021, a Bitcoin holder discovered they could no longer access a Blockchain.info wallet opened in 2014 after forgetting the account password. The platfo
Blocktrail Wallet Recovery: Lost Password, Multiple Backup Seeds, Platform Tool Failure
Exchange custody
LSU777, a BitcoinTalk forum user, attempted recovery of a Blocktrail-hosted wallet created in the pre-fork era (circa 2016) after losing the primary password. T
Ninki Wallet Recovery Failure: Seed Phrase Insufficient Without Derivation Path Documentation
Exchange custody
Ninki was an online wallet service that ceased operation, trapping user funds behind a discontinued platform. The user Sycorax21 held the theoretically complete
BitMart Exchange Security Breach: $196M Stolen from Unprotected Hot Wallets
Exchange custody
BitMart, a cryptocurrency exchange, suffered a major security breach on December 4–5, 2021, when attackers obtained private keys controlling two internet-connec
BCH Sent to CashApp Bitcoin Wallet: Funds Locked to Platform Control
Exchange custody
In March 2021, a user initiated a Bitcoin Cash withdrawal from a forex broker but selected the wrong asset type, causing approximately $1,600 BCH to be sent to
Coinbase Wallet Lockout with Corrupted Google Drive Backup
Exchange custody
In June 2021, a Coinbase Wallet user reported being locked out of their account but believed recovery was possible because they had exported a backup file to Go
Blockchain.com KYC Re-Verification Lockout: 30-Day Withdrawal Freeze
Exchange custody
In October 2021, a Blockchain.com user encountered a mandatory identity verification step during login—a process previously completed without friction. The veri
Liquid Exchange $80M Hack (August 2021): Withdrawal Freeze, FTX Bailout, Full Acquisition
Exchange custody
On August 19, 2021, Japanese cryptocurrency exchange Liquid discovered that hackers had compromised its warm wallet infrastructure and transferred approximately
AscendEX Exchange $78M Hot Wallet Breach — December 2021
Exchange custody
On December 11, 2021, AscendEX (formerly BitMax) disclosed a significant security breach affecting its hot wallet infrastructure. Approximately $78 million in c
Browse by halving cycle and custody type
Halving Cycle 4 (2021–2024) — Hardware wallet (single key)
Halving Cycle 4 (2021–2024) — Software wallet
Halving Cycle 3 (2017–2020) — Exchange custody
Halving Cycle 3 (2017–2020) — Software wallet
Halving Cycle 3 (2017–2020) — Hardware wallet (single key)
Halving Cycle 2 (2013–2016) — Software wallet
Halving Cycle 2 (2013–2016) — Exchange custody
Halving Cycle 1 (2009–2012) — Software wallet
Halving Cycle 1 (2009–2012) — Exchange custody
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