Part of the CustodyStress archive of observed Bitcoin custody incidents
Partial Documentation — Passphrase unavailable
Cases where partial documentation existed at the time of a passphrase failure. Partial documentation — typically a seed phrase without the passphrase, or instructions without the key credentials — was insufficient to restore access.
172 cases in this intersection. 58% of determinate cases resulted in a blocked outcome and 35% in access survived. The most common recovery path is password bruteforce.
28
Blocked
3
Constrained
17
Survived
124
Indeterminate
65% of determinate cases resulted in blocked or constrained access.
172 observed cases
Blocked
28 (16%)
Constrained
3 (2%)
Survived
17 (10%)
Indeterminate
124 (72%)
Passphrase Recovery Success and OPSEC Failure: 2014 WalletRecoveryServices Case
Software wallet
A Bitcoin holder in 2014 created private keys but lost the passphrase required to access them. The funds remained locked for an unknown duration until the owner
10.5 BTC Locked in Electrum: Forgotten Passphrase, Public Recovery Attempt Failed
Software wallet
In October 2016, a Bitcoin holder transferred 10.511 BTC from a Bitcoin Core wallet stored on a thumb drive to Electrum. The motivation was straightforward: the
241 BTC Trezor Custody Loss: Forgotten PIN and Failed Seed Recovery
Hardware wallet (single key)
A Bitcoin holder transferred 241 BTC to a Trezor hardware wallet in late 2015, securing it with a 9-digit PIN. The user documented the seed phrase and initially
BIP38 Paper Wallet: Seven-Year Inaccessibility Resolved via Single-Character Error
Software wallet
In 2017, an individual encrypted a paper wallet using BIP38 encryption, protecting it with a passphrase derived from their favorite band—a mnemonic they believe
Second Password Lost on Blockchain.info — 0.3 BTC Rendered Inaccessible
Exchange custody
A Bitcoin holder maintained approximately 0.3 BTC on Blockchain.info, a popular web-based wallet service that was standard during the early-to-mid 2010s. The ac
1 BTC Locked Behind Forgotten Electrum Passphrase: Professional Cracking Effort Failed
Software wallet
A Reddit user received 1 BTC and secured it using Electrum, a popular Bitcoin desktop wallet, with a password-protected encrypted file. The user later forgot th
Trezor Hardware Wallet: 0.1 BTC Inaccessible After PIN Loss and Seed Destruction
Hardware wallet (single key)
A Trezor hardware wallet user held 0.1 Bitcoin on the device approximately two years after initial purchase. The recovery seed phrase had been written down on p
4 BTC Lost Behind Forgotten Passphrase After Ledger PIN Lockout
Hardware wallet with passphrase
The user maintained a Ledger Nano S hardware wallet configured with two separate accounts: a primary account secured by a 24-word BIP39 seed phrase stored in co
Stefan Thomas and the IronKey Trap: 7,002 Bitcoin, 2 Attempts Left
Hardware wallet (single key)
Stefan Thomas, a programmer, received 7,002 BTC in 2011 as payment for creating an animated educational video about Bitcoin. He stored the private keys on an Ir
Developer Locked Out of $240 Million Bitcoin After Forgetting Hardware Wallet Passphrase
Hardware wallet with passphrase
A cryptocurrency developer became unable to access approximately $240 million in Bitcoin stored on a hardware wallet after forgetting the device's passphrase. T
IronKey Password Recovery: Developer Regains Access to $240M Bitcoin
Hardware wallet with passphrase
In the early 2010s, a software developer stored Bitcoin on an IronKey encrypted USB drive, securing it with a passphrase generated by RoboForm password manager.
Seven-Year Bitcoin Wallet Lockout: Passphrase Typo and Recovery Without Backup
Software wallet
A Bitcoin holder lost access to a self-custodied wallet for seven years after entering an incorrect passphrase derivative. The error locked the private key behi
170 BTC Passphrase Lockout: Year-Long Inaccessibility Resolved by Memory Recovery
Software wallet
In early 2011, an investor acquired approximately 170 BTC at roughly $10 per coin, storing the funds in Bitcoin-Qt, the primary self-custody software wallet ava
Seed Phrase and Wallet Password Lost in Personal Journal
Software wallet
A Bitcoin holder maintained a split custody arrangement, allocating approximately half their stack to a custodial exchange and the remainder to self-custody. Th
BlueWallet Password Lock Prevents Seed Phrase Restoration
Software wallet
A BlueWallet user set a password to protect their wallet, then forgot it. Standard custody protocol suggested the recovery seed phrase—held safely in written fo
Stefan Thomas: 7,002 Bitcoin Inaccessible on IronKey With 2 Password Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas, a German-born software developer based in San Francisco, accumulated 7,002 Bitcoin over years of work in the technology sector. In the early-to-m
Trezor Hardware Wallet: Passphrase Forgotten, Recovery Seed Insufficient
Hardware wallet with passphrase
A Bitcoin holder configured a Trezor hardware wallet using both a 24-word recovery seed and an optional passphrase feature for additional security. When returni
Major Bitcoin Holder Recovers 58,915 BTC After 7-Year Access Loss
Software wallet
A Bitcoin holder with substantial holdings lost access to their wallet containing 58,915 BTC approximately 7 years prior to recovery. The loss was caused by a s
0.7 BTC Trapped in Unencrypted Change Address: Bitcoin Core Legacy Wallet
Software wallet
A Bitcoin user mined cryptocurrency in the early era using an unencrypted Bitcoin Core wallet.dat file. Years later, he encrypted the wallet software and execut
MultiBit 5.1 Password Authentication Failure After Windows 10 System Update
Software wallet
A MultiBit 5.1 user experienced catastrophic access failure following a Windows 10 system update. The wallet software subsequently rejected the user's correct p
Corrupted Encrypted Wallet.dat: 100 BTC Recovery Attempt via Pywallet
Software wallet
A user identified as chunglam posted on BitcoinTalk seeking assistance recovering approximately 100 BTC stored in a corrupted wallet.dat file protected by Bitco
Bitcoin Core Wallet Passphrase Lost: Professional Recovery at 20% Fee
Software wallet
A Bitcoin Core wallet owner lost access to their encrypted wallet.dat file after forgetting the passphrase used to protect it. The user attempted independent re
Browse by documentation and stress
Partial Documentation — Seed phrase unavailable
Present and Interpretable — Vendor lockout
Partial Documentation — Device loss
Partial Documentation — Vendor lockout
Present and Interpretable — Coercion
Partial Documentation — Coercion
Present and Interpretable — Passphrase unavailable
Present and Interpretable — Seed phrase unavailable
Partial Documentation — Owner death
Present and Interpretable — Device loss
Present but Ambiguous — Passphrase unavailable
Partial Documentation — Legal or authority constraint
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