CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
PartialBlocked

Partial Documentation — Blocked

Cases where partial documentation existed but Bitcoin access was permanently blocked. Incomplete records — a seed phrase without a passphrase, account credentials without recovery codes — were insufficient to complete recovery.

161 cases in this intersection. 100% of determinate cases resulted in a blocked outcome. The most common recovery path is no path available.

Archive analysis — 161 cases
Outcomes
100% of determinate cases resulted in blocked access — 31 percentage points above the archive-wide average of 69%. Only 0% resulted in recovered access — one of the lower survival rates in the archive.
Custody type
44% of cases involved software wallet, followed by exchange custody at 30%.
Documentation
100% of cases had partial documentation — insufficient to complete recovery without the holder's direct involvement.
Structural dependency
77% of cases carry a single-person knowledge dependency tag — the most common structural factor in this subset.
161
Blocked
0
Constrained
0
Survived
0
Indeterminate

100% of determinate cases resulted in blocked or constrained access.

161 observed cases
Blocked
161 (100%)
Freebitco.in Account Lockout: Password Reset Emails Failed During Platform Collapse
Exchange custody
Blocked 2025
In October 2025, a long-term Freebitco.in user identified as Lawliet82 reported sudden account access denial despite knowing the correct password and having suc
Los Angeles Wildfire Destroys Only Seed Phrase Backup — Total Loss
Software wallet
Blocked 2025
In January 2025, a Reddit user reported that their 70-year-old aunt had lost her entire cryptocurrency savings during the Los Angeles wildfires. The aunt had st
Masis Erkol: Forced Cryptocurrency Transfer Under Physical Duress in Pattaya
Unknown custody system
Blocked 2025
In January 2025, Masis Erkol was forcibly restrained in a condominium in Pattaya, Thailand and coerced to transfer approximately $290,000 in cryptocurrency to h
Jeju Island Hotel Robbery: Four Chinese Suspects Steal 85M Won Cryptocurrency at Knifepoint
Unknown custody system
Blocked 2025
In February 2025, a man was lured to a hotel room on Jeju Island, South Korea, where four Chinese suspects attacked him with a knife and stole approximately 85
Kharkiv Kidnapping: 83,000 USDT Transferred Under Physical Coercion
Unknown custody system
Blocked 2025
In October 2025, a man in Kharkiv, Ukraine was abducted by three individuals posing as military personnel. The attackers zip-tied the victim, subjected him to p
Armed Home Invasion: Family Forced to Complete $36K Crypto Transfer Under Duress
Software wallet
Blocked 2025
In September 2025, two armed brothers from Texas invaded a home in Grant, Minnesota and held the occupants hostage at gunpoint for approximately nine hours. The
Tierp Farming Family Robbed of Millions in Cryptocurrency — Four Arrested
Hardware wallet (single key)
Blocked 2025
In September 2025, Swedish police arrested four individuals in connection with an armed robbery of a farming family near Tierp, Sweden. The victims lost million
Kidnapping and Coerced Bitcoin Transfer in Karachi, Pakistan
Unknown custody system
Blocked 2025
In April 2025, a man named Ismail was kidnapped by an armed gang in PIB Colony, Karachi, Pakistan. The perpetrators posed as police officers to gain access and
La Rochelle Home Invasion: Cryptocurrency Investor Held Captive, Forced Transfers of ~$10M
Unknown custody system
Blocked 2025
In December 2025, three assailants forcibly entered the residence of a cryptocurrency investor in La Rochelle, France. The attackers held the investor and his p
Sallanches Kidnapping: Retired Couple Extorted for €8 Million Cryptocurrency
Unknown custody system
Blocked 2025
In late December 2025, a retired couple residing in Sallanches, Haute-Savoie, France became the target of a kidnapping orchestrated by criminals seeking €8 mill
Lost Phone Containing All Wallets; $300 Trapped in Unknown Address
Software wallet
Blocked 2025
On July 7, 2025, a user copied what they believed to be their own wallet address from their phone's clipboard and sent $300 in Bitcoin to it. The transaction co
Trezor Model T Passphrase Loss: 0.7175 BTC On-Chain, Inaccessible
Hardware wallet with passphrase
Blocked 2025
In late December 2025, jwsutherland transferred approximately 0.7175 BTC from the Canadian exchange Newton to a native SegWit (bech32) address generated by a Tr
Inherited Bitcoin Core Wallet with Forgotten Passphrase: No Technical Recovery
Software wallet
Blocked 2025
In May 2025, a user posted to Bitcoin Stack Exchange describing an inheritance custody failure: their father created a Bitcoin Core wallet years prior and then
Sweden: Kidnapping and Torture to Force Bitcoin Transfer
Unknown custody system
Blocked 2025
In March 2025, a 30-year-old man in Sweden was kidnapped by an organized gang and transported to a remote wooded location. The captors subjected him to severe p
Jeju Island Luxury Hotel Robbery: OTC Trader Loses $580K to Armed Gang
Unknown custody system
Blocked 2025
In January 2025, a Chinese national operating as an over-the-counter (OTC) cryptocurrency trader arranged to meet a group of six individuals at a luxury hotel o
Bitcoin Sent to Closed Cash App Account: Permanent Loss
Exchange custody
Blocked 2025
A Bitcoin holder attempted to deposit cryptocurrency into a Cash App account, unaware that the account had already been closed by the platform for terms-of-serv
Paris Crypto Kidnapping: 20-Year-Old Abducted for €40,000 Ransom
Unknown custody system
Blocked 2025
In February 2025, a 20-year-old cryptocurrency investor in Paris became the target of a coordinated kidnapping scheme. A woman contacted him posing as a potenti
Blockchain.com Non-HD to HD Wallet Migration: Imported Address Bitcoin Inaccessible
Exchange custody
Blocked 2024
In 2016, user serega634 maintained a Bitcoin wallet on Blockchain.com, then a widely-used custodial online wallet platform. At an unspecified later date, the us
BRD Wallet Access Loss: Incomplete Backup, Missing Seed Phrase
Exchange custody
Blocked 2024
MLNiemczyk2411 created a BRD wallet several years before November 2024 but neglected to properly document the recovery materials. During wallet initialization,
100 Bitcoin Lost on Unbackedup USB Flash Drive: Early Adopter Custody Failure
Software wallet
Blocked 2024
A BitcoinTalk forum user known as 'oktana' disclosed in March 2024 the loss of 100 bitcoins stored on a USB flash drive. The coins were acquired during Bitcoin'
Armed Home Invasion in Bangkok: $2M Cryptocurrency Stolen from Ke Jibao
Unknown custody system
Blocked 2024
In August 2024, four Chinese nationals forcibly entered a gated residential estate in Bangkok, Thailand, and conducted an armed robbery targeting Ke Jibao. The
Montreal Kidnapping: Young Couple Robbed of $25,000 in Cryptocurrency
Unknown custody system
Blocked 2024
In March 2024, a criminal gang of four individuals kidnapped a young couple in Montreal, Quebec. During the incident, the victims were coerced into transferring
Arsalan Malik: $340,000 Bitcoin Transfer Under Armed Duress in Karachi
Software wallet
Blocked 2024
In December 2024, Arsalan Malik, a cryptocurrency trader based in Karachi, Pakistan, was abducted by five armed men traveling in a vehicle styled to resemble a
50–100 Bitcoin Lost on Old Hard Drive Due to Missing Passphrase
Software wallet
Blocked 2024
In December 2024, a professional contacted Stack Exchange reporting that a colleague possessed 50–100 bitcoins stored on an old hard drive in a bitcoin-qt walle
Gabriel Di Noto: Cryptocurrency Coercion and Murder in Argentina
Unknown custody system
Blocked 2024
Gabriel Di Noto was an accountant and active cryptocurrency trader based in Villa Carlos Paz, Argentina. In September 2024, he met a woman through the Tinder da
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Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.

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