CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00240

Documentation absent — unknown (2015)

Indeterminate
Case description
A mining pool that had been paying rewards since 2012 updated its payout address management system in July 2015. The migration corrupted historical payout records for approximately 200 addresses. Miners who had been with the pool since its early days could not verify their lifetime payout history and had no way to confirm whether outstanding owed rewards had been correctly included in the migration.
Custody context
Stress conditionDocumentation absent
Custody systemUnknown custody system
OutcomeIndeterminate
DocumentationUnknown
Year observed2015
CountryUnknown
Structural dependencies observed
Undocumented procedureInstitutional cooperation required
What this illustrates
Nobody had written down how to get back in. That knowledge existed only in the owner's head. It's not clear whether anyone ever regained access.
Outcome interpretation
Not enough information is available to determine the outcome.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving documentation absent
193 cases involve documentation absent 20 cases involve unknown custody system View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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