Part of the CustodyStress archive of observed Bitcoin custody incidents
Undocumented Procedure
Cases where the recovery procedure was never documented or the documentation was insufficient to reconstruct access.
73% of determinate cases in this category resulted in a blocked outcome.
174
Blocked
11
Constrained
52
Survived
309
Indeterminate
78% of determinate cases resulted in blocked or constrained access.
546 observed cases
Blocked
174 (32%)
Constrained
11 (2%)
Survived
52 (10%)
Indeterminate
309 (57%)
Lost Electrum Wallet Password (2 BTC) – No Recovery Path Identified
Software wallet
In September 2016, a BitcoinTalk forum user with username Ashkaan posted a public bounty request seeking professional assistance to recover access to an Electru
Encrypted Wallet Recovery Without Passphrase: pywallet's Hard Limit
Software wallet
In April 2016, BitcoinTalk user sparkybtc posted about recovering cryptocurrency from a formatted hard drive containing Bitcoin CPU-mined around 2011 and Dogeco
Smartphone Wallet Reset Without Backup: 15 BTC Private Key Unverified
Software wallet
In November 2016, a user identified as 'Farer' created a Bitcoin wallet on a smartphone and accumulated 15 bitcoins. Approximately one year later, the user rese
Kevin Durant Locked Out of Coinbase Bitcoin Account for 9 Years After 2016 Purchase
Exchange custody
Kevin Durant purchased Bitcoin on Coinbase in September 2016 at approximately $650 per coin, following repeated conversations with Golden State Warriors teammat
Electrum Wallet Password Loss: 4 BTC Inaccessible Without Seed Backup
Software wallet
On April 6, 2016, Andi300 posted on forum.bitcoin.com describing an immediate custody failure: the user had just received 4 BTC but was unable to send or access
Andreas1324 Permanently Locked Out of Electrum Wallet: Forgotten Password, No Seed Backup (May 2016)
Software wallet
In May 2016, a BitcoinTalk user posting as Andreas1324 opened a public thread in the Electrum wallet subforum describing complete loss of access to a wallet hol
Blockchain.info Wallet Password Loss: No Recovery Options — February 2016
Exchange custody
In February 2016, a BitcoinTalk user posted on behalf of a friend who had lost the password to a Blockchain.info hosted wallet. The friend retained only an iden
10 Million Dogecoins Inaccessible After Forgotten Spending PIN on Android Wallet
Software wallet
In January 2016, a user accumulated approximately 10 million Dogecoins (valued at roughly $1,500 USD) on an Android Langerhans wallet over one week. The coins w
Blockchain.com Wallet (2016): Partial Password Recovery Attempt, Seed Phrase Absent
Exchange custody
The subject created a Blockchain.com account in 2016 and deposited approximately 0.03 BTC (valued at roughly $20 at 2016 exchange rates of $600/BTC). Immediatel
Online Wallet Password Lost Without Seed Phrase Backup
Exchange custody
In November 2017, a BitcoinTalk user (mattmaxx) discovered they had lost access to an online Bitcoin wallet created approximately one year earlier on a laptop t
Blockchain.info Wallet Access Lost After SD Card Automatic Format During Device Migration
Exchange custody
In June 2016, a Blockchain.info user with the handle 'Graver' lost access to their Bitcoin holdings following a device migration that exposed the fragility of s
Watching-Only Wallet With Lost Seed Phrase: Password Insufficient for Recovery
Software wallet
In June 2016, a BitcoinTalk user identified as Tully96 posted in the Wallet Software forum seeking help after discovering they had lost access to Bitcoin stored
Corrupted Encrypted wallet.dat Recovered via Partition-Level Recovery
Software wallet
In March 2016, a Bitcoin Core user discovered their only backup of an encrypted wallet.dat file had become corrupted, likely due to improper shutdown of Bitcoin
BIP39 Passphrase Confusion: How a Mobile PIN Hid Bitcoin for Five Years
Software wallet
In mid-2016, the user's Android device failed. They recovered their MyCelium wallet using their seed phrase but found all pre-2016 Bitcoin gone. The wallet show
Deleted Encrypted Wallet Without Backup: Private Keys Lost
Software wallet
In November 2016, a Bitcoin Stack Exchange user posted about deleting their wallet file during a computer wipe, having never created a backup. The user had conv
Electrum Wallet Loss After Hard Disk Failure: No Seed Phrase or Backup
Software wallet
In March 2016, a BitcoinTalk user operating under the handle 'knowhow' experienced total loss of access to an Electrum Bitcoin wallet after their hard drive fai
Blockchain.info Legacy Wallet: Mnemonic Present, Backup File Present—Funds Inaccessible
Exchange custody
In 2015, the user created a Blockchain.info wallet and purchased Bitcoin, then implemented two backup strategies: a 17-word legacy mnemonic phrase and an encryp
Electrum 8-Word Seed Recovery: Funds Visible on Blockchain, Wallet Shows Zero Balance
Software wallet
In 2015, forum user Braden_Hearn encountered a custody access failure after accidentally sending approximately $1000 USD worth of Bitcoin to an address controll
James Howell Bitcoin Hard Drive: Decade-Long Landfill Recovery Attempt Denied
Software wallet
James Howell, a Bitcoin holder from the 2014–2015 era when Bitcoin traded below $1,000, discarded a hard drive containing his private keys while cleaning his of
Bitcoin Core Wallet Corruption: Selective Key Decryption Failure and Community Recovery
Software wallet
Henke created an encrypted wallet backup on December 20, 2015, containing approximately 4 BTC. After refreshing his Windows 7 system and reinstalling Bitcoin Co
Lost BIP38 Passphrase on Paper Wallet: 256 Case Combinations, No Documentation
Software wallet
In March 2015, a user known as 'germanuniv' created a paper wallet using bitaddress.org with BIP38 encryption enabled. To generate the passphrase, the user deri
Deleted Temporary Wallet Recovery via Private Key Forensic Extraction
Software wallet
In September 2015, a Bitcoin user known as dooglus encountered a self-imposed custody failure during a transaction resend operation. After noticing an unconfirm
Recovering Deleted Bitcoin Core wallet.dat via pywallet: Device Loss and Forensic Key Extraction
Software wallet
Edgar's Bitcoin Core wallet became inaccessible in 2015 when the wallet.dat file was removed from the active system while the Bitcoin Core client remained open.
Zombie Paintball Incident: Written Password Loss Blocks Access to $20K Bitcoin
Software wallet
Luke purchased his first Bitcoin around 2013 for approximately $200 and continued accumulating holdings over roughly two years, investing between $15,000 and $2
Father Died in 2015 With Bitcoin: Daughter Searches 200 USBs, Finds Nothing
Software wallet
A father purchased Bitcoin in the early 2010s, a decision that created friction within his marriage. He died unexpectedly in 2015 without documenting his holdin
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