Part of the CustodyStress archive of observed Bitcoin custody incidents
Shared Service Dependency — Constrained
Cases where shared vendor root dependency produced a constrained recovery. Some access was restored through claims processes or alternative channels.
54 cases in this intersection. 0% of determinate cases resulted in a blocked outcome. The most common recovery path is exchange support.
0
Blocked
54
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
54 observed cases
Constrained
54 (100%)
Blockchain.info 2FA Email Delivery Failure — December 2017 Access Lock
Exchange custody
In early December 2017, the user crando discovered they could not access their Blockchain.info hosted wallet after the platform failed to deliver two-factor aut
CHBTC Bitcoin Withdrawal Suspension Under PBOC Regulatory Order (February–mid-2016)
Exchange custody
In late January and early February 2016, China's People's Bank (PBOC) convened meetings with major Bitcoin exchanges to mandate upgraded Know Your Customer (KYC
Cryptsy Exchange: 13,000 BTC Theft Concealed, Ponzi Operations, Founder Flight (2014–2016)
Exchange custody
Cryptsy, a Florida-based cryptocurrency exchange operated by Paul Vernon (online alias 'Big Vern'), suffered a critical security breach in July 2014 when attack
Poloniex Suspends New Hampshire Operations, Forces User Withdrawals by October 6, 2016
Exchange custody
In September 2016, Poloniex, a major US-based cryptocurrency exchange known for altcoin trading, announced a service suspension affecting all New Hampshire resi
OKCoin Bitcoin Withdrawal Freeze: PBOC Regulatory Action Extends 4 Months (February–June 2016)
Exchange custody
The People's Bank of China initiated regulatory inspections of OKCoin, Huobi, and BTCC in early January 2016, identifying serious compliance gaps: illegal margi
Huobi Bitcoin Withdrawal Freeze: 4-Month Regulatory Lockout (February–June 2016)
Exchange custody
Huobi, one of China's largest cryptocurrency exchanges, was subject to a January 2016 People's Bank of China (PBOC) inspection that also targeted OKCoin and BTC
BTCC and Major Chinese Exchanges Freeze Bitcoin Withdrawals Under PBOC Compliance (Feb–Jun 2016)
Exchange custody
BTCC (BTCChina), founded in 2011 and led by CEO Bobby Lee, was one of the world's oldest and largest Bitcoin exchanges. In January 2016, the People's Bank of Ch
Cryptsy Exchange Insolvency: 2014 Hack Concealed Until 2015 Withdrawal Freeze
Exchange custody
Cryptsy, a Florida-registered multi-currency exchange founded in 2013, suffered a significant security breach in 2014 that compromised user Bitcoin and altcoin
Vault of Satoshi Exchange Closure: Institutional Custody Dependency and Forced Withdrawal Deadline
Exchange custody
Vault of Satoshi, a Canadian cryptocurrency exchange launched in October 2013, announced permanent closure effective February 5, 2015. The platform had differen
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
igot, an Australian Bitcoin exchange operated by Remi Fabre under the digital.cc domain, entered a state of operational dysfunction beginning in August 2015. Us
Kraken Exchange DDoS Attack — Users Locked Out During November 2015 Extortion Siege
Exchange custody
Kraken, a US-registered cryptocurrency exchange founded in 2011, received an extortion letter in November 2015 demanding Bitcoin payment in exchange for cancell
Bitstamp Exchange Hack — 19,000 BTC Stolen via Employee Phishing, January 2015
Exchange custody
On January 4, 2015, Bitstamp discovered that operational hot wallets held approximately 19,000 BTC had been compromised. The Luxembourg-based exchange, a primar
OKCoin Halts US Customer Access (August 2015): Regulatory Exclusion
Exchange custody
OKCoin, then a top-ten Bitcoin exchange by trading volume, announced on August 31, 2015 that it would cease accepting USD deposits from American users and prohi
Bitfinex May 2015 Hot Wallet Breach: 1,400 BTC Stolen, Trading Suspended
Exchange custody
Bitfinex, a major cryptocurrency exchange operating under Hong Kong incorporation and British Virgin Islands registration, suffered a security breach in May 201
CAVIRTEX Closure and Withdrawal Delays: February–March 2015
Exchange custody
CAVIRTEX, a Canadian Bitcoin exchange, announced its closure on February 17, 2015, following discovery of a database compromise involving older user information
MtGox Civil Rehabilitation Claims Process: Password Reset Barrier
Exchange custody
Following the MtGox collapse, Japan's civil rehabilitation framework opened a formal claims process to distribute recovered assets to affected users. However, a
Mt. Gox Exchange Collapse: 850,000 BTC Lost, 127,000 Creditors Locked Out
Exchange custody
Mt. Gox operated as the dominant Bitcoin exchange in early 2014, processing over 70% of global Bitcoin transactions. On February 7, 2014, the platform abruptly
Mt. Gox Exchange Collapse: 850,000 BTC Lost, 127,000 Creditors, 10-Year Recovery
Exchange custody
Mt. Gox operated as the world's primary Bitcoin exchange from 2006 onward, handling over 70% of global Bitcoin transaction volume at its peak. The platform func
Mt. Gox Withdrawal Crisis: levino's 347-Page Thread Documents SEPA Delays (April 2013)
Exchange custody
On April 18, 2013, BitcoinTalk user levino initiated a withdrawal of Euro proceeds from Mt. Gox, the world's largest Bitcoin exchange at that time. After 14 day
Bitfloor Exchange Closure March 2013: Banking Relationship Failure After Prior Hack
Exchange custody
Bitfloor, a US-based Bitcoin exchange, announced permanent closure on March 17, 2013, after its banking partner terminated the exchange's account without explan
Instawallet Hosted Wallet Shutdown After 2013 Security Breach: Partial User Reimbursement
Exchange custody
Instawallet, operated by French company Paymain (later Paymium), provided frictionless Bitcoin access during the early ecosystem's rapid expansion. The service
Inputs.io Hack: 4,100 BTC Stolen, Partial Refunds October 2013
Exchange custody
Inputs.io was an Australian-hosted Bitcoin wallet service operated by a developer known as TradeFortress. On October 23, 2013, the platform suffered a security
Blockchain.info Access Blocked After Platform Software Update
Exchange custody
A Blockchain.info user experienced sudden access denial to their hosted wallet following a platform software update. The incident occurred in an era when web-ba
Bitcoinica Receivership: 98,000 BTC Lost Across Three Thefts and MtGox Collapse
Exchange custody
Bitcoinica, a Bitcoin margin trading platform incorporated as a New Zealand limited partnership and launched by Zhou Tong in September 2011, suffered a cascade
Tradehill Exchange Shutdown: Users Locked Out After Dwolla Payment Reversal
Exchange custody
Tradehill operated as one of Bitcoin's earliest and most prominent exchanges, second only to Mt. Gox in trading volume and user trust. On February 13, 2012, the
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Device-Dependent Access — Blocked
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Undocumented Recovery Procedure — Blocked
Single-Person Knowledge — Blocked
Device-Dependent Access — Survived
Undocumented Recovery Procedure — Survived
Single-Person Knowledge — Survived
Institutional Cooperation Required — Constrained
Institutional Cooperation Required — Blocked
Shared Service Dependency — Blocked
Passphrase Dependency — Survived
Legal Authority Required — Blocked
Legal Authority Required — Constrained
Single-Person Knowledge — Constrained
Geographic Access Constraint — Blocked
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