Part of the CustodyStress archive of observed Bitcoin custody incidents
Institutional Cooperation Required
Cases where completing recovery required active cooperation from an exchange, custodian, or institution — and that cooperation was unavailable, delayed, or blocked.
Cases where institutional cooperation was required to complete recovery show a 60% blocked rate among determinate cases — and a 5% survival rate. The institution becomes the structural gatekeeper: when cooperation is withheld, delayed, or becomes impossible through insolvency, the recovery path closes entirely.
96
Blocked
57
Constrained
8
Survived
37
Indeterminate
95% of determinate cases resulted in blocked or constrained access.
198 observed cases
Blocked
96 (48%)
Constrained
57 (29%)
Survived
8 (4%)
Indeterminate
37 (19%)
Cryptsy Exchange Insolvency: 2014 Hack Concealed Until 2015 Withdrawal Freeze
Exchange custody
Cryptsy, a Florida-registered multi-currency exchange founded in 2013, suffered a significant security breach in 2014 that compromised user Bitcoin and altcoin
796 Exchange — 1,000 BTC Stolen via Withdrawal Address Redirect (January 2015)
Exchange custody
796 was a Chinese cryptocurrency exchange offering spot and futures trading. In late January 2015, the platform discovered a security breach in which an attacke
Blockchain.info Legacy Wallet: Mnemonic Present, Backup File Present—Funds Inaccessible
Exchange custody
In 2015, the user created a Blockchain.info wallet and purchased Bitcoin, then implemented two backup strategies: a 17-word legacy mnemonic phrase and an encryp
Vircurex Withdrawal Freeze: Timothy Shaw's 12.85 BTC Locked Since 2014
Exchange custody
Timothy Shaw, a Colorado resident, executed a trade on Vircurex on March 24, 2014, converting his entire dogecoin balance into 12.85 BTC. That same morning, Vir
Vault of Satoshi Exchange Closure: Institutional Custody Dependency and Forced Withdrawal Deadline
Exchange custody
Vault of Satoshi, a Canadian cryptocurrency exchange launched in October 2013, announced permanent closure effective February 5, 2015. The platform had differen
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
igot, an Australian-branded Bitcoin exchange later traced to operational infrastructure in India, faced a significant customer crisis in May 2015 when users rep
Digital CC v. igot Exchange: $180,000 Bitcoin Claim, Australian Court Action
Exchange custody
Digital CC, an Australian digital currency company, accumulated approximately $180,000 in Bitcoin holdings or claims held on the igot exchange. Beginning in 201
MintPal/Moolah Exchange Collapse: 3,700 BTC Inaccessible After Ryan Kennedy's Exit Scam
Exchange custody
MintPal was a prominent altcoin exchange serving tens of thousands of users in 2014. Following a July 2014 hack that cost approximately $2 million in VeriCoin,
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
igot, an Australian Bitcoin exchange operated by Remi Fabre under the digital.cc domain, entered a state of operational dysfunction beginning in August 2015. Us
Kraken Exchange DDoS Attack — Users Locked Out During November 2015 Extortion Siege
Exchange custody
Kraken, a US-registered cryptocurrency exchange founded in 2011, received an extortion letter in November 2015 demanding Bitcoin payment in exchange for cancell
KipCoin Exchange Linode Hosting Compromise: October 2014 Breach, February 2015 Disclosure
Exchange custody
KipCoin operated as a custodial Bitcoin exchange running infrastructure on Linode virtual private servers. In June 2014, Linode suffered a security breach that
Otohs: 76 BTC Withdrawal Request Refused by Insolvent Cryptsy (October 2015)
Exchange custody
On October 5, 2015, a Reddit user identified as Otohs submitted a withdrawal request for 76 BTC from his verified Cryptsy account, which carried no withdrawal l
Cryptsy Inactive Account Bitcoin Disappearance (2015)
Exchange custody
In 2015, a Bitcoin holder registered on Cryptsy after acquiring Dogecoin, which they subsequently traded for Bitcoin. The account remained dormant for over a ye
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
In August 2015, the Australian Bitcoin exchange igot ceased all operations and communications, leaving customers unable to access their holdings or funds. Reddi
Bitstamp Exchange Hack — 19,000 BTC Stolen via Employee Phishing, January 2015
Exchange custody
On January 4, 2015, Bitstamp discovered that operational hot wallets held approximately 19,000 BTC had been compromised. The Luxembourg-based exchange, a primar
OKCoin Halts US Customer Access (August 2015): Regulatory Exclusion
Exchange custody
OKCoin, then a top-ten Bitcoin exchange by trading volume, announced on August 31, 2015 that it would cease accepting USD deposits from American users and prohi
ThrillHou v. Cryptsy: Account Lockout, KYC Data Misuse, and Alleged Identity Compromise
Exchange custody
ThrillHou, a Cryptsy user, experienced repeated account lockouts beginning in 2015. When support staff operating under aliases BigJohn and John McPherson repeat
Bitfinex May 2015 Hot Wallet Breach: 1,400 BTC Stolen, Trading Suspended
Exchange custody
Bitfinex, a major cryptocurrency exchange operating under Hong Kong incorporation and British Virgin Islands registration, suffered a security breach in May 201
Cryptsy Freezes 175 BTC: Ukrainian User Blocked by KYC During Armed Conflict
Exchange custody
In 2015, a Reddit user known as alkinsonf held 175 Bitcoin on the popular exchange Cryptsy following an active trading period with no apparent issues. Without w
Coinbase Bitcoin Inheritance Without Estate Plan or Recovery Instructions
Exchange custody
A Bitcoin advocate died by suicide in March, leaving approximately $15,000 USD in Bitcoin held on Coinbase. The deceased had not designated a recovery contact,
BTER Cold Wallet Compromise: 7,170 BTC Stolen, Exchange Suspended (February 2015)
Exchange custody
BTER, a Chinese cryptocurrency exchange, suffered a critical custody failure in February 2015 when its cold wallet—the repository for user Bitcoin deposits and
CAVIRTEX Closure and Withdrawal Delays: February–March 2015
Exchange custody
CAVIRTEX, a Canadian Bitcoin exchange, announced its closure on February 17, 2015, following discovery of a database compromise involving older user information
Cryptsy November 2015: Three Frozen Withdrawals, Unresponsive Support, Hidden Insolvency
Exchange custody
In November 2015, a Cryptsy user publicly identified as Bitcointard filed detailed complaints across The Merkle, Reddit, and Bitcointalk forums describing three
Recovery of Dormant Blockchain.info Wallet via Legacy 20-Word Mnemonic (2017)
Exchange custody
Roland808, a BitcoinTalk user, discovered a text file on their computer in March 2017 dated from 2014 containing a label 'bitcoin nmemonic' followed by 20 rando
Mt. Gox Exchange Collapse: 750,000 Bitcoin Trapped After February 2014 Withdrawal Halt
Exchange custody
Mt. Gox, the world's largest Bitcoin exchange at the time, announced a complete halt to all Bitcoin withdrawals on February 7, 2014. The exchange attributed the
Structural dependencies
By stress condition
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