Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent Access — Blocked
Cases where device-specific access dependency produced a blocked outcome. The device was the only path to the keys — when the device was unavailable, access was permanently terminated.
187 cases in this intersection. 100% of determinate cases resulted in a blocked outcome. The most common recovery path is no path available.
187
Blocked
0
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
187 observed cases
Blocked
187 (100%)
Blockchain.info Wallet: Lost Password and Recovery Phrase on Phone
Exchange custody
In June 2017, a Blockchain.info user posted on Bitcoin Stack Exchange reporting the loss of both their wallet password and 12-word recovery phrase after losing
Deceased Father's Bitcoin Inaccessible: No Keys, No Will, No Documentation
Unknown custody system
In 2017, a Reddit user posted to r/Bitcoin describing their father's death and the discovery that he had owned Bitcoin but left no will, private keys, seed phra
Bitcoin Core Wallet Lost When Computer Discarded Without Backup
Software wallet
In November 2017, a Bitcoin holder posted to Bitcoin Stack Exchange seeking recovery options after a critical custody failure. The user had purchased Bitcoin se
Wallet File Corruption After Windows Reinstall: Litecoin Locked Despite Correct Passphrase
Software wallet
SnowRoll purchased Litecoin on a Windows 10 desktop in April 2017, encrypting the wallet with a self-selected passphrase. After two transactions, the user encou
33.54 BTC Corrupted in Wallet.dat: Binary File Opened in Text Editor
Software wallet
In July 2016 or earlier, ketubi saved a wallet.dat file from Bitcoin Core to a USB drive, intending to create an offline backup. Years later, in December 2017,
1,000+ BTC Permanently Lost: Multiple Hard Drive Formats Destroyed Wallet Data
Software wallet
In 2009, a teenager claiming to be an early Bitcoin adopter received over 1,000 BTC allegedly directly from Satoshi Nakamoto. The user stored the wallet on a de
Electrum Wallet Password Loss: 4 BTC Inaccessible Without Seed Backup
Software wallet
On April 6, 2016, Andi300 posted on forum.bitcoin.com describing an immediate custody failure: the user had just received 4 BTC but was unable to send or access
Andreas1324 Permanently Locked Out of Electrum Wallet: Forgotten Password, No Seed Backup (May 2016)
Software wallet
In May 2016, a BitcoinTalk user posting as Andreas1324 opened a public thread in the Electrum wallet subforum describing complete loss of access to a wallet hol
10 Million Dogecoins Inaccessible After Forgotten Spending PIN on Android Wallet
Software wallet
In January 2016, a user accumulated approximately 10 million Dogecoins (valued at roughly $1,500 USD) on an Android Langerhans wallet over one week. The coins w
James Howell Bitcoin Hard Drive: Decade-Long Landfill Recovery Attempt Denied
Software wallet
James Howell, a Bitcoin holder from the 2014–2015 era when Bitcoin traded below $1,000, discarded a hard drive containing his private keys while cleaning his of
Father Died in 2015 With Bitcoin: Daughter Searches 200 USBs, Finds Nothing
Software wallet
A father purchased Bitcoin in the early 2010s, a decision that created friction within his marriage. He died unexpectedly in 2015 without documenting his holdin
Encrypted Bitcoin Core Wallet Loss: Forgotten Passphrase, Selective Key Export Failure
Software wallet
In October 2015, forum user phantitox reported recovering a wallet.dat file from a damaged hard drive, only to discover the passphrase protecting the encrypted
Blockchain.info iOS Wallet: $3,600 Lost to Missing Mnemonic and Unresettable Password
Exchange custody
In September 2015, TheLoser created a Bitcoin wallet on Blockchain.info using an iOS mobile device. Unlike documented Blockchain.info workflows, the wallet crea
0.3 BTC Lost After Uninstalling Blockchain.info Desktop Wallet Without Backup
Exchange custody
In June 2015, a user identified as Williams2017 received approximately 0.3 BTC (then valued at roughly $70 USD) from an entity called 'www.instantgold.ng' to th
Forgotten Passphrase and Overwritten Wallet.dat: 0.50 BTC Permanently Lost
Software wallet
In May 2015, BitcoinTalk user grovearmada discovered they had lost access to an encrypted Bitcoin wallet containing 0.50 BTC (approximately $115–120 USD at 2015
10,000 DOGE from Bittylicious (2014): Device Loss, No Backup, SSD Wiped
Software wallet
In December 2014, a UK-based BitcoinTalk user (apda) received 10,000 DOGE from Bittylicious, a London-regulated cryptocurrency exchange (BIOM Ltd), and directed
Windows System Refresh and Data Recovery Failure: Bitcoin Permanently Inaccessible
Software wallet
In 2014, sachalamp's Windows 7 or 8 computer experienced a system failure. The user performed a Windows refresh operation, which reset Bitcoin Core and severed
Bitcoin-Qt Wallet Corruption After Power Loss — Salvage Command Failed to Recover
Software wallet
In 2014, a Bitcoin holder stored their funds in a wallet.dat file managed by Bitcoin-Qt on a Windows machine with an SSD. The wallet had been dormant for approx
James Howell's Hard Drive: 8,000 Bitcoin Lost in Welsh Landfill
Hardware wallet (single key)
James Howell, a British-based individual, accidentally discarded a hard drive containing private keys to approximately 8,000 Bitcoin while cleaning his office a
1,000 BTC Permanently Lost After Brother Deletes wallet.dat From Shared Dropbox Folder
Software wallet
In 2017, Hacker News user illumin8 disclosed a permanent loss of 1,000 BTC resulting from a wallet file deletion in a shared Dropbox folder. The Bitcoin wallet
Bitcoin-Qt 0.8.0-beta Wallet Corruption on OS X Mountain Lion — Unrecovered After Five Months
Software wallet
In late April 2013, jordan.dev, a Bitcoin-Qt user on macOS Mountain Lion 10.8.3, encountered a crash (EXC_BAD_ACCESS/SIGBUS) when launching Bitcoin-Qt 0.8.0-bet
James Howell's 8,000 Bitcoin Hard Drive: Landfill Loss Without Backup
Software wallet
James Howell, a computer professional based in Wales, accumulated approximately 8,000 Bitcoin during the early mining era through a combination of mining and ac
Matthew Moody: Bitcoin Miner Dies in Plane Crash, Wallet Inaccessible
Software wallet
Matthew Moody was an early Bitcoin miner who began accumulating coins during the network's nascent period when mining remained feasible on standard consumer har
Blockchain.info iOS App Private Key Corruption: Developer Assisted One User, Denied Another
Exchange custody
In April 2013, a blockchain.info iOS app user transferred Bitcoin from Mt. Gox to a newly created address via blockchain.info's mobile application. The transact
Wallet.dat Recovery Failure After Premature Bitcoin-Qt Reinstall
Software wallet
In mid-2013, a Bitcoin user operating under the handle spoonbender encountered a custody access failure rooted in device loss and procedural error during recove
Browse by dependency and outcome
Passphrase Dependency — Blocked
Undocumented Recovery Procedure — Blocked
Single-Person Knowledge — Blocked
Device-Dependent Access — Survived
Undocumented Recovery Procedure — Survived
Single-Person Knowledge — Survived
Institutional Cooperation Required — Constrained
Institutional Cooperation Required — Blocked
Shared Service Dependency — Blocked
Passphrase Dependency — Survived
Legal Authority Required — Blocked
Shared Service Dependency — Constrained
Legal Authority Required — Constrained
Single-Person Knowledge — Constrained
Geographic Access Constraint — Blocked
All cases