CustodyStress
Archive › Browse by dependency and outcome › Device-Dependent Access — Blocked
Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent AccessBlocked

Device-Dependent Access — Blocked

Cases where device-specific access dependency produced a blocked outcome. The device was the only path to the keys — when the device was unavailable, access was permanently terminated.

187 cases in this intersection. 100% of determinate cases resulted in a blocked outcome. The most common recovery path is no path available.

Archive analysis — 187 cases
Outcomes
100% of determinate cases resulted in blocked access — 31 percentage points above the archive-wide average of 69%. Only 0% resulted in recovered access — one of the lower survival rates in the archive.
Custody type
63% of cases involved software wallet, followed by hardware wallet (single key) at 13%.
Documentation
44% of cases had present and interpretable documentation — yet still produced a blocked or constrained outcome.
Scale
18% of cases involved large or very large holdings (10+ BTC).
Structural dependency
100% of cases carry a device-dependent access dependency tag — the most common structural factor in this subset.
187
Blocked
0
Constrained
0
Survived
0
Indeterminate

100% of determinate cases resulted in blocked or constrained access.

187 observed cases
Blocked
187 (100%)
Masis Erkol: Forced Cryptocurrency Transfer Under Physical Duress in Pattaya
Unknown custody system
Blocked 2025
In January 2025, Masis Erkol was forcibly restrained in a condominium in Pattaya, Thailand and coerced to transfer approximately $290,000 in cryptocurrency to h
Jeju Island Hotel Robbery: Four Chinese Suspects Steal 85M Won Cryptocurrency at Knifepoint
Unknown custody system
Blocked 2025
In February 2025, a man was lured to a hotel room on Jeju Island, South Korea, where four Chinese suspects attacked him with a knife and stole approximately 85
Kharkiv Kidnapping: 83,000 USDT Transferred Under Physical Coercion
Unknown custody system
Blocked 2025
In October 2025, a man in Kharkiv, Ukraine was abducted by three individuals posing as military personnel. The attackers zip-tied the victim, subjected him to p
San Francisco Home Invasion: $11M Cryptocurrency Stolen at Gunpoint
Hardware wallet (single key)
Blocked 2025
In November 2025, an armed robber entered a residential home in San Francisco by posing as a delivery worker. The attacker subdued the homeowner by tying them u
Oxford Armed Robbery: £1.1 Million Cryptocurrency Transferred Under Physical Duress
Software wallet
Blocked 2025
In November 2025, four armed men robbed a vehicle containing five occupants near Oxford, England. During the incident, one occupant was subjected to physical co
Armed Home Invasion in Herzliya, Israel — 4.94 BTC Transferred Under Duress
Hardware wallet (single key)
Blocked 2025
In September 2025, armed attackers carried out a home invasion targeting a resident of Herzliya, Israel. The assailants, numbering at least three, bound the vic
La Rochelle Home Invasion: Cryptocurrency Investor Held Captive, Forced Transfers of ~$10M
Unknown custody system
Blocked 2025
In December 2025, three assailants forcibly entered the residence of a cryptocurrency investor in La Rochelle, France. The attackers held the investor and his p
Lost Phone Containing All Wallets; $300 Trapped in Unknown Address
Software wallet
Blocked 2025
On July 7, 2025, a user copied what they believed to be their own wallet address from their phone's clipboard and sent $300 in Bitcoin to it. The transaction co
Trezor Model T Passphrase Loss: 0.7175 BTC On-Chain, Inaccessible
Hardware wallet with passphrase
Blocked 2025
In late December 2025, jwsutherland transferred approximately 0.7175 BTC from the Canadian exchange Newton to a native SegWit (bech32) address generated by a Tr
Jacob Irwin-Cline Drugged in London, $123K in Bitcoin and XRP Stolen
Software wallet
Blocked 2025
In May 2025, Jacob Irwin-Cline, an American tourist visiting London, was targeted by an attacker who posed as an Uber driver. The assailant drugged Irwin-Cline
Blockchain.com Non-HD to HD Wallet Migration: Imported Address Bitcoin Inaccessible
Exchange custody
Blocked 2024
In 2016, user serega634 maintained a Bitcoin wallet on Blockchain.com, then a widely-used custodial online wallet platform. At an unspecified later date, the us
BitcoinTalk Seed Phrase Loss Reports: Computer Crash, Device Corruption, Paper Wallet Failures
Software wallet
Blocked 2024
On January 26, 2024, BitcoinTalk user riverdip initiated a community thread soliciting incident reports about Bitcoin inaccessibility. The thread surfaced multi
BRD Wallet Access Loss: Incomplete Backup, Missing Seed Phrase
Exchange custody
Blocked 2024
MLNiemczyk2411 created a BRD wallet several years before November 2024 but neglected to properly document the recovery materials. During wallet initialization,
100 Bitcoin Lost on Unbackedup USB Flash Drive: Early Adopter Custody Failure
Software wallet
Blocked 2024
A BitcoinTalk forum user known as 'oktana' disclosed in March 2024 the loss of 100 bitcoins stored on a USB flash drive. The coins were acquired during Bitcoin'
Cluj Restaurant Owner Kidnapped and Tortured Until $200K Crypto Transferred
Software wallet
Blocked 2024
In January 2024, a 42-year-old restaurant owner in Cluj, Romania was abducted by attackers who subjected him to severe torture to extract cryptocurrency access.
Kevin Mirshahi: Montreal Crypto Influencer Murdered in Custody Crisis
Unknown custody system
Blocked 2024
Kevin Mirshahi, a cryptocurrency influencer based in Montreal, Quebec, Canada, was reported missing in June 2024. His subsequent death was confirmed through pol
Armed Home Invasion in Bangkok: $2M Cryptocurrency Stolen from Ke Jibao
Unknown custody system
Blocked 2024
In August 2024, four Chinese nationals forcibly entered a gated residential estate in Bangkok, Thailand, and conducted an armed robbery targeting Ke Jibao. The
Montreal Kidnapping: Young Couple Robbed of $25,000 in Cryptocurrency
Unknown custody system
Blocked 2024
In March 2024, a criminal gang of four individuals kidnapped a young couple in Montreal, Quebec. During the incident, the victims were coerced into transferring
Port Moody Home Invasion: Violent Cryptocurrency Theft and Coerced Bitcoin Transfer
Hardware wallet (single key)
Blocked 2024
In April 2024, a home invasion occurred in Port Moody, British Columbia, targeting a resident's cryptocurrency holdings. The incident involved violence and coer
Verdun Home Invasion: Cryptocurrency Entrepreneur Coerced to Transfer $15,000
Unknown custody system
Blocked 2024
In August 2024, three men forcibly entered the residence of a cryptocurrency entrepreneur in Verdun, Quebec, Canada. Over several hours, they subjected the vict
Arsalan Malik: $340,000 Bitcoin Transfer Under Armed Duress in Karachi
Software wallet
Blocked 2024
In December 2024, Arsalan Malik, a cryptocurrency trader based in Karachi, Pakistan, was abducted by five armed men traveling in a vehicle styled to resemble a
Bitcoin Core Wallet Encryption Generated New Seed: Lost Access to Funded Addresses
Software wallet
Blocked 2024
In June 2024, a Bitcoin Core user deleted their server and all associated data, but retained a backup copy of wallet.dat on their computer. The user encrypted t
Lost Recovery Seed on Trezor Hardware Wallet: Permanent Access Failure
Hardware wallet (single key)
Blocked 2024
In January 2024, a BitcoinTalk user identified as carlosrodriguez88 reported a critical access failure involving a Trezor hardware wallet running firmware versi
London Home Invasion: 1,000+ ETH Transferred Under Machete Coercion
Software wallet
Blocked 2024
In June 2024, three men armed with machetes forced entry into the home of Ramesh Nair in London, England. The attackers coerced Nair to transfer more than 1,000
Puntarenas Robbery: 11 Israeli Tourists Lose 10+ BTC to Armed Gang
Software wallet
Blocked 2024
In August 2024, eight men attacked a property in Puntarenas, Costa Rica, where eleven Israeli tourists were staying. The assailants overpowered a security guard
← Previous
1238
Next →
Browse by dependency and outcome
Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.