Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent Access — Hardware wallet (single key)
Cases where a hardware wallet had no seed phrase backup, making the device itself the only recovery path. Device loss permanently blocked access.
81% of all Hardware wallet (single key) cases in the archive involve this structural dependency. The blocked rate among them is 74% — 5 points above the archive-wide blocked rate of 69%. The most common recovery path is coerced transfer.
25
Blocked
1
Constrained
8
Survived
23
Indeterminate
76% of determinate cases resulted in blocked or constrained access.
57 observed cases
Blocked
25 (44%)
Constrained
1 (2%)
Survived
8 (14%)
Indeterminate
23 (40%)
USB Pendrive With Encrypted Private Keys Lost—No Backup, No Recovery
Hardware wallet (single key)
A Bitcoin holder had constructed a custody system across four wallets: one Ledger hardware wallet and three hot wallets. For the hot wallets, the holder recorde
Stefan Thomas and the IronKey Trap: 7,002 Bitcoin, 2 Attempts Left
Hardware wallet (single key)
Stefan Thomas, a programmer, received 7,002 BTC in 2011 as payment for creating an animated educational video about Bitcoin. He stored the private keys on an Ir
Bitcoin in Cold Storage Lost Permanently Due to Owner Death
Hardware wallet (single key)
Forum discussions document a recurring custody failure: individuals who held Bitcoin in self-managed cold storage wallets died without sharing access informatio
Father Compromises Trezor Seed Phrase via Phishing Site—Permanent Loss
Hardware wallet (single key)
A father received a Trezor hardware wallet from his son as an upgrade from Coinbase exchange custody, where the son had experienced multiple password compromise
South African Investor Tortured and Coerced Into Cryptocurrency Transfer
Hardware wallet (single key)
A South African investor holding approximately 100,000 in cryptocurrency in self-custody became the target of a violent attack. The attacker employed torture an
UK Court Blocks Landfill Excavation for Lost Bitcoin Hard Drive
Hardware wallet (single key)
A Bitcoin holder in the United Kingdom accidentally discarded a hard drive containing an unknown quantity of Bitcoin among household waste. The device was trans
Fault Injection Attack Recovers $2M From Trezor One After Total Credential Loss
Hardware wallet (single key)
A Bitcoin holder with over $2 million stored on a Trezor One hardware wallet lost access to the device after forgetting both the PIN and seed phrase. Without th
Browse by dependency and custody
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Passphrase Dependency — Software wallet
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Single-Person Knowledge — Hardware wallet (single key)
Legal Authority Required — Exchange custody
Undocumented Recovery Procedure — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Hardware wallet with passphrase
Time-Sensitive Sequencing — Exchange custody
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet
Single-Person Knowledge — Hardware wallet with passphrase
Undocumented Recovery Procedure — Hardware wallet with passphrase
All cases
Related pages
Device-Dependent Access — Software wallet
Device-Dependent Access — Exchange custody
Device-Dependent Access — Hardware wallet with passphrase
Single-Person Knowledge — Hardware wallet (single key)
Undocumented Recovery Procedure — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet (single key)
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