Part of the CustodyStress archive of observed Bitcoin custody incidents
Device Loss Without Backup — Device loss
Cases where device loss without a backup triggered device-loss stress. The device and the keys were effectively the same thing.
Archive analysis — 20 cases
Documentation coverage
85% of cases have indeterminate outcomes — higher than the archive average of 43%.
Custody type
85% of cases involved software wallet, followed by hardware wallet (single key) at 10%.
Recovery path
Technical Recovery is the most documented recovery path (4 cases, 20% of subset).
Documentation
75% of cases had partial documentation — insufficient to complete recovery without the holder's direct involvement.
Time distribution
Cases span 2008–2024. Only 5% occurred in 2022 or later — concentrated in earlier periods.
Structural dependency
100% of cases carry a device-dependent access dependency tag — the most common structural factor in this subset.
20 observed cases
Blocked
3 (15%)
Indeterminate
17 (85%)
External Hard Drive Theft with Private Key Recovery Attempt
Software wallet
On May 26, 2024, a BitcoinTalk user (Niandertal@2024) reported the theft of an external hard drive containing a Bitcoin wallet file. The user had retained posse
Physical Hard Drive Damage and wallet.dat Recovery via File Forensics
Software wallet
In March 2021, a BitcoinTalk user (zzcool) reported that a hard drive containing Bitcoin wallet data had physically fallen and sustained read errors. The device
Lost Ledger Nano Hardware Wallet: Recovery Blocked by Unknown Derivation Path
Hardware wallet (single key)
In June 2021, a BitcoinTalk user identified as so98nn reported losing their Ledger Nano hardware wallet while retaining both the seed phrase and passphrase need
Bitcoin-Qt Wallet Recovery: Encrypted Password, Formatted Hard Drive
Software wallet
In February 2021, a Bitcoin Stack Exchange user reported possessing an encrypted password and the associated address for a Bitcoin-Qt wallet created in 2011–201
Electrum wallet.dat File Corruption After Hard Drive Failure—2015 Case
Software wallet
In early 2015, a user installed an offline version of Electrum wallet by mistake and deposited Bitcoin into it. Approximately 3 days after receiving the funds,
Mobile Wallet Hardware Failure: No Seed Backup, Permanent Loss
Software wallet
Hippocrypto, a BitcoinTalk user, lost access to Bitcoin stored exclusively on a mobile software wallet after the smartphone suffered catastrophic internal hardw
0.19 BTC Recovery Attempt After Bitcoin Core Crash and Wallet.dat Restoration
Software wallet
In August 2019, owenzane posted to the Bitcoin Technical Support forum seeking help recovering 0.19 BTC from a wallet he had created and backed up approximately
Corrupted wallet.dat Recovery from 2009 Hard Drive: Hex Search Method
Software wallet
In January 2018, a BitcoinTalk user reported discovering a hard drive containing a wallet.dat file created during 2009 Bitcoin mining. The drive had suffered si
Bitcoin Core Wallet Database Lost After Disk-Full Error — Recovery Unknown
Software wallet
In November 2017, a Bitcoin Core user encountered a critical custody failure after receiving a 'no more free disk space' error notification while attempting to
15 BTC Lost to Smartphone Reset Without Backup – Private Key Format Unidentified
Software wallet
In November 2017, a BitcoinTalk forum user under the pseudonym 'Farer' posted a detailed account of custody failure involving a smartphone-based Bitcoin wallet
Armory Cold Wallet Restoration Created Unencrypted Wallet With Plaintext Private Keys
Hardware wallet (single key)
KillerTank maintained Bitcoin in offline cold storage on an air-gapped Raspberry Pi with an 18-word paper backup consisting of 4 random letters per set. In Dece
1,000 BTC Lost to Repeated Hard Drive Formats: 2009 Wallet Recovery Attempt
Software wallet
In January 2017, a BitcoinTalk forum user identified as myBitcoin2009 disclosed a custody failure spanning eight years. The user claimed to have received over 1
Forgotten Bitcoin Wallet on Lost Amazon Fire Phone: Data Recovery Failure
Software wallet
In 2015, a friend transferred approximately $10 worth of Bitcoin to a user's Amazon Fire phone using a mobile wallet application as payment for donuts. The user
MultiBit Wallet on Stolen Laptop: Recovery Phrase Format Ambiguity Blocks Access
Software wallet
In 2014, mcsteely purchased Bitcoin from a Bitcoin ATM and sent it to a MultiBit wallet installed on a laptop. The device was subsequently stolen. At the time,
20 Bitcoin Wallets Lost to Hard Drive Failure—Manual Recovery via Data Forensics and Private Key Extraction
Software wallet
In August 2014, Lucky Cris experienced simultaneous hardware failure affecting both primary and external backup drives, rendering all Bitcoin holdings inaccessi
Windows System Refresh and Data Recovery Failure: Bitcoin Permanently Inaccessible
Software wallet
In 2014, sachalamp's Windows 7 or 8 computer experienced a system failure. The user performed a Windows refresh operation, which reset Bitcoin Core and severed
2010–2011 Windows XP GPU Mining Recovery: Unknown Pool, Lost Wallet Metadata, No Seed Record
Software wallet
ALANL ran continuous GPU mining on Windows XP using a GeForce 8800 GT graphics card for approximately three months in 2010–2011. The card eventually burned out
Bitcoin Transfer Stalled Between Bither Wallets—Old Laptop to New, 3+ Months Unresolved
Software wallet
A caregiver assisted their friend (who has disability-related constraints preventing direct technical engagement) in attempting to consolidate Bitcoin holdings.
MultiBit Wallet Lost on Dead Hard Drive with No Backup Files
Software wallet
In September 2016, a South African user posted to Bitcoin Stack Exchange describing total loss of access to their MultiBit wallet following hard drive failure.
Electrum 2-of-3 Multisig Wallet Lost: Recovery With 2 of 3 Private Keys
Multisig (self-managed)
In August 2019, a Bitcoin holder created a 2-of-3 multisig wallet using Electrum and transferred funds to it. The user subsequently lost access to the Electrum
Browse by trigger and stress condition
Forgotten Passphrase — Passphrase unavailable
Owner Death — Owner death
Device Discarded — Device loss
Passphrase Unavailable — Passphrase unavailable
File Deleted — No Backup — Seed phrase unavailable
Device Discarded — Seed phrase unavailable
Physical Coercion — Coercion
Exchange Collapse — Vendor lockout
Exchange KYC / Account Lockout — Vendor lockout
Seed Never Recorded — Seed phrase unavailable
Passphrase Never Recorded — Passphrase unavailable
Institutional Failure — Vendor lockout
All cases
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