CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01071

A recovery service confirmed that recovering a 12-word BIP39 seed with 2 unknown words

Survives
Case description
A Bitcoin wallet user discovered in April 2022 that their seed phrase backup—written on paper and stored in a home fireproof box—had been partially destroyed by flooding. Eight of twelve words were fully legible, two were partially legible, and two were completely unreadable. A recovery service confirmed that recovering a 12-word BIP39 seed with 2 unknown words and 2 partial words was computationally feasible—estimated at several days of GPU work. The recovery was successful.
Custody context
Stress conditionSeed phrase unavailable
Custody systemMobile or software wallet
OutcomeSurvives
DocumentationUnknown
Year observed2022
CountryInternational
Structural dependencies observed
Technical specialist required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving seed phrase unavailable
146 cases involve seed phrase unavailable 572 cases involve mobile or software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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