Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00891
The user's account was not migrated and the half of the seed stored there was lost.
BlockedCase description
A December 2021 case describes a user who had stored their seed across two halves in two separate password managers. One password manager was acquired by a third party in 2021 and discontinued the service, deleting all accounts. The user's account was not migrated and the half of the seed stored there was lost.
Custody context
| Stress condition | Seed phrase unavailable |
| Custody system | Mobile or software wallet |
| Outcome | Blocked |
| Documentation | Unknown |
| Year observed | 2021 |
| Country | Unknown |
Structural dependencies observed
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Evidence link
Related cases involving seed phrase unavailable
146 cases involve seed phrase unavailable
572 cases involve mobile or software wallet
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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