CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00596

Seed phrase unavailable — software wallet 2018

Blocked
Case description
A user who had tattooed their seed phrase on an inner arm in abbreviated form found in April 2018 that the tattoo had faded unevenly over three years, making four words unclear. The tattoo artist was not able to reproduce the original design from their records.
Custody context
Stress conditionSeed phrase unavailable
Custody systemMobile or software wallet
OutcomeBlocked
DocumentationUnknown
Year observed2018
CountryUnknown
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving seed phrase unavailable
146 cases involve seed phrase unavailable 572 cases involve mobile or software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.