Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00355
Seed phrase unavailable — software wallet 2016
BlockedCase description
A user who had taken a photograph of their seed phrase on a dedicated phone found in May 2016 that the phone had been remotely wiped after it was reported stolen, before they could back up the photo. The device was later found at home, but the remote wipe had already executed. The seed phrase had not been written down anywhere else.
Custody context
| Stress condition | Seed phrase unavailable |
| Custody system | Mobile or software wallet |
| Outcome | Blocked |
| Documentation | Unknown |
| Year observed | 2016 |
| Country | Unknown |
Structural dependencies observed
What this illustrates
The wallet existed only on that device. When the device became inaccessible, there was no other way back in. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Evidence link
Related cases involving seed phrase unavailable
146 cases involve seed phrase unavailable
572 cases involve mobile or software wallet
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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